One of the trademarks of this and other Verve communities is the careful attention staff is able to give to residents. "Helpful," "courteous," "patient" and "informative are just a few of the adjectives that seniors and family members use to describe care staff, nursing staff and the doctor here. Choice and selection also abound, when it comes to the dining menu and the activities available at the Richmond. If the variety of choices is just right, there's also abundant quality found in those selections, especially the meals.
Belleville and Quinte Region seniors will find superior retirement care right in their home town, found in the Richmond. The Richmond is an elegant oasis of calm and care, nestled right on North Front Street, in downtown Belleville.
One of the things this community is very good at is helping community members transition from their traditional home to life in the community. Personalization is one key. Community members bring whatever personal belongings they want to bring here, to decorate their suite. But what makes the change a blessing is the response of staff. All of your questions are answered in a forthright, helpful manner, and everyone finds a way to help you feel at home here.
The Richmond is fabulous! The food is very good and the staff who served us were extremely kind, friendly and helpful ... There's no reason to be bored at The Richmond ... Any questions we had, no matter how silly, were answered fully and with respect. The welcoming our father received was phenomenal.—Anne, family member
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