Bayshore Home Health Reviews

2101 Hadwen Road, Mississauga, Ontario, L4W 1L8


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Thanks to care and support from Bayshore, family members happily see loved ones grow in confidence and improve their outlook on life. Bayshore offers over 100 locations across the country, bringing a wealth of experience in caring for seniors. They deliver a broad array of health care services in the home, giving seniors the specific care they need, and offering relief to caregiving family.


Due to their wealth of experience in the industry and the size of their workforce, Bayshore is able to deliver consistent service. Clients appreciate that they can often get care from the same personal service worker (PSW) consistently. Seniors who get help in the home praise this company for helping renew their independence and lift their spirits.

Employees are honest about the challenges of their role, and they’re passionate about working with seniors. They are often praised for their courteousness and the efficient response to seniors’ needs. Many individual PSWs in the company are singled out for going above and beyond the call of duty. Bayshore is especially noteworthy for offering customized care solutions and coordinating care aides, to meet individual seniors’ needs exactly.

  • Assisted living
  • Long-term care
  • Dementia/Memory care

  •   Cost Varies

What people say about Bayshore Home Health


My ill husband has had the pleasure of having your awesome staff come to our home to care for him. They are all so friendly and very compassionate, and extremely diligent. They never hesitate when I call with a problem.
—Wife of a client, family member

Staff have been wonderful. They're taking necessary pre-cautions by offering the same caregiver for as many shifts as possible. They come into my home, wearing all the protective gear required, including masks, gloves, and gowns.
—Name withheld for privacy's sake, resident

Bayshore helped my family through a very challenging time, and even came through when the first time I called in late September desperately needing a care aid that night. So grateful for all your help.
—Ann H., family member

Homecare nurses not only treated my wounds, but also answered my questions, raised my spirit always and sent their concerns to my doctor when they felt it necessary. They left me with the confidence that I was going in the right direction to heal. I never felt I was fighting a battle alone and I never felt that I would not win it with their care, their ears, their honesty and their professionalism.
— Carolyn M., resident

Mom has made it so crystal clear to all of us and to everyone she speaks with, that you are her angel on earth. A saint (her words!) … She has told us time and time again how much you have helped her along her journey, and that [her Bayshore PSW has] gone above and beyond anyone could ever expect or imagine.
—Erin C., family member

It is hard to imagine that it’s been almost 5 months since Mom and Dad were able to re-establish their independence! Believe me, there are many days when I revisit how fortunate I was to have you ... you and your staff helped to get us out of a very precarious situation. We recently celebrated the holidays together and it was a wonderful time. Mom and dad were both really excited and enjoyed the celebrations.
—Lyn S., family member

We wanted Mum to be happy and safe where she wanted to live the rest of her life – at home. So Bayshore included us in the selection of our PSWs who work with Mum to keep her engaged in daily activities, keep her independent and safe at home. They are our support system. Without them, Mum wouldn’t have lived as long as she has, nor would have been as happy as she is, being at home.
—Debi H., family member

I called Bayshore for assistance after my fall last year. I fell on black ice and broke three ribs! After they sent my caregiver Giselle, we knew we didn’t need to look any further – she cleans my whole house expertly. If I was asked to recommend Bayshore, I’d do so without a doubt.
—Margaret D., resident

My father wanted to remain in his home but was unable to safely care for himself. The Personal Support Workers from Bayshore helped him with showering and getting dressed while also assisting with meal preparation and laundry. They were his companions – he would have been alone otherwise and unable to socialize with others. ... I’d recommend Bayshore services to others like me, especially those who are trying to help their parent remain in their own home.
—Mario C., family member

I contacted Bayshore to get help for my grandparents. A manager (Jackie) came out to meet with my grandparents and myself to hear our concerns. She made recommendations for equipment and suggested services. We had a few PSWs before finding the perfect match – Nicole. Nicole is an absolute Angel. My grandparents were apprehensive about having someone in the home, but Nicole is gentle and kind, and they look forward to seeing her each day. Nicole is great with my grandfather who has dementia, an
—Jennie R., family member

