A COMFORT LIFE REPORT:
Richmond Hill Retirement Residence - Verve Senior Living vs. Amica Unionville

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. Care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in their communities. One further indication of their expertise is that Richmond Hill Retirement Residence welcomes convalescent stays and respite care. It's a caring community, where kindness is contagious and spreads generously among community members.

AMICA UNIONVILLE

In the heart of historic Unionville, Amica Unionville blends charm and convenience with an elevated standard of senior living. This community gives Markham and Unionville seniors a sparkling example of Amica's approach to service that lets you have “your day, your way.”

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I recently stayed at the RHRR following hip replacement surgery. I can’t speak highly enough about the care and attention I received while there. All the support staff, PSWs, and nurses were so kind and helpful. Thank you all for the great experience! It was really appreciated especially at a time when I really needed it.

Truly first-class. My dad is incredibly stubborn, and changing residences has been very challenging for him. Anna went above and beyond to make it work….she even offered to bring dinner to our home just to have a conversation with him. Pam, Wendy, and the entire staff are absolutely phenomenal. The atmosphere is warm and welcoming from the moment you walk in. Without a doubt, an exceptional place for seniors in every way.

After researching literally dozens of assisted care facilities in Richmond Hill and the surrounding cities, based on many factors (cost, good reviews, good location, amenities offered, etc.) we ended up choosing the Richmond Hill Retirement Residence for my sister. She has been extremely satisfied since she moved in a few weeks ago. The staff has been amazing, the food has been excellent, the level of care has been top-notch, the residents there are genuinely happy, and the activities offered have been great. I would strongly recommend Richmond Hill Retirement Residence to anyone considering moving into an assisted care facility.

I stayed in one of the respite rooms after my knee replacement surgery. Every staff member I encountered, PSW, Nurse, Office Staff and Receptionist were focused on offering you the best support they could. While physiotherapy was up to you the staff supported every other aspect of your recovery. The meals were very good and I chose to have the meals delivered to my room as I could not bend my knee. I brought a bed table with me so that I could sit up in bed to eat. The PSW also assisted with showering and getting dressed. The nurse checked in twice daily which was comforting to me. There was also a wound nurse provided by the hospital to change the bandages every other day. In addition, you are given an alert fob to wear, which you can press at any time to receive help. so you are really never far from help. The respite room itself is very clean and comfortable however the bed is not a hospital bed so you may want to bring a wedge so you can sit up comfortably and stretch your leg out. The bed can also be used to perform the necessary exercises which is important. There is also seating with a couch, a small kitchenette, and a table so you are not confined to just the bed. There are nice long hallways and other areas which can be used for the walking exercise. I want to thank the staff for providing the care I needed during the first 2 weeks of my recovery.

I was looking for a senior care home and I came across Richmond Hill Retirement Home via Google. Got in touch with Anna and Helen, and they have been extremely helpful in answering all the questions we threw at them. The site visit was very friendly and informative, not to mention the accommodation they are willing to make to meet our needs! Easily the best retirement home in the area especially with the rate they are offering!

Desiree Onistchenko, former manager

Norma Laughlin, daughter of resident

AMICA UNIONVILLE

The caregivers are all very caring and hardworking, very patient with all those under their care with dementia. I am happy to see my husband is in good hands.

They are so gentle, kind, and patient with my grandmother. From housekeeping to front desk to the PSWs and nurses, everyone was so kind-hearted. They did their best to take care of her comfort and needs. Garbage was emptied daily. Each change was with a fresh bucket of water, and even that water was changed halfway through. Her pajamas and clothing were changed multiple times a day, depending if she was going outside her room, but definitely a fresh change of pajamas each day. Each person taking care of her even said good morning and good night to her. And, would peek in regularly through the night to check on how she’s sleeping. I witnessed these details firsthand as a very frequent visitor during her final days. We are so appreciative of each person asking “Mama” if she was ok, of each smile they gave her, and of caring about her dignity while she still fought for independence. We thank you from the bottom of our hearts.

Very good place.

Care team is just lovely. They are so gentle kind and patient with my grandmother. From housekeeping to front desk to the PSWs and nurses, everyone was so kind-hearted. They did their best to take care of her comfort and needs. Garbage was emptied daily. Each change was with a fresh bucket of water and even that water was changed halfway through. Her pajamas and clothing were changed multiple times a day, depending if she was going outside her room but definitely fresh change of pajamas each day. Each person taking care of her even said good morning and good night to her. And, would peek in regularly through the night to check on how she’s sleeping. I witnessed these details firsthand as a very frequent visitor during her final days. We are so appreciative of each person asking “Mama” if she was ok, of each smile they gave her, and of caring about her dignity while she still fought for independence. We thank you from the bottom of our hearts.

