Interview with Berwick Parksville management, Corrina Ludovici

In this perspective:

• 0:52 - What are three things you love about your job?
• 2:32 - What drew you to this field and to this residence?
• 3:18 - What surprised you about the residence when you first joined?
• 5:00 - What makes the residence unique in the area?
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• 5:25 - How has the residence responded to changes you've seen in the industry or within your residents?
• 6:48 - How would you describe the culture within the staff?
• 7:26 - What's the lifestyle like at the residence?
• 8:48 - How do you build your menus and organize dining?
• 10:20 - Do you have a favourite menu item?
• 10:44 - How do residents give feedback?
• 11:13 - How do you approach families who are conflicted or disagree about making this move?
• 12:36 - How do you welcome new members into the community?
• 13:11 - How do you adapt to the changing needs of your residents?
• 13:31 - Is there a resident who stands out to you?
• 14:47 - What's your advice for those in their search now?