One-to-one comparison

CHARTWELL FOUNTAINS OF MISSION RETIREMENT RESIDENCE

Chartwell Fountains of Mission Retirement Residence ticks all the boxes in creating an excellent residence that gives seniors new life. There’s a caring, spirited community made up of both staff and residents. There’s compassionate care, along with professional and attentive administration staff. The calendar is filled with lots of interesting, pertinent, senior-friendly activities. It’s found in an area with lots of convenient nearby amenities. Both seniors and family members rave about the revitalizing setting.

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A superlative midrise showing a company that’s fervently progressive in anticipating the needs of today’s seniors into the coming years. It's the kind of seniors’ building you definitely want to move to. People are effusive about it and run out of adjectives in their reviews.

CHARTWELL FOUNTAINS OF MISSION RETIREMENT RESIDENCE

The team at Chartwell is without a doubt, some of the most kind, caring and compassionate folks around! My mom enjoyed her time with them and benefitted from many good folks offering her time and attention. Her suite was spacious and well-appointed, the meals were varied and well-prepared and the activities plentiful. A smaller community of residents than many other retirement locations made this a preferred choice. The opportunity to meet other residents in a smaller close-knit community was ideal.

In a city where we have many choices of seniors' residences, what makes a facility exceptional, is the staff. To that end, the staff at Fountains are exceptional. Kind. Compassionate. Patient. Engaged. Aware. Professional. Accommodating. Friendly. Fun. The list goes on. From day one, my mother-in-law has enjoyed living at Fountains. She often comments how lucky she is to have moved to a place where she has independence, the assistance she needs—and people looking out for her. She sincerely cherishes the staff. Lots of fun banter back and forth! The facility is smaller than many; the residents know each other; and the staff knows each of the residents. Fountains truly is an extension of family.

I moved my mom into the residence at the beginning of this year and already I see so many positives with my mom's movement, the friends she has made, and her happiness. I thank the staff that treat her like an equal and a person. The smile on my mom's face is all I need to know that I have found the perfect place for her.

My mother has thrived since moving to the Fountains of Mission Retirement Residence 8 years ago. She is very active and happy and for that, we are so grateful. Thank you to the staff at Fountains of Mission, all of whom are so friendly and caring towards the residents and their families.

I would like to share the greatness and kindness that the staff of Fountains of Mission has provided for my dad. My father became a widower at 94 and had been living at home still. After the dead of my mother he became lonely and depressed, yet he was not ready to move into a home. Fountains of Mission allowed him to try a short stay at the home which allowed my dad to experience the environment. He approved but was still reluctant to do the permanent move. He realized he could not be at home by himself and decided to move into the home. He has been there for 4 months now and has become a healthier man again. He is no longer depressed and is happy with the help and guidance he gets from the staff . He is happy with the food that is served. He has a social environment that he enjoys and the surrounding area is beautiful. He is happy he made the move he says.

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We moved in into this community after researching similar facilities. The common areas are beautiful. Our unit is spacious, modern and beautiful. But most of all we are very impressed with the kindness of the staff. Always willing to help and accommodate all needs. They went beyond expectations when we had a delay in our moving in date. We were touched and are very grateful.

We moved my 90-year-old mother into Trico LivingWell in July 2023 into Assisted Living in the Birch building. We had searched online and found 35 different retirement complexes in southwest Calgary and physically toured 7 of them. Trico was the clear top choice for us. It is a very new facility and is designed with seniors in mind. The interior is inviting, the main floor (where the dining room and most programs are located) is bright, has high ceilings, and feels very open. Inside the suites, it is very quiet, since the building is made of concrete, not wood. There is a small park nearby and my Mom loves to watch out the window whenever a young family is playing there. She enjoys immensely the various programs at Trico, especially the senior’s physical activity classes that she goes to two times a day most days in the Wellness Centre. She says how friendly all of the residents are, and that the staff are all very nice. The food is outstanding! When we visit her weekly she literally thanks us every time, for finding this place for her. I believe that since she has been at Trico she has become sharper mentally and she is even happier than her usual self. I think that the Trico environment and programs have contributed to that. We are so grateful to Kelsey Clarke, Executive Director. I am not sure I can explain this properly, but she was like a ‘calming oasis’ or ‘bright lighthouse’ for us when we were going through the busy process of relocating my mother. Kelsey was always there for us happily touring us through the building and programs. She is extremely pleasant, welcoming, and a wealth of knowledge. She is passionate about what she does and really cares about people, and you can feel this when you meet with her.

