Four Elms Retirement Residence Reviews

1500 Steeles Avenue West, Thornhill, Ontario, L4J 4H6


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The Four Elms is exceptional for taking Verve Senior Living's model of quality senior living, and combining that with a continuous care model. This model welcomes independent seniors but also includes memory and dementia care. You can move in here and know that you will never need to go through the stress of moving again, and couples with varying needs (including those where one partner has dementia) can remain together in one place.



Exceptional senior care

If you are looking for a combination of luxury, elegance and exceptional breadth of care, the Four Elms should be on your short list of Thornhill area retirement homes. Nestled in a peaceful neighbourhood near Steeles and Dufferin, this residence creates an environment where the health and wellness needs of seniors are a renewed commitment every day.

As with many communities run by Verve, staff is renowned and acclaimed for friendliness, helpfulness and approachability. This retirement residence is also peopled by volunteers who add to the helpful, caring environment here. Staff may be varied in their focus but all are very skilled. Care is a deep part of everything that happens at the Four Elms, from the fine dining on offer every day, to the individual attention and close conversation you might find in the salon and spa, to the personalized care plan given each resident.

  • Independent living
  • Assisted living

  •   $3,696 per month

  •   161 suites

What people say about Four Elms Retirement Residence


They have been very kind to my mom. This is a clean, modern, updated building, with energetic & caring staff. Good programs, nice suites, good location in southern York Region.
—Amanda, family member

This is one of the best decisions we've ever made in our lives ... My husband [is in dementia care here] and I am now his sole caregiver ... The staff here are thoughtful, kind and very knowledgeable in their work ... the nursing staff is wonderful! class="byline"
—Fran, resident

Lovely community with great staff and nice people. It's overall really nice for my parents here.
—Adult son, family member

My Mom started at Four Elms back in Nov 2018. Any concerns I had, were dealt with right away. All the staff, administration & managers (especially the Health & Wellness Manager) were very courteous and were there to answer any concerns/issues that I had. All the rooms & common areas were always clean & well kept. The nursing station was always quick to help when I needed them in an emergency. During the pandemic & lockdown there were very vigilant to keep all the residences safe with all the
—Rosanna D., family member

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A great experience

My Mom started at Four Elms back in Nov 2018. Any concerns I had, were dealt with right away. All the staff, administration & managers (especially the Health & Wellness Manager) were very courteous and were there to answer any concerns/issues that I had. All the rooms & common areas were always clean & well kept. The nursing station was always quick to help when I needed them in an emergency. During the pandemic & lockdown there were very vigilant to keep all the residences safe with all the protective equipment, screening, swabbing etc. Four Elms also has great staff nurses that helped Mom with the extra assistance that she needed. The PSW from Paramed that work at Four Elms were very dedicated to Mom and they did a great job looking after my Mom's needs.
—Rosanna D., family member

My mom and dad had a beautiful apartment here until dad passed away after being here for 6 months...then mom was moved to the 2nd floor where her care was upgraded and for the next 6 years was very happy with her new surroundings. She had fantastic caregivers, the meals were fresh and well made and our family was very pleased with Four Elms.
—H. Kaplan, family member

Our father was part of the Four Elms Retirement Center community for four years. The amazing staff and management teams exceptional care and kindness provided to him was very comforting and much appreciated.
—Bryna Berman, family member

My experience with Four Elms has been AMAZING!! Everyone is always so friendly & accommodating.. The building always looks in immaculate condition -- so well maintained -- & it's a pleasure being in such a clean, cheery & beautiful environment.... Whenever I have needed information or advice, the staff are always there to help out with a smile... The PSW's & nursing staff do everything to keep my mother comfortable & happy -- Daniella, the head nurse, goes above & beyond & is just a doll. Whenev
—Lynn Sand, family member

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Highly recommended

My experience with Four Elms has been AMAZING!! Everyone is always so friendly & accommodating.. The building always looks in immaculate condition -- so well maintained -- & it's a pleasure being in such a clean, cheery & beautiful environment.... Whenever I have needed information or advice, the staff are always there to help out with a smile... The PSW's & nursing staff do everything to keep my mother comfortable & happy -- Daniella, the head nurse, goes above & beyond & is just a doll. Whenever I speak to my mother on the phone, she's always raving about how kind the staff are & how well she's being treated. I highly recommend Four Elms to anyone who is looking for a senior residence, either for themselves or for a loved one.
—Lynn Sand, family member

Our parents lived at Four Elms for over a decade. Over the years they, our father in particular, participated in several activities that he found interesting, especially art. There was no shortage of choices for those that were interested. The staff were always kind, thoughtful and respectful. As the end of Dad's life came closer the nursing staff were wonderful and attentive. I'd like to compliment all the staff from the administrative folks who made our dealings with them easy and hassle-
—Carrie Fine, family member

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Thank you to all of the Four Elms staff for helping care for our Mom and Dad

Our parents lived at Four Elms for over a decade. Over the years they, our father in particular, participated in several activities that he found interesting, especially art. There was no shortage of choices for those that were interested. The staff were always kind, thoughtful and respectful. As the end of Dad's life came closer the nursing staff were wonderful and attentive. I'd like to compliment all the staff from the administrative folks who made our dealings with them easy and hassle-free, to the maintenance team who were always ready to repair anything, the nursing team who were caring and skilled, the housekeeping staff who made sure his home was in good condition, and finally the servers who interacted with my parent's several times a day....always greeting them with a smile and accommodating their culinary wishes as best they could. While no place is as perfect as your own home, Four Elms was a safe and caring environment that met the needs of our ageing parents.
—Carrie Fine, family member

More about this community

  • Onsite amenities include an in-house hangout, the pub, as well as a movie theatre, games room and party room.
  • Enhanced security here is manifold including round-the-clock registered nurse on site, daily assistance with medication, an emergency call bell system, and security cameras.
  • Things to do here include live entertainment, scheduled outings.
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