Caroline Place logo


118 Market Street, Hamilton, Ontario, L8R 3P9
 (view map) | 8 reviews 
Lifestyle options:
Independent Living, Assisted Living
Guest stays available, Respite care available, Convalescent care, Private home-care allowed
Cost (from):
108 suites (Studio, 1-bed, 2-bed)
120 residents

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Our Perspective

How we see Caroline Place

In the heart of Hamilton there’s a place with heart. Staff and residents together make this an oasis of kindness and care. You see instances of this around the community as soon as you walk through. People are gathered around a table in the lounge, and other groups are found throughout the community, some sitting and chatting, others perhaps on their way out to do something together. It’s also strikingly diverse.

This community brings progressive ideals to Hamilton’s downtown, making senior living part of the area's progressive renewal. Caroline Place combines fun and activity on the exterior with a vibrant life inside. Sure, there’s lots to do downtown: shopping, lunch at one of the many cafes, The Farmer’s Market, and the library, all a short walk away. But Caroline Place is its own little cozy community of friendship and freedom. There’s exceptional dining, a design that incorporates a 24-hour café, a fitness center, and several lovely dining areas and lounges. It immediately feels like a great place to live.

Caroline Place really comes to life in the summer months. This includes outings to nearby waterfalls and walking trails, for example. There's also the increased availability of nearby activities in Hamilton's revitalized city core.

One exceptional aspect of Caroline Place is the food, offered in rich variety. We’re impressed with the choices! Sample the buffet, where there are creative entrees to choose from, prepared by the in-house chef. Meals are also very well-balanced, special diets are accounted for, and throughout the day, you’ll find snacks and fruit available in the café. And there’s always someone to share the moment with, whether that’s a fellow senior or one of the caring, enthusiastic staff.

Community’s Perspective

How Caroline Place sees itself

Who are you as a community?

Welcome to Caroline Place Retirement Living. 

Of the RHRA Retirement Homes in Hamilton, Hamilton Wentworth and from Stoney Creek to Ancaster and Dundas, Caroline Place has once again been voted the Readers’ Choice Best Retirement Home in Hamilton.  

Whether you are looking for an Independent Retirement, some assisted living or just a short term respite stay, Caroline Place Retirement Residence, located at 118 Market Street, has all the neighbourhood amenities you could want.  We are close to First Ontario Centre, the Hamilton Farmers Market, Restaurants, Coffee Shops, Jackson Square, Hamilton Place, the Art Gallery, City Hall and Dundurn Castle.

Greenwood Retirement converted the Staybridge Suites Hotels and we went from Hosting out of town long term guests like the Montreal Canadians affiliate the Hamilton Bulldogs to having Lincoln Alexander living here !

With excellent meals, daily exercise classes, weekly entertainers, our outings and more – Our residents come first.  Whether it is an active lifestyle that you are looking for or simply a quiet spot to sit in the sun, read a book, get your hair done, play a game of pool or yelling BINGO.  There is something for everyone at Caroline Place

Take a look at our virtual tour and see if you can picture yourself living with us. Come for a TOUR and see what HOME feels like.

  • Opened in: 2010
  • Ownership: Private. A member of LEV Senior Living
  • Languages Spoken: English

What do you do differently or uniquely well?

We assist residents to be as independent as they want and support aging-in-place model and believe in residents staying with us even as their needs and care levels change. We plan our programs and services based on residents' wants and needs and strive to build a welcoming community.

What supports do you offer residents as they adjust to life there?

Our team will get to know each resident and their likes and dislikes so they can try to make accommodation to ensure you feel at home. Each of our managers will meet with you to discuss anything appropriate for their departments. I.E Dietary Allergies, Medications, Maintenance needs.

How are residents supported if their needs change?

Caroline Place has not responded to this question yet.

Under what conditions would you advise someone against choosing your community?

Caroline Place has not responded to this question yet.

What might residents find surprising about your community?

One of the great things about Caroline Place is the buffet option at lunch. Most of our residents love that they can fully customize their choices from the salad bar. For those unable to do so, we also offer full service in the dining room as well.

How will your community change in the next five years?