Trico has gone above and beyond in caring for my father after he experienced a couple of medical incidents. Everyone - from the housekeeping staff, and the front desk, to the nursing staff and the care aids to the dining room staff - everyone has been so helpful and professional. We just had another celebration in the family dining room and it was exceptional - a seriously better meal than I often get in restaurants. Chef Liana accommodated a number of food allergies and sensitivities and created an exciting and delicious tasting menu for us, perfectly executed by her staff. So glad that my father can be at Trico! Moving a family member to a senior’s residence is an emotional time. We worked with Brandie to understand what Trico LivingWell offered and, after seeing some other options, it was obvious that Trico LivingWell was the top choice. Brandie was absolutely wonderful – so knowledgeable and patient with all of my questions! The facility is beautiful to see and is constructed and run to standards that I suspect few others can match (check out the info on the Well Standard on their website). My father felt at home from the first visit. All of the other staff we have interacted with have also been great – from the front desk to the artist in the creativity lounge to staff in the dining room. I highly recommend that you consider Trico LivingWell. We also celebrated a landmark birthday Dad in the private dining room at Trico LivingWell. I met with Chef Liana to inform her of family allergies, food intolerances, and preferences – there were many and she was not fazed at all. We asked her to be creative and my goodness, did she deliver! Delicious and creative appies, lovely main course, and all beautifully presented. I loved that Chef Liana introduced her staff to us and that each dish was explained. The chocolate pate with passion fruit gelee was the perfect end to our little feast. Most importantly, Dad felt he could not have had a nicer birthday dinner. Thank you, Chef Liana, the other chefs, Maria, the servers, and everyone who made our experience so memorable!

Over the past months since Trico Livingwell opened, Sharon and I have visited with six members of their team at very stages of planning the next move in our retirement. On one occasion, the Director of Health walked us through all of the steps to work with AHS even though they were a private residence. We then reserved a four day visit with our cat and were so impressed. On arrival, we were guided through the underground garage and met at the parking stall by Kelsey with a cart to help us get installed. Even other residents went out of their way to be welcoming. We met the General Manager who brought us a delightful Coffee plant for the suite and to take home. We had to leave early and they waved the fees. After six months of research, we are now two weeks away from moving into our new home. The ever-present help and guidance of Brandie and Cathy and every staff member we have met has made it such a smooth transition.

My Mom moved into Trico LivingWell just over a month ago and it has been wonderful. The building is so bright and welcoming and the staff are polite and accommodating - even with all of our questions and phone calls. Kelsey and Elma are very professional and made the move seem much less stressful than we had thought it would be. The staff knew my Mom’s name from the moment she arrived and were so great at helping her adjust to a new environment - which was a little scary for her because of her dementia. I can’t say enough about the staff and quality of care - it’s amazing.

CHARTWELL FOUNTAINS OF MISSION RETIREMENT RESIDENCE

Chartwell offers a range of senior living options across Canada including independent and assisted living retirement homes, memory care, long term care and extended care residences. We offer our residents a safe and rewarding lifestyle in a seniors housing community that they are proud to call home. Chartwell Retirement Residences - Making People's Lives Better

TRICO LIVINGWELL

Trico LivingWell is a retirement community in South Calgary offering independent living, assisted living, and memory care for older adults. Trico LivingWell is the first retirement community in Canada to pursue a WELL v2 Certification, a performance-based rating system for buildings with features that enhance health and wellness. Through intentional design, Trico LivingWell empowers residents to live their best life through a holistic health, empathetic and personalized approach to aging.

CHARTWELL FOUNTAINS OF MISSION RETIREMENT RESIDENCE

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Chest x-ray, Medical form completed by family doctor, Personal Interview

CHARTWELL FOUNTAINS OF MISSION RETIREMENT RESIDENCE

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