More of what people say about this community
We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.
Julian Leizerovici, family member
Four Elms is a well kept and managed retirement home.
Unfortunately, my mother (due to her medical situation), could not enjoy the various activities available.
The staff was attentive and minor, typical problems were dealt with promptly and professionally by the general Manager Luis Oliveira.
It is a place I would warmly recommend to my friends.
Carrie Fine, family member
Our parents lived at Four Elms for over a decade. Over the years they, our father in particular, participated in several activities that he found interesting, especially art. There was no shortage of choices for those that were interested. The staff were always kind, thoughtful and respectful. As the end of Dad's life came closer the nursing staff were wonderful and attentive. I'd like to compliment all the staff from the administrative folks who made our dealings with them easy and hassle-free, to the maintenance team who were always ready to repair anything, the nursing team who were caring and skilled, the housekeeping staff who made sure his home was in good condition, and finally the servers who interacted with my parent's several times a day....always greeting them with a smile and accommodating their culinary wishes as best they could. While no place is as perfect as your own home, Four Elms was a safe and caring environment that met the needs of our ageing parents.
Lynn Sand, family member
My experience with Four Elms has been AMAZING!! Everyone is always so friendly & accommodating.. The building always looks in immaculate condition -- so well maintained -- & it's a pleasure being in such a clean, cheery & beautiful environment.... Whenever I have needed information or advice, the staff are always there to help out with a smile... The PSW's & nursing staff do everything to keep my mother comfortable & happy -- Daniella, the head nurse, goes above & beyond & is just a doll. Whenever I speak to my mother on the phone, she's always raving about how kind the staff are & how well she's being treated. I highly recommend Four Elms to anyone who is looking for a senior residence, either for themselves or for a loved one.
Bryna Berman, family member
Our father was part of the Four Elms Retirement Center community for four years. The amazing staff and management teams exceptional care and kindness provided to him was very comforting and much appreciated.
H. Kaplan, family member
My mom and dad had a beautiful apartment here until dad passed away after being here for 6 months...then mom was moved to the 2nd floor where her care was upgraded and for the next 6 years was very happy with her new surroundings. She had fantastic caregivers, the meals were fresh and well made and our family was very pleased with Four Elms.
Rosanna D., family member
My Mom started at Four Elms back in Nov 2018. Any concerns I had, were dealt with right away. All the staff, administration & managers (especially the Health & Wellness Manager) were very courteous and were there to answer any concerns/issues that I had. All the rooms & common areas were always clean & well kept. The nursing station was always quick to help when I needed them in an emergency. During the pandemic & lockdown there were very vigilant to keep all the residences safe with all the protective equipment, screening, swabbing etc. Four Elms also has great staff nurses that helped Mom with the extra assistance that she needed. The PSW from Paramed that work at Four Elms were very dedicated to Mom and they did a great job looking after my Mom's needs.
Adult son, family member
Lovely community with great staff and nice people. It's overall really nice for my parents here.
Fran, resident
This is one of the best decisions we've ever made in our lives ... My husband [is in dementia care here] and I am now his sole caregiver ... The staff here are thoughtful, kind and very knowledgeable in their work ... the nursing staff is wonderful! class="byline"
Amanda, family member
They have been very kind to my mom. This is a clean, modern, updated building, with energetic & caring staff. Good programs, nice suites, good location in southern York Region.
