Symphony Senior Living Orleans logo

THE COMFORT LIFE REPORT:Symphony Senior Living Orleans 

6419 Lumberman Way, Orleans, Ontario, K1C 6E8
 (view map) | 19 reviews 
Lifestyle options:
Independent Living, Assisted Living
Guest stays available, Respite care available, Convalescent care, Private home-care allowed, Palliative care available
Cost (from):
153 suites (Studio, 1-bed, 2-bed)
87 residents

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Our Perspective

How we see Symphony Senior Living Orleans

Symphony Senior Living is ideal for seniors from throughout the Ottawa Region looking for a community that is affordably priced. There's easy access to the community from Highway 174, making visits stress-free for family from anywhere in Ottawa (or even further away). When discussing life here, residents highlight the caring staff.

It's a beautifully contemporary, friendly, lo-rise seniors' community in the rapidly growing suburb of Orleans, situated in greenspace close to the Ottawa River. For seniors looking to forget about housework, cooking and the like, or who need help with some daily activities like feeding or dressing, you can choose from a variety of suite styles. Care offered ranges up to assisted living, with housekeeping, dressing and feeding included. It's also pet-friendly, following from an established idea that pets provide comfort and improve seniors' overall well-being.

This community rightfully prides itself on its ability to help seniors and families transition into retirement living, by connecting people with a variety of local moving, and other services. There's also a concerted effort to accommodate people's needs, quirks, and foibles. Those who give it a try are soon very happy to call it "home."

Community’s Perspective

How Symphony Senior Living Orleans sees itself

Who are you as a community?

Symphony Senior Living Orleans is located in a park-like setting. We're proud to offer a variety of options from apartments with full kitchens including 1 parking spot & an activity coordinator to independent, supportive & complete living options to suit your individual care needs. We offer a varied menu & recreation programs that include weekly outings. Choose from cozy studios to extra spacious 2-bedrooms. Some suites have a walk-out patio or balcony. We welcome pets! Call us for more details.

What do you do differently or uniquely well?

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What supports do you offer residents as they adjust to life there?

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What might residents find surprising about your community?

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What five facts about your community should people know?

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Insider Perspectives

Interview videos

What people with insider's knowledge of Symphony Senior Living Orleans shared with Comfort Life.

Watch our interview with Jodi Davidson to learn about the unique experience offered by Symphony Senior Living Orleans.

Reviews of Symphony Senior Living Orleans

What residents and their loved ones say about Symphony Senior Living Orleans in reviews.

Erica Somers, family member

" My grandmother has lived at Symphony for 5+ years now. The residents are amazing... The residents and Bob (maintenance staff) are the real heart of Symphony. Since his arrival, Bob has been working tirelessly... One of the residents (Pierette) volunteers to organize things like bingo and pizza for the independent buildings. Thank goodness for her! The residents consistently check up on each other, to ensure that each other is in good health..."

Louise Mercier, family member

"We were nervous about moving mom to assisted living during covid. Would she be safe? Would she be lonely? We are so pleased with the outcome. Symphonies has gone to great lengths to keep its residents safe while providing great activities to keep them busy and happy. Mom's health is much better now because she eats well, has plenty of exercise and is surrounded by a very kind and helpful staff. "

Heather Downe, family member

"I don't think the administration knows just how wonderful their staff is. You have Rose's, a real gem of a nurse. She goes way beyond being efficient and loving to my mom. I text her photos of moms great-grandchildren and she shows mom the photos. I put my mom in Symphony just after the first lockdown. We had already secured the apartment and some furniture was in place. Then covid hit and we kept her out until July. The administration handle all those frighten families, the contracts and payme..."

Read all reviews


Lifestyle options

Independent Living (definition)
Cost from $2,800

Our Independent apartment residents are a wonderful part of our Symphony community. We encourage all residents to come and enjoy the amenities we have to offer, such as our bistro, library and exercise room. We also host happy hours twice weekly that we encourage not only our residents but family and friends to take part in as well.


  • Designated dining area
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)

Assisted Living (definition)
Cost from $3,900

Our assisted living program at Symphony Senior Living Orleans offers all levels of care. We offer a welcoming atmosphere with the goal to make our residents feel as at home as possible. We understand the transition to retirement living can be hard so we are here to make the process as easy and comfortable as possible.


