Toronto, Ontario

Retirement community

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Reviews of Queens Estate Retirement Residence - Metta Lifestyles

Gain exclusive insight into life at Queens Estate Retirement Residence - Metta Lifestyles. Comfort Life’s reviews give you exclusive insider information.

Our perspective

Queens Estate is an exceptionally well-organized care community, given its newness. We think that comes from Metta Lifestyles’ decades of experience offering senior care. Here, you’ll find a cosy, familiar environment, comforting to those needing assistance or dealing with symptoms of dementia or Alzheimer’s Disease. It’s unique among area retirement homes in offering of a range of care options. Aside from personal assistance and memory care, the variety of stay options includes convalescent and guest stays as well as the provision for hiring your own home care. The setting here is very inviting.

Queens Estate Retirement Residence offers Metta Lifestyles’ experience and expertise coupled with a brand new building. These factors combine to create a very welcoming, caring community. Even though this is a relatively new building, when you walk in the door you’ll see how the comfortable setting here encourages people to feel relaxed, make friends and make this their home.

We love the generous lounge spaces found throughout the building, ideal places to sit and enjoy the company of others or just relax. Staff is an important part of the friendly atmosphere, also, offering kind words and warm greetings to everyone they meet. One other unique aspect of this community is the ease of access from throughout the GTA, thanks to its close proximity to the 401 and the 400 as well as the nearby GO Station.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Al, family member

Many thanks to the entire team for everything you do for our cousin Jeannine. She is very privileged to be so well taken care of, given the severity of her illness.

Krista Rowe, family member

My mother has lived on the memory care floor at Queens Estate for nine months and is very well taken care of every day. The staff are kind and friendly and everyone from the PSWs who care for her to the chef in the kitchen know my mother and treat her with kindness and respect. Queens Estate was wonderful about procuring the covid vaccine and boosters in a timely fashion and maintains excellent hygiene to protect the health of all its residents. Most importantly, since moving in, my mother has been calm and content. There are many activities including art and music which she enjoys very much. Our family would strongly recommend Queen's Estate.

Ron Sokoll, family member

My mom started living again at 93 when she went to Queens Estate. She is constantly dancing and singing. She loves the food and the staff are so patient and accommodating. It takes a lot of pressure off me when I saw how happy she is. She's making new friends as well as becoming acquainted with old friends. I would definitely recommend Queens Estate to anyone.

Vicky Marchese, family member

My Father was a resident for 2 months while waiting for a Long Term Care placement. During my father's stay he was treated with compassion and kindness. I would personally like to thank Michelle, Ashley, Nico, Synthiya, Sarah, Tenzin, Jigme and the PSW's for always being supportive and helpful. I felt comfortable knowing that dad was being cared for by an exceptional team.

Stephanie Fulford, family member

My mom has been with Queen’s Estate for six months. Her move there happened quickly after a hospital stay and she was welcomed with open arms. She needs a lot of care and her every need is met or exceeded. Sarah, Jigme, Temi, Vivian, Tenzin and Amy, among many others are warm, kind and generous and provide detailed person dare down to musical preferences, manicures and specialized personal care. I was hesitant to leave her there as I am sure everyone is and she was warmly embraced and cared for from day one.

Lisa Salz, family member

My mom has been at Queens Estate for only a few weeks, she is waiting for a spot at a LTC. I wish she could stay where she is! The room is wonderful, the food is great, and the staff are lovely! She adores the staff, and they adore her! She's finally happy!!!! The highlight of her day is seeing Debra, she loves all activities, and looks forward everyday to be a part of the afternoon programs.

Aileen Philip, family member

My father is at Queens Estate due to Alzheimer's. I just want to say thank you to Sarah for all the support you have given me. I couldn't have done this without you. Anytime I phone you answer with a smile in your voice and calming words. I know my father is well looked after because of you.

Ed Gulbinas, family member

My mother was at Queens Estate for nearly two years (she was one of the first to move in after their opening). Staff were fabulous/angels. Adam, Tenzin and Vivian were particularly helpful though there were many others that should be recognized (I don't recall all of their names). Residents who had moved in from other retirement homes said that Queens Estate was an improvement for them. We used a consultant during our search for a home. The staff try really hard to come up with interesting activities to get the residents involved even during lockdown. You can see photos of this on the FB page. The blended model of support that respects the needs of residents is very helpful.

Mario Nunes, family member

Queens Estate Retirement Residence Is taking great care of my dad. Very friendly PSWs and nurses. Staff are always willing to accommodate needs. A big thank you.

Stephen Smith, family member

Our father was a resident for 2 months while waiting for a placement in Long Term Care. Even though it was understood that Dad was only there temporarily, the staff went out of their way to ensure he was well supported, had a detailed care plan in place, and had his daily needs met. The staff are amazingly helpful, responsive to our questions and queries, and really patient with Dad. They are amazing! The building is also very pleasant - freshly renovated and furnished - with attention to details tied to the well-being of residents. When Dad left, the staff all gathered to say goodbye and wish him well. Couldn’t have asked for a better experience.

Colleen Duncan, family member

Entirely satisfied and thrilled with how my Mom is being cared for. Great food, attentive and friendly staff. Just what we were looking for.

Ida, family member

Staff at Queens Estate [is] kind and caring. They go above and beyond.

Gayle, family member

My husband was there [temporarily and] he got great care at Queens Estate. [I'm thankful to] staff there for excellent care my husband received.

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