Caroline Place has not responded to this question yet.

What five facts about your community should people know?

• Buffet Style for Lunch & Dinner
• Shuttle available for outings and resident appointments
• Weekly Happy Hours
• We have a Secret Garden! (You will have to visit to see it)

Insider Perspectives

Reviews of Caroline Place

What residents and their loved ones say about Caroline Place in reviews.

Tony Rockingham, family member

"My mother’s experience with Caroline Place Retirement Residence was between 2015 and 2023. Her experience, and mine as the primary family care-giver, were very good, and I am happy that my mother was able to spend the last 8 years of her life in that community. When she arrived at Caroline Place, she was a spry 90-year-old still playing bridge and moving between events with her walker. Staff and residents were both very welcoming. As time progressed and her mobility declined, she remained ver..."

Colleen Sansom family, family member

"My parents went to Caroline Place together 91/2 years ago. It’s such a wonderful place. You feel welcome the minute you walk through the front doors. All the staff go above & beyond the residents' needs. This includes the management, front desk, kitchen & serving staff, cleaning staff & nursing team, activities coordinators. My Mom [lived there] for 6 1/2 yrs. We always felt at peace that she was well looked after. She had numerous friends and participated in many activities. She loved dancing..."

Hugh Duffy, family member

"My Mother spent the last four years of her life here. The staff were excellent. Their response and precautions taken to prevent an outbreak of Covid in the building were impressive. I got regular e-mail updates that were appreciated. My family thanks the staff for all their support and care shown to my Mother. "

Read all reviews


Lifestyle options

Independent Living (definition)
Cost from $3,550

At Caroline Place, you can live as independent as you want knowing that if you need us we are there.


  • Designated dining area
  • Meals (3x/day)
  • Daily tidy (Extra fee)
  • Housekeeping (1x/week)
  • Medication administration (Extra fee)

Assistance with

  • Bathing (Extra fee)

Assisted Living (definition)
Cost from $3,550


  • Designated dining area
  • Cancer care (Extra fee)
  • Diabetes (Extra fee)
  • Multiple Sclerosis (Extra fee)
  • Stroke care (Extra fee)
  • Meals (3x/day)
  • Daily tidy (Extra fee)
  • Housekeeping (1x/week)
  • Incontinence care (Extra fee)
  • Medication administration (Extra fee)
  • Resident Reminders (Extra fee)

Assistance with

  • Bathing (Extra fee)
  • Dressing (Extra fee)
  • Transfers (Extra fee)


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 340 - 466 $3,550 - $4,450 (Rent) +$800 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Kitchen
  • Kitchenette
  • Personal phone number in room (included)
  • Stove
1-bed 535 - 560 $4,995 (Rent) +$800 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Kitchen
  • Kitchenette
  • Personal phone number in room (included)
  • Stove
2-bed 700 - 740 $5,595 (Rent) +$800 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Kitchen
  • Kitchenette
  • Personal phone number in room (included)
  • Stove
  • Type: Studio
  • Ownership: Rent
  • Cost: $3,550 - $4,450
  • Size: 340sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Kitchen
    • Kitchenette
    • Personal phone number in room (included)
    • Stove
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $4,995
  • Size: 535sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Kitchen
    • Kitchenette
    • Personal phone number in room (included)
    • Stove
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $5,595
  • Size: 700sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Kitchen
    • Kitchenette
    • Personal phone number in room (included)
    • Stove
  • Contact: email


Here at Caroline Place we recognize that everyone is unique and we will work with our residents to ensure that they enjoy their dining experience. We can help people with their self directed diabetic issues, we provide choices and flexibility with the special requests that are brought to us.

