Nanaimo, British Columbia

Retirement community

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Reviews of Berwick On The Lake

Gain exclusive insight into life at Berwick On The Lake. Comfort Life’s reviews give you exclusive insider information.

Our perspective

Berwick Retirement creates some of the most beautiful communities in BC, many at some of the most attractive waterfront locations in the province. There’s something to be said for the revitalization value of living in a location like Berwick on the Lake. It really does “impress on every level” and we’re hard-pressed to isolate factors to highlight, but the location, care, and dining here are certainly a few.

Berwick on the Lake is like living in a five star hotel, one where you are served on a daily basis by staff that goes above and beyond. Tour the community and you’ll see staff members genuinely enjoying the interactions they have with residents. Staff here has a reputation for promptly responding to requests for help. Family members and residents acclaim the depth of attention that staff give to those in their care.

The dining here is superb fare daily, prepared by red seal chefs. Food is prepared using fresh ingredients, and the shared meals tend to be lively experiences involving both staff and residents. There’s a games room and a library that people enjoy, while the lakefront location creates a palpably chill vibe. Nearby there are all the conveniences you’ll ever need. After moving here, seniors find that they have many connections with others. One more noteworthy aspect of this community is the continuum of care available here. It’s an ideal solution for couples with varying care needs.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Beth Paton, resident

The food is really wonderful. We have two choices everyday for both lunch and dinner. There’s a pub which is a little less formal. And the bistro is a third eating area, where you can ‘help yourself.’

I wanted to come here because I had back and leg problems. Standing up to prepare meals was hard. We were eating more prepared meals and that sort of thing. I like not having to think about what we’re having, then to stand up and prepare it. It was a big enough job to cook for the two of us, without others, but now, we sit with new people every night. And we love to hear about their lives. Some people here we’ve gotten quite close to.

Lauren Young, family member

My mother has lived at Berwick for a year. It is a gorgeous facility located on a picturesque lake. Unlike other Senior facilities, that have a very contrived, sterile atmosphere, Berwick feels like a classy Inn with a friendly atmosphere. The interior design of Berwick is exceptional. The food is excellent. I especially like the Bistro feature where you can have meals prepared by a chef. They are scrumptious and every bit as good as a high quality restaurant. The staff are friendly and there is a high level of service provided for my mother. I feel that she is "in good hands at Berwick." This is in sharp contrast to other Senior's facilities that she has lived at in Nanaimo where she often waited for close to an hour for assistance with personal needs. A huge to thanks to all the workers at Berwick who make my mom feel welcome, comfortable and cared for.

Collette MacAskill, family member

Would highly recommend Berwick on the Lake for respite care on the Brio Intermediate Care unit. Berwick is a beautiful facility right on the Lake with the most beautiful views, gardens, and the entire facility is lovely! Dining Room staff were great and the food usually was excellent. Brio Unit is filled with very caring and nurturing health care aids and some excellent LPNs. My father had high intensity and complex needs as a palliative and end stage renal failure patient. Having RNs on staff would have been beneficial. Luckily we were able to access the Island Health Palliative Care Team Nurse Coordinators, Palliative Care Drs, Island Health Physio and OT which were a needed addition to my Dad's circle of care. We did hire a private "companion for family care" for night shifts as Dad's condition deteriorated. He needed more care than 1 LPN and health care aid could provide for 37 clients on nights.Dad was on the Brio Unit for 6 weeks until his passing on Friday. We are very happy that Dad was able to enjoy all that Berwick offered him. The night of his passing in his private room overlooking the calm lake, the gorgeous gardens with family surrounding him with love, music, candles and tears created a very intimate and best environment possible for his death. The staff were so caring, gentle, respectful and compassionate with our beloved Dad and family. Having jugs of ice water, tray of sweets and sandwiches was so appreciated and unexpected while we watched over him in his last hours. Thank you Berwick for your wonderful care and making the loss of our Dad a little easier for all of us.

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