Oakcrossing Retirement Living logo

Oakcrossing Retirement Living

1238 Oakcrossing Road, London, Ontario, N6H 0K2
(view map)     5 reviews 
Lifestyle options:
Independent Living, Assisted Living
Guest stays available, Respite care available, Convalescent care, Private home-care allowed, Palliative care available
Cost (from):
101 suites (Studio, 1-bed, 2-bed)
202 residents

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The Comfort Life report:
Oakcrossing Retirement Living

Our Perspective


Oakcrossing has quickly built a reputation for excellence. They offer the highest quality retirement living in a state-of the art residence. The people who have moved here have come to love life here, quickly. Family members also appreciate the care available and the quality of the amenities and features here. Oakcrossing is a response to the needs of today's senior who want a place that will completely transform life. You'll cherish the new life you find in a community of peers.

In a few short years, Oakcrossing Retirement Living, in the west end of London has established itself as a uniquely vibrant community, where staff have a reputation for attentiveness, offering superior care. They offer a broad continuum of care that includes independent and assisted living as well as long-term care. Because the community was only opened in January 2018, Oakcrossing has a number of lovely features that make living here distinctly delightful.

In the well-appointed dining room, residents enjoy delicious chef-prepared meals. You'll also enjoy the pub/bistro, where you can form new friendships and deepen others. Lavish other features of this community include a hair salon and spa, a cinema and even a greenhouse. Each suite is equipped with dark wood furnishings, and is safety-focused, with features like hand rails and clear moving paths in the kitchen and other area. Units range from studio to two bedroom. The hospitality services here include housekeeping and laundry. For seniors who want improvement over every aspect of life in their traditional family home, this fresh, new community offers modernity, space, and renewal.

Community’s Perspective

We asked Oakcrossing Retirement Living to answer the following questions:

Who are you as a community?

Welcome to Oakcrossing Retirement Living, where we have a fresh perspective on senior living. Suite layouts offer a large variety of spacious studios, one and two-bedroom suites with both retirement and assisted living services available. The residence has elegant dining rooms, lounges, a pub, cinema, library, greenhouse and spa. The building design sets the stage for life at Oakcrossing Retirement Living: All the best retirement living can offer.

  • Opened in: 2017
  • Ownership: Private.
  • Languages Spoken: English

What do you do differently or uniquely well?

Oakcrossing Retirement Living has not responded to this question yet.

What supports do you offer residents as they adjust to life there?

Oakcrossing Retirement Living has not responded to this question yet.

What might residents find surprising about your community?

Oakcrossing Retirement Living has not responded to this question yet.

What five facts about your community should people know?

Oakcrossing Retirement Living has not responded to this question yet.

Insider Perspectives

Reviews of Oakcrossing Retirement Living

Jane, family member
"Having moved my Dad into Oakcrossing in September 2021 we are so thankful and pleased at this amazing facility. The staff is top notch, and I would love to name them all and give them a shout out, there are so many amazing people that work here I would be afraid of missing someone. I can't always visit due to distance, Oakcrossing makes it easy with an option for virtual visits which they set up completely, making it foolproof with my technology challenged Dad. There are lots of common spaces,..."

Dorothy Mereu, resident
"We moved here for the sake of my husband, John. He was in assisted living here for a while, then transferred to long-term care when a room opened up. I could just go down the hallway over to the other building. And I could see that he had very good care over there, too. It was a godsend, really ... The staff are wonderful. All very helpful. All wonderful. You just have to ask ... It's a wonderful community. Everybody here is friends. It's interesting, because we often find out we have connection..."

Art Thompson, resident
"The food here is superior. It's a lot of little things that make a big difference. We've had some new people coming in, just for a lunch, and they told us, “we can't believe the chatting you folks do!” But that's how it is here. Everyone accepts you the way you were. There's no people up here or down there, it's all the same, no matter what your experience was, we're all the same."

