Richmond Hill, Ontario

Retirement community

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Reviews of Richmond Hill Retirement Residence - Verve Senior Living

Gain exclusive insight into life at Richmond Hill Retirement Residence - Verve Senior Living. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. What's really noticeable is how care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in more of their communities. As one further indication of this expertise in care, Richmond Hill Retirement Residence welcomes convalescent stays and respite care. In the end, the net effect of this a caring community, where kindness is contagious and spreads generously among community members. Tour this community yourself, and we're sure you'll see what we mean.

Right in the heart of the city, Richmond Hill Retirement Residence is a place where local seniors find new levels of happiness. People who move here find an ideal place of both renewal and reinvigoration. Outside, there's shopping, greenspace, nearby entertainment and health care (pharmacies, doctors, physiotherapy and more) – everything you need. And inside, this community focuses on promoting the improved health of community members: not just physical, but mental and spiritual health.

There's so much to do here, and a communal focus on well-being. Unique activities include vendors who come right into the community and a hair salon where you can get pampering as regularly as you like (some ladies take advantage of this service weekly!) Fitness onsite (if that's your thing!) includes daily stretching, and for more fun there are dance classes and a yoga group. Seniors who need assistance can find it here, with the availability of personal support for bathing and other activities of daily living. Care extends to palliation, here, which family members find comforting.

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at Richmond Hill Retirement Residence - Verve Senior Living. Get the behind-the-scenes information from those with direct experience.

Norma Laughlin, daughter of resident

Watch our interview with Norma Laughlin to learn about the unique experience offered by Richmond Hill Retirement Residence.


More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Manijeh Shahbazi, senior

My stay at RHRR for respite care related to my knee surgery, was the best decision I ever made and the most amazing care I have received. The staff were attentive, the food choices very good, the room and amenities were fantastic. Samara, Angelica and Gidget and all the other folks at RHRR are the best.

Maria Rita Romualdi, family member

Ever since our uncle was admitted to the Richmond Hill Retirement Residence, each staff member who came in contact with him had a positive impact on his emotional, physical, and most importantly his mental health. It felt like he received a second lease on life! The care, attention, and compassion the entire staff demonstrated are absolutely a reflection of the outstanding people they are! He came with a loss of appetite that he not only regained, but he also continuously commented on how great the food was, especially the various soups he had the pleasure to try. We highly recommend the Richmond Hill Retirement Residence for living independent seniors, or for a short term living assisted facility.

Andrea Campbell, family member

My mom and dad lived here for almost 2 years. The rooms are more spacious than any other retirement home in the area, which was a big draw for them moving out of their family home. The ability to get help as needed was important and the PSWs and nursing staff were always wonderful to them. Pre-covid, they also really enjoyed meal time in the pub and felt well taken care of by the wait staff who knew all their favourite drinks and meals. We were always greeted with a smile by the front desk staff. Everyone worked hard to make it feel like home for them. [posted to Google May 2021]

K, family member

We are so grateful to have found Richmond Hill Retirement Residence. My Mom has been living at RHRR for two and a half years and we couldn't be happier. Every staff member is kind and caring and makes my Mom feel like she is living with family. They know every resident's name and in our case our extended family too! I have received numerous texts from the life enrichment team, sharing photos and special activities of which my Mom has participated. They really do make the residents their number one priority!

During this very difficult time with Covid-19, the staff have done their very best to keep the residents happy and safe. They have kept us well-informed and up to date with all happenings regarding new protocols and public health information.

Thank you to all the staff at RHRR for giving my Mom a very special place to live that allows our family to rest easy knowing that she is well cared for and safe. There truly is no better place for our Mom!! [posted to Google Reviews Jan 2021]

Bruce B, family member

My mother has been at this residence for about 4 years and I want to recognize the exceptional work by all the staff members at the residence especially during the covid 19 pandemic, to keep everyone safe. [These have] been very trying times for everyone but especially for Retirement Residences where we have some of the most [vulnerable]. Management and staff have in my opinion worked tirelessly to ensure the safety of residence and staff. We are grateful for everyone's efforts and highly recommend this facility. Keep up the great work. [posted to Google Sept 2020]

Ian McMillan, family member

My mother was one of the original residents, just moving to Long Term Care. Not enough could possibly be said about how fantastic RHRR and their caring/compassionate staff are, from top to bottom. Would give more stars if possible. [posted to Google, 2020]

Dorothy, resident

You are aware I am happy living many kind ladies and Les cater to our whims. Thank you so much

Peggy T., resident

Thank you for your community programs. I have enjoyed attending- and feel I have benefited from them

Marg and Art, resident

Our days here are great because of you.

Barb, family member

The PSWs and nursing staff have been wonderful with mom and I can't thank you enough. Mom truly feels at home, and It is wonderful for us to see her so happy!

Mike, family member

This was the right place when they moved in, and it is still the right place for her now.

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