Meal service : Bistro: (24 hours), Buffet, Room Service (extra fee), Table service, Tray service in suite (extra fee)

Seating type : Assigned seating

Special diets : Diabetic, Lactose free, Low sodium, Puree foods, Vegetarian

Amenities & Services

Residence Amenities & Services

We also have a visiting Audiologist, Optometrist, Mobility Specialist,

Arts and crafts
Community Garden
Emergency call system (pendent)
Fitness Studio
Games Room
Laundry machines
Mail box
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
Onsite foot care
Parking (outdoor)
Party room
Pet friendly
Private bus for outings, regular trips
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa/Beauty Salon
Storage lockers
Wellness Center
Wheelchair (electric)
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Assisted Walks/Trails
Bible Classes
Billiards/Pool Tables
Brain Fitness
Card Games
Continued education
Day Trips
Exercise Program
Movie Nights
Religious & Holiday Services
Resident social / activity club
Weekly Shopping Trips & Excursions

Staff & Care

General Manager's Message
Anamaria Marinic

Greetings from Caroline Place, and Welcome Home.

Caroline Place is a Retirement Residence, a Community with Heart in the Heart of Hamilton.

We are central to transportation, banking, hospitals, churches and doctors' offices.  For those who desire a vibrant lifestyle we are steps away from First Ontario Place, The Art Gallery of Hamilton, The Farmers' Market, Hamilton Place, Jackson Square and so much more!  Just minutes from great food and shopping districts such as Locke Street, James St and Westdale, you'll love being in the neighbourhood.

We are close to HWY 403, Main Street and King Streets in Hamilton.


Please accept this as my personal invitation to come and experience the extraordinary lifestyle at Caroline Place!



Medical and other support staff
Registered Practical Nurses8 hrs/day
Personal Support Workers24 hrs/day
Guest Attendant11 hrs/day
Health & Wellness Teamon call
Massage Therapistvisiting 1x/week
Geriatric Pharmaciston call
Mobility Specialistvisiting 1x/month
Physiotherapistvisiting 5x/week
Chiropodistvisiting 2x/month

Number of care staff:

  • Daytime: 3
  • Weekends: 2
  • Nights: 2

Care services

Care options available:

  • Guest stays available (cost from $125)
  • Respite care available (cost from $125)
  • Convalescent care (cost from $125)
  • Private home-care allowed

Health Services:

  • Catheter care(with special assistance)
  • Cognitively impaired residents(with special assistance)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with special assistance)
  • Oxygen assistance(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

Our Response to COVID-19
August 20, 2020

Current Status: Caroline Place has not had ANY Covid-19 in the building. (updated April 2, 2021)

We are pleased to share that we remain free of COVID-19. We are currently accepting new admissions, and continue to follow the guidelines put forth by the Government and Public Health units.

As case numbers in Ontario continue to decline, we are actively working towards the re-opening of all of our Dining Rooms. This important part of daily life has been missed! Please touch base with the residence directly if you would like further information.

If you have specific questions, please reach out to the individual residence. Access points, timing and other processes may differ slightly from residence to residence.

Stay safe and healthy!

Read the most recent COVID-19 updates from Caroline Place

Currently accepting move-ins. Request suite details.


Recent News

Caroline Times - August 2021 issue

Caroline Place has been nominated for the Spectators Readers Choice Awards! Another month has flown by. While things remain very much like they were last month, we remain COVID-FREE! ... read more.

Accreditation & Associations

Social Feed



In the Heart of the City, we are within walking distance to Music and entertainment, shopping, Central Library, Hamilton Farmers Market, City Hall, Art Gallery of Hamilton, Dundurn Castle, recreation and lots of dining options.

Caroline Place is located at 118 Market Street, Hamilton, Ontario, L8R 3P9.

What's nearby:

AGH - Art Gallery of Hamilton
Central Library
Hamilton Farmers Market
Hamilton Place - HPO
Players Guild Of Hamilton Theatre

Compare Caroline Place with nearby communities

Compare with Lifestyle options Location Distance
Aberdeen GardensIndependent Living, Assisted LivingHamilton, Ontario 1.72km
Meadowlands - A VIVA Retirement CommunityIndependent Living, Assisted LivingAncaster, Ontario 5.71km
Amica DundasIndependent Living, Assisted LivingDundas, Ontario 6.55km
St. Elizabeth Retirement ResidenceIndependent Living, Assisted LivingHamilton, Ontario 6.71km
The Village of Wentworth HeightsIndependent Living, Assisted LivingHamilton, Ontario 6.82km

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