Interview with Sifton - Erinview management, Tamara Billy

In this perspective:

• 0:44 - What are three things you love about your job?
• 1:21 - How long have you been at Erinview?
• 1:40 - What drew you to this industry?
• 2:19 - What’s so gratifying about helping people at this stage of life, and is there a memory that sticks out that exemplifies this for you?
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• 3:46 - What do you say to residents that are struggling with the transition and what do you have in place to help them adjust?
• 4:46 - What are some of those features you think people don’t think are available at retirement residences?
• 5:26 - What makes Erinview unique in the area?
• 6:25 - How has the residence evolved since its opening in 1979?
• 7:07 - What’s one of your favourite features that Erinview offers on site?
• 7:40 - What are the opportunities for residents to explore their surrounding community in Mississauga or Toronto?
• 8:43 - What are the levels of care that Erinview provides?
• 9:20 - How does Erinview handle communications between administration and the residents’ families?
• 10:22 - What would you say to a family that disagrees about making this move?
• 11:04 - How would you describe the culture at Erinview?
• 11:34 - What’s your favourite thing on the menu?
• 12:00 - What advice do you have for families and individuals who are in their search now for the right retirement residence?
• 12:56 - What are some misconceptions people have about retirement residences?
• 13:32 - What surprised you about Erinview?
• 14:00 - What does a typical day look like for you?
• 14:50 - Is there anything else you wanted to mention?
• 15:43 - What’s an example of a time when The Erinview went above and beyond for its staff or residents?