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Well cared for

I contacted Bayshore to get help for my grandparents. A manager (Jackie) came out to meet with my grandparents and myself to hear our concerns. She made recommendations for equipment and suggested services. We had a few PSWs before finding the perfect match – Nicole. Nicole is an absolute Angel. My grandparents were apprehensive about having someone in the home, but Nicole is gentle and kind, and they look forward to seeing her each day. Nicole is great with my grandfather who has dementia, and she reminds him each day of the date and time and activities he will do for the day. I live a few hours away from them so I am able to log into the website to read the daily reports which is a big sigh of relief for me – knowing that they had a visit, what happened during the visit and they are well cared for.​
—Jennie R., family member

[Bayshore’s] caregivers showed up everyday for three months during the shut down because of COVID. I will always appreciate their caring and helpful attitudes. My primary nurse, Leah was a godsend.
—Beverly G., resident

The nurse that looked after my husband during his three years of cancer was amazing. We have lots of friends here in Thessalon who have also been cared for by Bayshore and we hear nothing but how wonderful their care has been.
—Georgina C., resident

All of my Bayshore caregivers were attentive to my personal and physical needs, especially my safety at all times. They worked hard on all household chores and ensured that I always had everything that I needed. I was always treated with a high degree of respect. I have only praise for your staff!
—Cathy M., resident

I am the caregiver for my husband who has Parkinson’s. Bayshore was contacted to help ease my total responsibilities. The two Bayshore caregivers we have are excellent!
—Wife of Client in Moncton, NB, family member

We have been extremely happy with the care and attention your team has provided for my mom. I am so glad we made the change when we did. I feel like mom has come a long way towards having a more stable quality of life than even a few weeks ago and my brother and I no doubt appreciate that we don’t have to stop our lives every time there is a concern or issue with mom.
—Chris H., resident

Mom is so appreciative of your help, your guidance and support and your hard work in representing her and saving her the stress and unknowns of making contacts with people who would not listen to her. You have made things happen for her. You’ve made her feel safe and supported and like you truly care.
—Erin C., family member

I would like to express our deepest appreciation to all of you for your dedication & kindness to Mom in the last number of years. We are especially grateful to Cindy, who tenderly cared for Mom in her last days.
—Colleen V, family member

Bayshore has been extremely helpful and accommodating with our family since my father has been diagnosed with Alzheimer’s. The staff and case coordinators have been professional, courteous, and knowledgeable at all times. Every request that I have had has been fulfilled. Bayshore has brought my family peace of mind at a time of confusion and distress. Knowing that we have Bayshore available to help takes some of the pressure off a very stressful situation. I cannot thank Bayshore and the
—Donna F., family member

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Sarnia, ON

Bayshore has been extremely helpful and accommodating with our family since my father has been diagnosed with Alzheimer’s. The staff and case coordinators have been professional, courteous, and knowledgeable at all times. Every request that I have had has been fulfilled.

Bayshore has brought my family peace of mind at a time of confusion and distress. Knowing that we have Bayshore available to help takes some of the pressure off a very stressful situation.

I cannot thank Bayshore and their staff enough for everything they have done and continue to do for my family. I highly recommend Bayshore to anyone looking for home care services.
—Donna F., family member

Excellent service was provided recently for my wife. She was at home recovering from knee-replacement surgery, and we had a nurse and personal support worker for a few weeks. The professionalism exhibited by everyone we had any contact with was excellent! My wife is now recovering, but I wanted to let you know how pleased we were with the service provided, and we will strongly recommend Bayshore HealthCare to all our friends and family.
—Billy W., family member

Staff were personable, professional and very competent.
—Leila, family member

More about this company

  • Recipient of Canada’s Best Managed Companies award since 2006
  • 13,500 staff members provide care for over 350,000 clients across Canada
  • Many languages spoken: Chinese-Cantonese, Chinese-Mandarin, English, French, German, Greek, Hebrew, Italian, Japanese, Lebanese, Portuguese, Russian, Spanish, Ukrainian
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