  • Designated dining area
  • Cancer care
  • Diabetes
  • Dialysis
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke care
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding (Extra fee)
  • Transfers (Extra fee)


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 264 $2,900 - $5,600 (Rent) +$800 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Mini-fridge
  • Personal phone number in room (additional Fee)
1-bed 495 - 645 $4,200 - $6,900 (Rent) +$800 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Personal phone number in room (additional Fee)
2-bed 900 $5,700 - $7,900 (Rent) N/A
  • Cable TV in room (additional fee)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Patio/Balcony
  • Personal phone number in room (additional Fee)
  • Type: Studio
  • Ownership: Rent
  • Cost: $2,900 - $5,600
  • Size: 264sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Mini-fridge
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $4,200 - $6,900
  • Size: 495sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Mini-fridge
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $5,700 - $7,900
  • Size: 900sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Patio/Balcony
    • Personal phone number in room (additional Fee)
  • Contact: email


Meal service : Bistro: (24 hours), Table service, Tray service in suite (extra fee)

Seating type : Assigned seating

Special diets : Diabetic, Gluten Free, Lactose free, Low sodium, Puree foods, Vegetarian

Amenities & Services

Residence Amenities & Services

Arts and crafts
Community Garden
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Hobby kitchen
Laundry machines
Mail box
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Parking (outdoor)
Party room
Pet friendly
Private bus for outings, regular trips
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa tub or shower room
Spa/Beauty Salon
Walking Path
Wellness Center
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Assisted Walks/Trails
Billiards/Pool Tables
Brain Fitness
Card Games
Day Trips
Exercise Program
Movie Nights
Religious & Holiday Services
Weekly Shopping Trips & Excursions

Staff & Care


Medical and other support staff
Registered Practical Nurses24 hrs/day
Personal Support Workers24 hrs/day
Doctorvisiting 1x/week
Foot care specialistvisiting 1x/month
Dentiston call 1x/month
Physiotherapiston call 3x/week

Number of care staff:

  • Daytime: 4
  • Weekends: 4
  • Nights: 3

Care services

Care options available:

  • Guest stays available (cost from $90)
  • Respite care available (cost from $110)
  • Convalescent care
  • Private home-care allowed
  • Palliative care available

Health Services:

  • Catheter care(with special assistance)
  • Cognitively impaired residents(with special assistance)
  • Feeding tube assistance(with special assistance)
  • Medication charted by electronic pen(with special assistance)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with special assistance)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

All four Symphony Senior Living properties are completely COVID-19 free, we have been since the beginning of the pandemic in mid-March. We managed to stay this way because of our extremely dedicated staff and management teams along with our early implementation of safety guidelines!
Our properties have been keeping our friends and families up to date on Facebook with all our activities we've been doing to keep our residents engaged. Staff, managers, and residents have all showcased talents and found a way to have fun while being in quarantine. At the moment, we are not allowing any non-essential visitors so we set up Zoom accounts in every property so family members can connect with their loved ones virtually. We host virtual events and post on our social media daily.

We are now safety accepting new residents into our homes. The guidelines are as follows:
- Negative COVID test within 24 hours prior to admission
- Mandatory 14-day isolation period
- One time companionship fee for residents with dementia.

Call us today and schedule a virtual tour! We'd love to have you.

Read the most recent COVID-19 updates from Symphony Senior Living Orleans

Currently accepting move-ins. Request suite details.


Accreditation & Associations

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Symphony Senior Living Orleans is located at 6419 Lumberman Way, Orleans, Ontario, K1C 6E8.

What's nearby:

Divine Infant Catholic Church
Orleans United Church
Ottawa Public Library
Bus Stop
Bob MacQuarrie Recreation Complex
Eastern Ottawa Resource Centre
Place d'Orleans Mall
Covent Glen Shopping Centre

Compare Symphony Senior Living Orleans with nearby communities

Compare with Lifestyle options Location Distance
Promenade Seniors' Suites & Retirement ResidenceIndependent Living, Assisted LivingOrleans, Ontario 2.79km
Forest Valley Terrace By SymphonyIndependent Living, Assisted LivingOrleans, Ontario 2.83km
Chartwell New Edinburgh Square Retirement ResidenceIndependent Living, Assisted LivingOttawa, Ontario 11.90km
Governors Walk Retirement Residence - Metta LifestylesIndependent Living, Assisted LivingOttawa, Ontario 12.58km
Ravines Seniors' Suites & Retirement ResidenceIndependent Living, Assisted LivingOttawa, Ontario 19.49km

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Phone number:
(613) 697-8640

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