Read all reviews

Interview videos

General Manager

  • In this Perspective:
  • Melissa Hawki is the general manager of Oakcrossing Retirement Living, a retirement community in London, Ontario that offers independent living and assisted living services.
  • 0:57 - What are three things you love about your job?
  • 1:50 - What drew you to this field and to Oakcrossing?
  • 2:25 - What struck you about the residence when you first joined?
  • 2:56 - How do you extend your warm welcome to new residents?
  • 3:43 - How is that warmth created in the residence?
  • 4:19 - What are some activities at Oakcrossing and can residents influence the programming?
  • 5:06 - Do you have a favourite menu item?
  • 5:28 - How do you build your menus?
  • 5:50 - Is seating timed or do you serve meals restaurant-style?
  • 6:27 - What’s the lifestyle like at Oakcrossing?
  • 7:45 - How can residents age in place, and do you support residents who need more care in finding their next home?
  • 8:51 - How do you keep track of your residents’ changing needs and keep families informed?
  • 9:53 - What’s your advice for families who disagree about making this move?
  • 11:03 - What’s the relationship between Oakcrossing and the larger London area?
  • 11:31 - What features are nearby the residence?
  • 12:08 - Is there a memory of a resident that stands out in your mind?
  • 13:04 - Is there an event at Oakcrossing that you look forward to?
  • 13:37 - How do you see Oakcrossing changing in the near future?
  • 15:28 - Is there a commonality between those that choose Oakcrossing?
  • 17:35 - Have you seen an increase in applications since the pandemic began?
  • 18:28 - What’s your advice for those in their search now?
  • 19:45 - What’s a common question you get from people just beginning their search?
  • show more


Lifestyle options

Independent Living (definition)
Cost from $3,460

Three beautiful meals daily, a robust recreation program, housekeeping, plus the security of 24/7 staffing. Laundry of linens & towels included in Independent Living.


  • Designated dining area
  • Meals (3x/day)
  • Daily tidy (Extra fee)
  • Housekeeping (1x/week)
  • Medication administration (Extra fee)

Assistance with

  • Bathing (Extra fee)

Assisted Living (definition)
Cost from $5,300

In addition to all the great services included in the Retirement Living package, you will receive daily suite tidying and personal laundry services. Medication administration and bathing/showering assistance are included as are some care and support services customized to your needs. Assisted Living offers a comfortable setting with its own spa, lounge and dining area. With access to 24/7 nursing staff and the ability to add care services as needed, we can offer you the exact level of support you require.


  • Designated dining area
  • Cancer care
  • Diabetes
  • Dialysis (Extra fee)
  • Huntington's Disease (Extra fee)
  • Multiple Sclerosis (Extra fee)
  • Stroke care
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Transfers (Extra fee)


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 308 - 512 $3,357 - $4,390 (Rent) +$750 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Patio/Balcony
  • Personal phone number in room (additional Fee)
1-bed 468 - 634 $4,380 - $5,250 (Rent) +$750 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Patio/Balcony
  • Personal phone number in room (additional Fee)
2-bed 898 $6,475 (Rent) +$750 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Insuite washer/dryer
  • Kitchen
  • Mini-fridge
  • Patio/Balcony
  • Personal phone number in room (additional Fee)
Studio 311 - 481 $5,314 - $7,100 (Rent) +$750 per month
    1-bed 502 - 610 $6,153 - $6,900 (Rent) +$750 per month
      • Type: Studio
      • Ownership: Rent
      • Cost: $3,357 - $4,390
      • Size: 308sq/ft
      • Companion fee: +$750
      • Details:
        • Cable TV in room (additional fee)
        • Call Bell System
        • Kitchenette
        • Mini-fridge
        • Patio/Balcony
        • Personal phone number in room (additional Fee)
      • Contact: email

      • Type: 1-bed
      • Ownership: Rent
      • Cost: $4,380 - $5,250
      • Size: 468sq/ft
      • Companion fee: +$750
      • Details:
        • Cable TV in room (additional fee)
        • Call Bell System
        • Kitchenette
        • Mini-fridge
        • Patio/Balcony
        • Personal phone number in room (additional Fee)
      • Contact: email

      • Type: 2-bed
      • Ownership: Rent
      • Cost: $6,475
      • Size: 898sq/ft
      • Companion fee: +$750
      • Details:
        • Cable TV in room (additional fee)
        • Call Bell System
        • Insuite washer/dryer
        • Kitchen
        • Mini-fridge
        • Patio/Balcony
        • Personal phone number in room (additional Fee)
      • Contact: email

      • Type: Studio
      • Ownership: Rent
      • Cost: $5,314 - $7,100
      • Size: 311sq/ft
      • Companion fee: +$750
      • Details: not provided
      • Contact: email

      • Type: 1-bed
      • Ownership: Rent
      • Cost: $6,153 - $6,900
      • Size: 502sq/ft
      • Companion fee: +$750
      • Details: not provided
      • Contact: email


      • Three well-balanced meals daily with a variety of options from our restaurant-style menu • Snacks and refreshments available • Complimentary room service for up to four days during illness. Extra fee for additional days.