Great atmosphere, lots of programs for the residents, good food, and great staff.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As part of the Verve Senior Living family, Richmond Hill Retirement Residence is proud to offer a range of well-appointed, spacious suites designed to make you feel right at home. Located in the heart of Richmond Hill, our community is perfectly situated near all the amenities you know and love - from shopping and parks to entertainment and more. But what really sets us apart is our commitment to providing a fabulous lifestyle that's tailored to your unique needs and interests. Whether you're an active senior who loves to socialize or someone who prefers a more relaxing pace, we have something for everyone. From enjoying delicious meals with friends to joining an art class or even trying your hand at DrumFit, your day is always yours to enjoy as you see fit. And with our Health and Wellness Manager on hand to provide regular health assessments and coordinate any care services you may require, you can rest easy knowing that your individual needs and wellness are always our top priority. So why wait? Come join the Verve family at Richmond Hill Retirement Residence today and discover all the amazing opportunities that await you. Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

AMICA UNIONVILLE

Experience premium senior living in the heart of historic Unionville. Here, heritage charm meets modern comfort, with nearby trails, vibrant community life, and upscale amenities. Whether you're looking for Independent Living or require some additional care, our personalized wellness services and 24/7 on-site care team provide peace of mind. Residents enjoy chef-prepared meals, enriching programs, a therapy pool, and beautiful new suites.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our independent living facility, we're all about keeping families together for as long as possible. With our unique approach to care, we're able to provide multiple levels of support within the same suite. So, whether Mom needs a little extra help with daily tasks or Dad requires more extensive medical attention, our team of dedicated PSWs and nurses can create a customized care plan that meets their individual needs. With us, you can rest easy knowing that your loved ones are in good hands and can stay together for as long as possible.

Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and value

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our residence, we believe that life should be full of joy and adventure - no matter your age. That's why our Life Enrichment team works tirelessly with each and every resident to create a personalized schedule of events and activities that cater to their unique interests and hobbies. With a little bit of gentle coaxing, even our most reserved residents are able to come out of their shell and discover new passions, form meaningful connections with others, and truly thrive within our vibrant community. So, whether you're an art lover, fitness enthusiast, or simply looking for a new way to connect with your fellow residents, our Life Enrichment team has got you covered.

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At Richmond Hill Retirement Residence, residents can continue living independently while arranging additional support if their needs evolve. We offer independent living and independent supportive living, with services that can be coordinated through the health and wellness team to assist with daily routines. Our goal is to provide personalized support while allowing residents to remain comfortably in their own suite and connected to the life of the community.

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Someone seeking privacy or limited community interaction or who requires memory care or long-term care will find another community more suited to them. Richmond Hill Retirement Residence appeals to seniors who enjoy an active community lifestyle with dining, amenities, and opportunities to connect with others. Residents here appreciate shared spaces, programs, and social engagement as part of daily life.

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Believe it or not, the average age of our community is over 90! But don't let that fool you - our residents are some of the happiest and healthiest seniors you'll ever meet. Many of them have been with us since we first opened our doors and have formed strong bonds with both our staff and their fellow residents. When you come to visit our community, you'll be amazed by the energy and vitality that radiates from every corner. Whether they're enjoying a game of cards, taking a stroll through our lush gardens, or simply chatting with a new friend, our residents are proof that age is just a number - and that life can be full of wonder and excitement no matter where you are in your journey.

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the coming years, we’ll continue building on the lifestyle residents already value, including strong wellness programming, dining experiences, and opportunities for social connection. We’ll continue enhancing services that support independence while ensuring residents have access to additional support when it is needed. We’ll continue evolving in ways that enrich daily life and strengthen the sense of community within the residence.

AMICA UNIONVILLE

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RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our community, diversity is our strength. Our residents come from all walks of life, with a wide range of interests, hobbies, and religious backgrounds. From artists and musicians to teachers and entrepreneurs, our community is a vibrant melting pot of unique perspectives and experiences. And while our residents may have diverse backgrounds and life experiences, they share a common bond - a love for the warm and welcoming atmosphere of our community. Whether you're looking to connect with others who share your passions or simply want to embrace new experiences and learn from different perspectives, you'll find a true home at our community.

AMICA UNIONVILLE

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