A COMFORT LIFE REPORT:
New Horizons Tower vs. Hazelton Place Retirement Residence - Verve Senior Living

NEW HORIZONS TOWER

This building in the heart of Toronto is optimal for seniors who want to enjoy the finest senior living in a friendly, happy community. Since New Horizons is a charitable organization, costs are reasonable in spite of its premium location, the beautiful building, and the exemplary care given. Built over 40 years ago, it has undergone several recent renewals and improvements. It's the best of all possible worlds, combining rich experience in senior living and care with contemporary accessibility design and building amenities, in the heart of this world-class city.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Hazelton Place focuses on offering a variety of activities and attractions to bring residents together and facilitate a lifestyle that is as active (or as quiet) as you want. Set in the heart of Yorkville, the area is rife with history, including U of T buildings, and it's reinvigorated with many new shops and outdoor cafes to go along with the area's galleries and shopping. One of the most notable features of this residence is the spaciousness of the lounges and three dining rooms.

NEW HORIZONS TOWER

My sister had a very enjoyable stay at NHT for 7+ years under the care of the Terrace staff, who had been attentive, responsive, friendly, and caring. Her needs were well attended to, and I highly recommend NHT for both retirement or assisted living. It's a nice building, with good facilities, friendly staff, and extensive recreation programs! Excellent neighbourhood with great public transit, everything within walking distance....what more can one ask for?

Both my adopted mother and father were residents, first in their own unit, going down to the dining room for meals, which were always balanced and varied, then later, my father was in Assisted Living until he passed at 103. Here he had a nurse's team who supported his every need and whim, always with a smile—along with weekly visits from a competent doctor—all of whom were very communicative with me. Staff throughout the residences were very personable and helpful. There are constant activities and special outside trips for every taste, promoting social, brain, physical, and emotional health. New Horizons Tower was a godsend for me, as I live 3 hours from Toronto; I felt my parents were safe and happy here.

Our mother had more than seven happy years of her life at New Horizons Tower before passing away in August. We have only good things to say about the facilities, programs, and, particularly, the compassionate and attentive care she received from staff. As she came to be in her last months and days on the memory care floor (the Oasis), the staff made sure that we also received that same compassion. These are people who are both trained and inclined to meet the needs of residents (and family) no matter where and how they are. We have no hesitation in recommending New Horizons to others.

My mom was loved and well cared for there. Thanks again to Robin and all the staff at NHT. You were HOME to my mom for the past two years.

Our mother moved in a couple of years ago... New Horizons has turned out to be an amazing place for our mom. She's on the 3rd floor for "memory residents" where she gets friendly and attentive care. The staff are absolutely amazing! They have our mother dressed nicely and always looking her best. They engage her in her favourite game (Scrabble) which she still wins regularly! New Horizons is super-clean, well-organized, and always cheerful. We're very lucky our mother is so happy there.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I have been here for nine months and love coming to provide service for my client. The staff and residents are super nice. Best place ever!!!

Great staff! Great amenities and lots of stuff to do, and there is always something on! Make sure to check this place out if your looking for a home

My mother was always very independent and reluctant to move to Hazelton Place because she "didn't need help". However, after visiting the Residence, she agreed to move into a lovely 1-bedroom apartment in 2021. She quickly made friends and started to enjoy participating in many of the activities, including current events discussions, concerts, and exercise classes. Overall, my mother and I were very happy with our decision to move to Hazelton and very grateful to the Hazelton team for their devoted and dedicated support and assistance as my mother's needs increased over the last few years.

We are in the process of moving my mom and stepfather into the Hazelton, and I can’t say enough good things about the experience — thanks in large part to Chula. From the very beginning, she has been proactive, kind, and incredibly thoughtful. It’s clear she genuinely cares, and that really stood out in the warm, patient way she has treated my mom throughout the entire process. We had explored a few Amica properties and another Verve location, but the experience with Chula was on a completely different level — in the best possible way. What could have been a stressful transition has felt smooth and reassuring, and that means a lot to our entire family. We’ve also been so impressed by all the staff at the Hazelton — everyone has been welcoming, helpful, and truly amazing to work with. The warmth and professionalism we’ve experienced across the board have given us real peace of mind. Thank you again, Chula and the staff at the Hazelton. You've truly been excellent, and we’re so grateful for everything you’ve done.

The staff at Hazelton Place really cares. They’re kind, patient, warm-hearted, and always there when needed. They make sure everyone feels safe and comfortable. It’s a warm place where seniors are treated with respect. Families can have peace of mind knowing their loved ones are in good hands.

Leslie Westlake, management

Jen Engels, daughter of resident

NEW HORIZONS TOWER

Celebrating it's 50 year legacy as one of the City's leading not-for-profit senior housing providers, inspired by a foundation of love, hope and faith, New Horizons Tower is committed to enhancing and enriching the lives of seniors who choose to live in the heart of Bloordale Village. Ideally located and steps from the Dufferin Subway, Dufferin Grove Park and Dufferin Mall. From delicious dining to well-designed suites and lounges, residents are enjoying life at NHT!

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Located in the heart of Yorkville, just north of Bloor Street, Hazelton Place offers independent and assisted living. One or two bedroom apartment-style suites with kitchenette. Services include three meals a day, housekeeping, entertainment, recreational/fitness programs and group outings. 24-hour registered nursing staff, and emergency response system. 3 dining rooms, spacious lounges with fireplaces, library, gym, hair salon, therapeutic spa and gardens. Resident parking underground.

