Interview with Hazelton Place Retirement Residence - Verve Senior Living management, Leslie Westlake

In this perspective:

• 0:45 - What are three things you love about your job?
• 2:52 - What drew you to this industry and how did you arrive at The Hazelton?
• 4:42 - What makes The Hazelton unique in the area?
• 7:18 - What’s an example of a change you’ve made at the request of a resident?
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• 12:03 - Do you have a favourite menu item?
• 14:03 - Is there an occasion or event you always look forward to?
• 15:50 - How would you describe the lifestyle at Hazelton Place?
• 19:30 - Is there a level of care you’re unable to provide, and in those cases, what are the next steps?
• 21:39 - How do you communicate with families outside of the residence?
• 23:17 - Is there a memory of a resident at Hazelton Place that stands out in your mind?
• 25:22 - Is there anything coming up for the residence in the next five or ten years?
• 27:36 - What’s your advice for those in their search now?