New Westminster, British Columbia

Retirement community

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Reviews of Thornebridge Gardens - Verve Senior Living

Gain exclusive insight into life at Thornebridge Gardens - Verve Senior Living. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

There are a number of things about this community that make it easy to move here. There's the encouragement to personalize your suite with effects from your home. Another is the warmth of staff, who create a strong sense of kinship and community. Here, community includes not just every senior, but staff and family of residents. Adult children love how they are included in all important discussions.

Thornebridge Gardens in downtown New Westminster is the place to go for seniors who want to continue all the best things in life while leaving behind cooking, taking out the garbage, cutting the grass and other pesky household tasks you'd rather do without. Thornebridge's independent living lifestyle encourages renewal through a lifestyle focusing on the things you want to do.

In the décor throughout this community there's an emphasis on coziness. The dining room features four chairs per table, creating intimate conversations over dinner. This coziness and closeness is also seen in the Social House Pub and the fireplace lounge. That coziness translates well for the activities going on here, too, which – depending on the time of day – may include people taking an art class, small groups in Bible study or people chatting over a cold beer in the pub. On the exterior, there's a wonderfully sunny patio populated with bright flowers in the summer. Seniors also keep their own private gardens on their balcony or in the courtyard.

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at Thornebridge Gardens - Verve Senior Living. Get the behind-the-scenes information from those with direct experience.

Donna Tays, daughter of resident

Watch our interview with Donna Tays to learn about the unique experience offered by Thornebridge Gardens.


More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Mary Wick, family member

My 100 year old mom from Calgary wanted to see her sister-in-law Alice S. as they haven’t seen each other for many years. The staff made us so welcome and the accommodations are so beautiful, I had a hard time leaving! Thank you all for making our stay so wonderful! It meant the world to us! Oh! And the food! Just incredible!

Donna Tays, family member

My mom is a very young 93, and she loves the youth connection at Thornebridge. She’s gained new friendships among the youth ambassador program there… You can have as much social life there as you want. For people who like having a big group of friends like my mom, she’s been able to take advantage of the knitting and the bridge clubs, movie nights. One of her favourite things this year is that she has started a gardening club. She’s made some really great friendships there. We’ve been so grateful that she’s so well looked after… [It’s] a place that gives [seniors] what they need.

Gail Laird, family member

My mother has lived at Thornebridge Gardens for 4 years. She wanted to live there, so put her house up for sale, and Thornebridge found her the perfect suite. Being almost 92, she is needing more help these days, and the staff are very helpful. Although she does pay extra for the help, help is there. The staff are very patient as well, and handle [her] well.

Residents family, family member

My mother moved to the Thornebridge in July 2015 because she thought she would need extra care as she approached 97. Her suite is well appointed and more spacious than in the retirement residence she was leaving. She is more active here than ever as the activities are varied and well attended. Mother likes to be around people and is finding the residents to be very friendly. The staff are very accommodating, always willing to do that extra that makes living here so enjoyable. The residence and grounds are well maintained and any issues have been quickly dealt with. The Thornbridge is the 4th residence my mother has lived in and she finds that last is sometimes the best.

Satisfied Resident, resident

What can I tell you about Thornebridge? Well, as you arrive you see a very attractive building in a park like setting. Friendly Benches at the front entrance for visiting or waiting for pick up. A patio where summer barbecues are held is also a nice spot to sit & enjoy the flowers. An easy paved walk around the building, a short walk to uptown New Westminster for shopping. A nicely appointed interior holds a library, an all purpose room for various activities & entertainment so one can be quite busy--or spend quiet time in your suite. Our staff are amazing, they know everyone by name, are friendly, gracious, caring & capable. Servers in the dining room soon get to know your likes or dislikes, our excellent chef creates a wide variety of yummy meals attractively presented & regularly holds a meeting where residents can voice their opinions & suggestions. A pleasant, safe environment for our retirement years.

Isabelle's Family, family member

Our Mother, Isabelle, moved into Thornebridge Gardens in New Westminster when the doors opened years ago. It was her choice to do so as she felt that one day, she might need assistance. She chose a one bedroom unit that was completely sufficient in every way! While she downsized from her previous apartment, this new one bedroom offered enough space for her to keep her treasures and display them appropriately. From the start, we all noticed how clean everything was, how kind the entire staff was, how delicious the food was, how beautifully the buildings and gardens were kept as well as how warmly all family members were treated. She felt immediate kinship with all those employed at Thornebridge and was grateful for their kind approach to her. When she suffered a stroke five years ago, she moved into a studio apartment right next door as it offered better space for her to manoeuvre her wheelchair. Again, the staff offered absolute support of her every need. Whenever she needed medical assistance, the staff was there, either helping in whatever way they could, or by calling 911 for her to receive more help. Our family was always included in decision making for her and we always felt welcomed. By her request, we recently held Mom's memorial service at Thornebridge and as always, felt very supported by everyone. It was clear that our precious mother was loved by everyone there. We are so grateful that our Mother chose Thornebridge and we recommend this home to anyone looking for daily assistance, personal care and loving attention.

Katy, resident

Our family picked out Thornebridge Gardens for us since we lived out of town. Our three sons each investigated Retirement Residences in their area and then decided that Thornebridge was the best.'What do I like? Everything!'Exercise, choir, charades, bus trips, you name it, they got it! You can take part in as much as you can because they have so many choices.'Dining is like a first class restaurant with many choices. Location is ideal and most everything is within a 2-block radius; shopping, Mercer Stadium, Massey Theatre, Medical & Dental and the hospital close by, too.'The staff are fantastic and all do a great job and are pleasant. I am happy to be here now for over 7 years!

Marin, family member

The staff is very caring, the facility is modern, clean and high-end, and the location is great with many things within walking distance. When [my mom and dad] moved in they didn't need any extra services, but as time went by, they needed more. I was very pleased by the attention they got ... [After mom was widowed], staff worked hard to make her comfortable and gave her many extra services that allowed her to stay there for as long as possible. I highly recommend Thornebridge for independent seniors.

Barb, family member

[From the very start], we [marveled at] how clean everything was, how kind staff was ... how beautifully the buildings and gardens were [and] how warmly all family members were treated.

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