NEW HORIZONS TOWER

As a Not For Profit, New Horizons Tower is uniquely situated to recommit and reinvest all resources back into the community - offering enhanced dining, a spotless community, additional activities programming, high staffing levels, and continued self-improvement with renovations and upgrades.

Residents (and guests!) look forward to meals and special dinners at NHT, though many choose our location for the subway access and walkability of Bloordale Village. Walk-out shopping on Bloor and steps from the TTC, Dufferin Mall, Bloor Gladstone Library and Dufferin Grove park!

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Hazelton Place makes a resident feel welcome by staff and other residents. In our dining, we offer a variety of choice, exciting and more extensive menus, and with less restrictions for mealtimes. Not only are we the perfect location for those who love the arts, theatre, and culture but are also a friendly and gracious community.

Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

NEW HORIZONS TOWER

Many residents touring and moving to NHT are living independently; driving, travelling, shopping and cooking. No matter how independent you are, we recognize that any move is a big deal! Our Marketing Manager is here to guide you through the touring, application and moving process and can recommend additional resources.

We anticipate new resident concerns with introductions and orientations to your community and fellow residents.

What we most often hear after someone moves is how warm and welcoming their neighbours are! Residents have formed their own committee with the goal of welcoming and orienting new residents to NHT.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Team of managers have a one on one meeting and welcoming residents offer their support to the newest members at Hazelton Place. A cocktail reception allows the newest members to meet others and feel more "at home" in their new residence.

NEW HORIZONS TOWER

While the majority of residents are choosing New Horizons Tower for an independent lifestyle we do have additional services and supports that can be offered in your independent suite. Residents also have the choice to bring in outside supports instead if they wish.

Should residents benefit from a higher care environment there are two assisted living floors with dedicated 24 hour staffing, dining, exercise groups and programming on our Terrace (Assisted/LTC Living) and Oasis (Memory Care) floors.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

One of the advantages of Hazelton Place is that support can evolve as residents’ needs change. We offer both independent living, independent supportive living, and assisted living, so residents can receive additional care without leaving the community they know. Our nursing and care team works closely with residents and families to monitor wellbeing and adjust services as needed—from help with medications or daily routines to more comprehensive assisted living support. Families often tell us they appreciate the strong communication from our staff and the thoughtful attention residents receive, which helps everyone feel confident that care is responsive and personalized

NEW HORIZONS TOWER

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HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Hazelton Place is often a wonderful fit for seniors who enjoy an active, social lifestyle in a comfortable urban setting. Residents appreciate our vibrant programming, restaurant-style dining, and the many cultural and recreational opportunities nearby in Yorkville. Someone who prefers a very quiet, isolated setting or is looking for more highly clinical care might feel more comfortable elsewhere. Our focus is on providing supportive care in a lively, hospitality-driven community where residents are engaged and enjoy daily life.

NEW HORIZONS TOWER

Residents choose NHT for straight forward reasons. Location, inherent advantage of a not-for-profit, an active-living community; and proactively for additional services and a continuum of care. They may have already tried a lunch or dinner and look forward to the dining experience.

They expect a clean community, quality dining, fitness, concerts&lectures, perhaps the choir, gaming or gardening group, and access to additional staff and wellness resources.

What surprises new residents, beyond the building and services, is the warm community of residents and staff. New friendships, home, and belonging.

The community that has developed at 1140 Bloor Street West is active, diverse, tolerant and vibrant, and above all, welcoming.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Hazelton is an oasis in the middle of the downtown offering varied and a wide selection of services. We have a youthful vitality with several younger residents in their 70's who are enjoying the retirement lifestyle.

NEW HORIZONS TOWER

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HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Over the next several years, we expect to continue enhancing the lifestyle and care services that residents value most. Programming will evolve as new residents bring new interests, with ongoing emphasis on wellness, cultural programming, and opportunities to stay active and connected. We’ll also continue strengthening our care services so residents can remain in the community comfortably as their needs change. While amenities and programs will grow, our central goal will remain the same: maintaining a welcoming, high-quality environment where residents feel supported, engaged—proud to call Hazelton Place home.

NEW HORIZONS TOWER

● Location - Heart of Bloordale Village, TTC, Library, Park, Mall, Bloor Street Shops
● Open-Dining, Quality Dining - No assigned seats or times, sit where you want! Meals homecooked, on-site, from scratch!
● Intimate Community - 100 Active Living Residents with Bloor Street Dining, 2 Assisted Living Floors each with on-floor dining, and per-floor balcony lounges and laundry.
● Fully Staffed - From 24 hour front-desk staffing and 24-hour care and nurse staffing to on-site physician, nurse practitioner, and long-term staff serving 10, 15 and 20 plus years.
● Concert Series - Outstanding music program in state-of-the-art 2-story auditorium with soloists, small ensembles, choirs and full orchestra groups.

HAZELTON PLACE RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Great food, excellent nursing care, warm and welcoming receptive staff and residents, many long term staff (working over 10, 15 plus years) giving a genuine "community" feeling. Suites have been renovated and updated with modern and tasteful finishes.