Symphony Senior Living Orleans logo

Symphony Senior Living Orleans

6419 Lumberman Way, Orleans, Ontario, K1C 6E8
(view map)     19 reviews 
Lifestyle options:
Apartments, Independent Living, Assisted Living
Guest stays available, Respite care available, Convalescent care, Private home-care allowed, Palliative care available
Cost (from):
153 suites (1-bed, 2-bed, Studio)
165 residents

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Symphony Senior Living Orleans logo


The Comfort Life report:
Symphony Senior Living Orleans

Our Perspective


Symphony Senior Living is ideal for seniors from throughout the Ottawa Region looking for a community that is affordably priced, and offers meals and other services for a reasonable fee. Simple, easy access to the community is obtainable from Highway 174, making visits stress-free for family from anywhere in Ottawa (or even further away). When discussing life here, residents highlight the caring staff.

This is a beautiful, friendly, lo-rise seniors' community in the rapidly growing suburb of Orleans, ideally located in greenspace close to the Ottawa River. For seniors looking to forget about housework, cooking and the like, or who need help with some daily activities like feeding or dressing, this is a worthwhile destination.

Symphony Senior Living offers a variety of kitchenette styles from which to choose, so you can customize your living experience. Care offered ranges up to assisted living, with housekeeping, dressing and feeding included. This home is also pet-friendly, following from an established idea that having pets provides comfort and improves overall well-being of owners.

This community rightfully prides itself on its ability to help seniors and families transition into retirement living, by connecting people with a variety of local moving, and other services. There's also a concerted effort to accommodate people's needs... even quirks and foibles, if you have those. Those who give it a try are soon very happy to call this place "home."

Community’s Perspective

We asked Symphony Senior Living Orleans to answer the following questions:

Who are you as a community?

Symphony Senior Living Orleans is located in a park-like setting. You and your family will be equally impressed with Symphony Orleans’ choices – a variety of service packages with customizable options, a varied menu and recreation program. The suites offer a variety of choices – from studio to 1-bedroom. From cozy to extra-spacious. Some suites have a walk-out patio or balcony, and there are a number of kitchenette configurations from which to choose. We welcome pets!

What do you do differently or uniquely well?

Symphony Senior Living Orleans has not responded to this question yet.

What supports do you offer residents as they adjust to life there?

Symphony Senior Living Orleans has not responded to this question yet.

What might residents find surprising about your community?

Symphony Senior Living Orleans has not responded to this question yet.

What five facts about your community should people know?

Symphony Senior Living Orleans has not responded to this question yet.

Insider Perspectives

Reviews of Symphony Senior Living Orleans

Erica Somers, family member
" My grandmother has lived at Symphony for 5+ years now. The residents are amazing... The residents and Bob (maintenance staff) are the real heart of Symphony. Since his arrival, Bob has been working tirelessly... One of the residents (Pierette) volunteers to organize things like bingo and pizza for the independent buildings. Thank goodness for her! The residents consistently check up on each other, to ensure that each other is in good health..."

Louise Mercier, family member
"We were nervous about moving mom to assisted living during covid. Would she be safe? Would she be lonely? We are so pleased with the outcome. Symphonies has gone to great lengths to keep its residents safe while providing great activities to keep them busy and happy. Mom's health is much better now because she eats well, has plenty of exercise and is surrounded by a very kind and helpful staff. "

Heather Downe, family member
"I don't think the administration knows just how wonderful their staff is. You have Rose's, a real gem of a nurse. She goes way beyond being efficient and loving to my mom. I text her photos of moms great-grandchildren and she shows mom the photos. I put my mom in Symphony just after the first lockdown. We had already secured the apartment and some furniture was in place. Then covid hit and we kept her out until July. The administration handle all those frighten families, the contracts and payme..."

