Interview with The Wellington Retirement Residence management, Allyson MacArthur

In this perspective:

• 0:45 - What are three things you love about your job?
• 1:12 - What drew you to this industry and how did you arrive at The Wellington?
• 1:44 - What first struck you about the community when you joined?
• 2:12 - Why does such a wide age range come to The Wellington?
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• 3:13 - What does that range of care and ages do for the atmosphere of the residence?
• 4:01 - What does this variety do for those who are struggling to decide if they need a retirement residence?
• 5:17 - What are some of the most popular programs or features you offer?
• 6:03 - Are there ways for residents to request an activity or program to be added to the calendar?
• 6:30 - Do you have a favourite menu item?
• 6:59 - How is the menu created?
• 7:07 - What’s the relationship like between the residence and the surrounding Medicine Hat community?
• 7:43 - Is there a feature of the building or grounds that’s popular with your residents?
• 8:44 - How do you monitor the needs of your residents and determine care levels?
• 9:38 - How do you handle communications with families outside of the residence?
• 12:13 - Is there a memory of a resident at The Wellington that stands out in your mind?
• 13:27 - What do you see coming up for The Wellington in the next five or ten years?
• 14:08 - What’s your advice for those in their search now?