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THE COMFORT LIFE REPORT:

THE BRITON HOUSE
Toronto, Ontario

Retirement community

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Interview with The Briton House management, Mark Wells


Watch our interview with Mark Wells to learn about the unique experience offered by The Briton House.

In this perspective:

  • 1:07 - What are three things you love about your job?
  • 2:55 - What has it been like growing up around this industry and this community?
  • 6:35 - When is the new build set to begin?
  • 9:11 - What are the other activities that complement the Briton House’s focus on care?
  • Show Full Video Contents
  • 10:58 - How does the Briton House’s focus on care compare to others in the area?
  • 15:04 - How do residents communicate their suggestions or requests to administration?
  • 17:47 - What is the culture like at The Briton House?
  • 22:13 - How is the menu created and what’s your favourite menu item?
  • 25:31 - How does the residence welcome new members who are having a difficult time adjusting?
  • 31:10 - When a resident needs a higher level of care, how is that handled with families and the residence?
  • 34:28 - Can you describe the neighbourhood of The Briton House?
  • 35:42 - What advice do you have for those looking at their retirement options now?

MORE ABOUT The Briton House

Our Perspective

The Briton House generates exceptional loyalty among seniors and family members they serve. We see few communities with residents who have stayed in one place for longer than ten years but there are a number of such long-term residents here. We believe that stems from the unique vision at work here, starting from a foundation of looking at senior care and lifestyle holistically. Read more

More video reviews

Margaret Rousseau, daughter of resident

Margaret Rousseau shares how her mother Nora’s care during the COVID pandemic speaks to the joy that Nora has in her life at The Briton House.

Jack Litchfield, resident

Jack Litchfield praises The Briton’s House amenities—inside and nearby. The move-in was an easy process thanks in great part to the help he received from staff.

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THE COMFORT LIFE REPORT:
THE BRITON HOUSE

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