Read all reviews

Interview videos

General Manager

  • In this Perspective:
  • Jodi Davidson is the general manager of Symphony Senior Living Orleans, a retirement community in Orleans, Ontario offering independent living and assisted living services with respite, palliative and convalescent care available as well.
  • 0:56 - What are three things you love about your job?
  • 1:35 - What drew you to this industry and what brought you to Orleans?
  • 2:54 - What makes Symphony Orleans unique in the Ottawa area?
  • 3:52 - How do you create that homey atmosphere?
  • 5:18 - What is the diversity like within the residence?
  • 6:34 - Is there a common reason given by residents for choosing Symphony Orleans?
  • 8:24 - What’s the relationship like between the residence and the surrounding Orleans community?
  • 10:15 - Are there ways for residents to request an activity or program to be added to the calendar?
  • 11:23 - Do you have a favourite menu item?
  • 12:08 - How do you build the menus?
  • 13:01 - How would you describe the lifestyle at the residence?
  • 14:05 - How do you accommodate increasing needs in your residents?
  • 16:29 - What’s your advice for families who disagree about making this move?
  • 18:54 - How do you welcome new members into the community?
  • 20:04 - Is there a memory of a resident at Symphony Orleans that stands out in your mind?
  • 21:06 - Are there any changes coming up for the residence in the next five or ten years?
  • 21:54 - How Symphony Orleans reflect the changes in the industry?
  • 23:37 - What’s your advice for those in their search now?
  • show more


Lifestyle options

Apartments (definition)
Cost from $1,600


  • Use of community amenities (Extra fee)
  • Use of community services/programs (Extra fee)
  • Use of dining services (Extra fee)
  • Meals (Extra fee)
  • Daily tidy (Extra fee)
  • Housekeeping (Extra fee)

Independent Living (definition)
Cost from $2,700

Our Independent apartment residents are a wonderful part of our Symphony community. We encourage all residents to come and enjoy the amenities we have to offer, such as our bistro, library and exercise room. We also host happy hours twice weekly that we encourage not only our residents but family and friends to take part in as well.


  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Medication administration (Extra fee)

Assisted Living (definition)
Cost from $3,900

Our assisted living program at Symphony Senior Living Orleans offers all levels of care. We offer a welcoming atmosphere with the goal to make our residents feel as at home as possible. We understand the transition to retirement living can be hard so we are here to make the process as easy and comfortable as possible.


  • Designated dining area
  • Cancer care
  • Diabetes
  • Dialysis (Extra fee)
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke care
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care (Extra fee)
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding
  • Transfers


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
1-bed 480 - 550 $1,600 (Rent) N/A
  • Full size fridge
  • Kitchen
  • Patio/Balcony
  • Stove
2-bed 600 - 850 $1,800 - $2,100 (Rent) N/A
  • Full size fridge
  • Kitchen
  • Patio/Balcony
  • Stove
Studio 264 $3,900 - $4,600 (Rent) +$800 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Mini-fridge
  • Personal phone number in room (additional Fee)
1-bed 495 - 645 $5,300 - $5,900 (Rent) +$800 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Personal phone number in room (additional Fee)
2-bed 900 $7,100 (Rent) N/A
  • Cable TV in room (included)
  • Call Bell System
  • Fireplace
  • Full size fridge
  • Kitchenette
  • Patio/Balcony
  • Personal phone number in room (additional Fee)
  • Type: 1-bed
  • Ownership: Rent
  • Cost: $1,600
  • Size: 480sq/ft
  • Companion fee: N/A
  • Details:
    • Full size fridge
    • Kitchen
    • Patio/Balcony
    • Stove
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $1,800 - $2,100
  • Size: 600sq/ft
  • Companion fee: N/A
  • Details:
    • Full size fridge
    • Kitchen
    • Patio/Balcony
    • Stove
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $3,900 - $4,600
  • Size: 264sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Mini-fridge
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $5,300 - $5,900
  • Size: 495sq/ft
  • Companion fee: +$800
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Mini-fridge
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $7,100
  • Size: 900sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Fireplace
    • Full size fridge
    • Kitchenette
    • Patio/Balcony
    • Personal phone number in room (additional Fee)
  • Contact: email