      Meal service : Bar, Bistro: (daytime), Pub, Room Service (extra fee), Table service

      Seating type : Assigned seating , Open seating, Two Seatings

      Special diets : Diabetic, Gluten Free, Low sodium, Puree foods, Vegetarian

      Amenities & Services

      Residence Amenities & Services

      Oakcrossing Retirement Living offers a full selection of lifestyle and leisure programs.

      Arts and crafts
      Community Garden
      Emergency call system (pendent)
      Emergency call system (pull-cord in room)
      Fitness Studio
      Games Room
      Gift Shop
      Hobby kitchen
      Laundry machines
      Mail box
      Movie theatre
      Newspapers delivered to concierge
      Onsite foot care
      Parking (outdoor)
      Party room
      Pet friendly
      Private bus for outings, regular trips
      Private dining room for family/friends
      Recreation facilities onsite
      Religious Services & Holiday Celebrations
      Spa Services
      Spa tub or shower room
      Spa/Beauty Salon
      Storage lockers
      Walking Path
      Wellness Center
      Wheelchair (electric)
      Wheelchair (scooter)
      Wheelchair Accessible

      Programs & Activities

      Arts and Crafts
      Assisted Walks/Trails
      Bible Classes
      Billiards/Pool Tables
      Brain Fitness
      Card Games
      Continued education
      Day Trips
      Exercise Program
      Movie Nights
      Religious & Holiday Services
      Table Tennis
      Weekly Shopping Trips & Excursions

      Staff & Care


      Medical and other support staff
      Registered Practical Nurses24 hrs/day
      Personal Support Workers24 hrs/day
      Doctorvisiting 1x/month
      Sleep Expertvisiting 1x/week
      Massage Therapistvisiting 1x/week
      Geriatric Pharmaciston call
      Mobility Specialiston call
      Foot care specialistvisiting 1x/month
      Physiotherapistvisiting 1x/week

      Care services

      Care options available:

      • Guest stays available (cost from $125)
      • Respite care available (cost from $175)
      • Convalescent care
      • Private home-care allowed
      • Palliative care available

      Health Services:

      • Oxygen assistance(with no special assistance)
      • Vitals monitoring(with no special assistance)

      Move-in requirements

      Chest x-ray is required for all residents over 65 years old.

      • Chest x-ray
      • Medical form completed by family doctor
      • Personal Interview
      • TB test required

      COVID-19 Information

      Currently accepting move-ins. Request suite details.

      Accreditation & Associations

      Blog & News

      Social Feed



      Conveniently situated near Sarnia Road and Hyde Park Road, Oakcrossing is close to the Hyde Park shopping area, including retailers like Walmart, LCBO and HomeSense. Less than two kilometres away, you will find Tim Hortons, Farm Boy, Costco and Sobeys. Surrounded by churches and close to both Gibbons Park and Springbank Park, Oakcrossing also has access to healthcare services at the London Health Sciences Centre and St. Joseph’s Health Care London.

      Oakcrossing Retirement is located at 1238 Oakcrossing Road, London, Ontario, N6H 0K2.

      What's nearby:

      Gateway Church
      Rexall Pharmacy
      Shoppers Drug Mart
      Dollar Tree
      Giant Tiger
      Real Canadian Superstore
      Tim Hortons
      Crossings Pub & Eatery
      RBC Royal Bank

      Compare Oakcrossing Retirement Living with nearby communities

      Compare with Lifestyle options Location Distance
      Chartwell Riverside Retirement ResidenceIndependent LivingLondon, Ontario 3.82km
      Sifton - LongworthAssisted Living, Independent LivingLondon, Ontario 4.51km
      Sifton RiverstoneIndependent LivingLondon, Ontario 4.66km
      Sifton - Richmond WoodsAssisted Living, Independent LivingLondon, Ontario 5.11km
      Chartwell Royalcliffe Retirement ResidenceIndependent LivingLondon, Ontario 5.81km

      Request information: Oakcrossing Retirement Living

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      Contact name:
      Jasmine Hebden

      Phone number:
      (519) 641-3131

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