"Mystery Shoppers" wanted for retirement industry

We’re seeking people to do occasional work as mystery shoppers who will evaluate the “customer experience” when calling and visiting a retirement residence for information.  Our clients are among some of the largest providers of seniors’ housing and care services in Canada and they highly value the opinion of our shoppers in helping them improve their product.

Our network of shoppers, largely comprised of women of an age to have parents thinking about making a move to a retirement residence, shop mostly in their local area.



The job

They call our clients’ residences once in the evening, once in the day and once on the weekend; all telephone calls are recorded.  The shoppers then go for a tour of the building, and allow two weeks to see if the salesperson follows up.

Online survey

After each step, the shopper completes an online survey.  If you have good communication skills, are detail oriented, have decent computer skills and access to a computer with internet service, and you would be available to tour residences during business hours, this opportunity may be for you.

Paid per shop

This is not a full-time or permanent role.  Our shoppers are not employed by Greenhouse Marketing & Communications; they are simply paid for each shop – which could range from one to several each year. Shops are paid at $150 each plus mileage allowance over 50 kilometers.

Locations

Locations range from major cities to small towns throughout Canada – anywhere where a retirement residence or long term care home is located.

Resume

If interested, please submit a cover letter and resume to: [email protected]

NOTE: Due to the large number of responses we generally receive, we will only be contacting a limited number of individuals and this may occur at any point depending on when we have a client in your area.