Meal service : Bistro: (24 hours), Table service, Tray service in suite (extra fee)

Seating type : Assigned seating

Special diets : Diabetic, Gluten Free, Lactose free, Low sodium, Puree foods, Vegetarian

Amenities & Services

Residence Amenities & Services

Arts and crafts
Community Garden
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Hobby kitchen
Laundry machines
Mail box
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Parking (outdoor)
Party room
Pet friendly
Private bus for outings, regular trips
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa tub or shower room
Spa/Beauty Salon
Walking Path
Wellness Center
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Assisted Walks/Trails
Billiards/Pool Tables
Brain Fitness
Card Games
Day Trips
Exercise Program
Movie Nights
Religious & Holiday Services
Weekly Shopping Trips & Excursions

Staff & Care


Medical and other support staff
Registered Practical Nurses24 hrs/day
Personal Support Workers24 hrs/day
Doctorvisiting 2x/month
Foot care specialistvisiting 1x/week
Physiotherapistvisiting 3x/week

Number of care staff:

  • Daytime: 4
  • Weekends: 4
  • Nights: 3

Care services

Care options available:

  • Guest stays available (cost from $90)
  • Respite care available (cost from $110)
  • Convalescent care
  • Private home-care allowed
  • Palliative care available

Health Services:

  • Catheter care(with special assistance)
  • Cognitively impaired residents(with special assistance)
  • Feeding tube assistance(with special assistance)
  • Medication charted by electronic pen(with special assistance)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with special assistance)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

All four Symphony Senior Living properties are completely COVID-19 free, we have been since the beginning of the pandemic in mid-March. We managed to stay this way because of our extremely dedicated staff and management teams along with our early implementation of safety guidelines!
Our properties have been keeping our friends and families up to date on Facebook with all our activities we've been doing to keep our residents engaged. Staff, managers, and residents have all showcased talents and found a way to have fun while being in quarantine. At the moment, we are not allowing any non-essential visitors so we set up Zoom accounts in every property so family members can connect with their loved ones virtually. We host virtual events and post on our social media daily.

We are now safety accepting new residents into our homes. The guidelines are as follows:
- Negative COVID test within 24 hours prior to admission
- Mandatory 14-day isolation period
- One time companionship fee for residents with dementia.

Call us today and schedule a virtual tour! We'd love to have you.

Read the most recent COVID-19 updates from Symphony Senior Living Orleans

Currently accepting move-ins. Request suite details.

Accreditation & Associations

Blog & News

Social Feed



Symphony Senior Living Orleans is located at 6419 Lumberman Way, Orleans, Ontario, K1C 6E8.

What's nearby:

Divine Infant Catholic Church
Orleans United Church
Ottawa Public Library
Bus Stop
Bob MacQuarrie Recreation Complex
Eastern Ottawa Resource Centre
Place d'Orleans Mall
Covent Glen Shopping Centre

Compare Symphony Senior Living Orleans with nearby communities

Compare with Lifestyle options Location Distance
Promenade Seniors' Suites & Retirement ResidenceApartments, Assisted Living, Dementia & Memory Care, Independent LivingOrleans, Ontario 2.82km
Forest Valley Terrace By SymphonyAssisted Living, Dementia & Memory CareOrleans, Ontario 2.83km
Chartwell New Edinburgh Square Retirement ResidenceIndependent LivingOttawa, Ontario 11.92km
Chartwell Rideau Place Retirement ResidenceIndependent LivingOttawa, Ontario 12.02km
Governors Walk Retirement Residence - Metta LifestylesAssisted Living, Dementia & Memory Care, Independent LivingOttawa, Ontario 12.58km

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Phone number:
(613) 864-3992

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