THE COMFORT LIFE REPORT:

ARBOURSIDE COURT
Surrey, British Columbia

Retirement community

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Reviews of Arbourside Court

Gain exclusive insight into life at Arbourside Court. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

This retirement residence is ideal for seniors who want to live close to family in Surrey and who want to enjoy delightful senior living. Many families who move their parents and grandparents here express delight at the quality of the facilities ("like being on a cruise ship") and the caring staff ("all warm and so caring!")

This is a Greater Vancouver gem, conveniently located just off King George Boulevard in Surrey. The food offered here is very high quality, combining equal parts of gourmet excellence and nutritional value. There are social gatherings for every meal of the day, and you may end up making new friends every time you eat. Nearby, you'll find lots of shopping and restaurants including drugstores and a number of coffee shops. But it's what's inside that counts.

Onsite pampering here includes a spa and beauty salon, and regular foot care. Entertainment includes a main floor movie theatre, card games and shuffleboard. There are also shopping trips and other outings. Care ranges from weekly housekeeping, to diabetic and low sodium diet meals, to bathing assistance (for an extra fee).

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at Arbourside Court. Get the behind-the-scenes information from those with direct experience.

April Farral, daughter of resident

Watch our interview with April Farral to learn about the unique experience offered by Arbourside Court.

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More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Terri Menzies, senior

Thank you Arbourside for everything. Everyone there is so kind and caring. Manager Tania Miller is a gem!


Carol Hughes, family member

My mom was at Arbourside for just over 3 years and she loved it! Truly an exceptional place - the staff and services provided are amazing. They make you feel like family; service is above and beyond. They truly care, looking out for the residents and always make you feel welcome and loved.


Jane Ann Mintenko, family member

My lovely Aunt lived at Arbourside for 8 years. She made great friends, participated in the many activities and was well taken care of. The staff were all very caring and excellent. They were so kind to me when she passed and I have visited on several occasions since and always enjoy being there. Many fond memories.


Jan Renee, family member

My Mom was in need of independence and a place to call her own, while still being allowed to care for her cats and be in close proximity to stores, services, and her family. We found Arbourside and was instantly drawn to the warmth of the Management (Tania and Ross) and the residents. The activities and support services are wonderful and the one-on-one care that the staff have towards the residents is really appreciated. In these difficult times with every changing rules and guidelines, Arbourside has done a great job in communicating the latest protocols and keeping the residents safe. We are happy with our decision to have my mother here and would recommend this retirement community for you or your loved ones.


April Farrall, family member

There're so many things that they do so well. The primary thing for me with Arbourside is the staff [who are] absolutely phenomenal. They all seem to go above and beyond what one might expect to be happening. They have great patience with my mum [who is] 101. They're fabulous! They care for everybody. It feels more like they're a big family than they're staff. So I appreciate that immensely. It's fantastic.

There's always something to do and it's really a great community and great camaraderie. The social aspect of it is fantastic. My mom has the sense of security [and] she's not alone... and there's always somebody there. That [sense] is the same for me as well, that if when I'm working or I'm away, I don't have to worry about her because I know her meals are being taken care of, her cleaning is being taken care of. Most importantly for me is that she has that social interaction that there's always somebody there.


Dawn Whiddon, family member

Arbourside cares! My nana has been living there since her late 90's and going strong! The staff and seniors are all warm and caring! The location and services are fantastic! Truly like being on a cruise ship! Great way to retire!


Pam B, family member

I would like to write a heartfelt thank you to everyone at Arbourside Court. It was a difficult transition for my mother and father to leave their home of thirty-four years and move back to Canada from the Seattle area. Mum had always wanted to come'home' and yet it wasn't easy to move a large home full of memories. The staff at Arbourside welcomed my parents (and me) with kindness and compassion. They really care and it shows. It has been almost two years now and we are all feeling that the best choice was made for their new home to be Arbourside Court. The location is great. There are many shops and conveniences within walking distance. They also have all the amenities that Arbourside provides at their disposal. I am very pleased that the food that is offered three times per day is of high quality and offers variety as well as great nutritional value. I think it is wonderful to have a social gathering at breakfast, lunch and dinner and know that mum and dad have made some great new friends over some appetizing meals. Overall, I find that the staff all work well together and work hard to provide a wholesome, safe and happy home for the residents. Thank you all! ~ Pam B


Barbara, family member

Arbourside Court was home to my Mom for almost 10 years, and during those years Mom was very happy and loved her apartment and living there. I will always treasure the fond memories of my visits with her and many of the other residents, and the joy living at Arbourside brought her. I will be forever grateful for the kindness and care Mom received from the wonderful Staff (cooks/kitchen/housekeeping/admin) who made her daily life a little brighter with their smiles and attention to detail. Without her time at Arbourside, Mom would not have had the quality of life and the extended years she so enjoyed and I, cherished time with her. Thank you.


Judy, family member

Although [my stepfather, Walter] was hesitant about leaving his home of many years, he settled into Arbourside quickly, found his new home comfortable and was happy he had moved ... [He] could always find someone to talk to, or he could join in on some of the many activities that were offered ... Walter enjoyed the tasty varieties of meals offered, but also was happy to have his own kitchen. It allowed him to be a bit more independent ... I cannot express my gratitude enough. Arbourside not only improved [his life] ... but it made my life easier knowing he was being well cared for.


Rose, resident

I've made strong and lasting friendships [here], my favourite thing about Arbourside Court.


Carla, family member

[This] is a home filled with love! The reception, the management, the chefs, the servers, the housekeepers all make it this way ... [my grandmother] lives amongst such a kind hearted group! Hats off to Arbourside Court and the caring staff.


Rudy & Astri, resident

The best part of living [here] is the people and the food!


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THE COMFORT LIFE REPORT:
ARBOURSIDE COURT

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