Reviews of The Richmond Retirement Residence - Verve Senior Living

Gain exclusive insight into life at The Richmond Retirement Residence - Verve Senior Living. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

One of the trademarks of this and other Verve Senior Living communities is the careful attention staff is able to give to residents. "Helpful," "courteous," "patient" and "informative are just a few of the adjectives that seniors and family members use to describe care staff, nursing staff and the doctor here. Choice and selection also abound, when it comes to the dining menu and the activities available at the Richmond. If the variety of choices is just right, there's also abundant quality found in those selections, especially the meals.

Belleville and Quinte Region seniors will find superior retirement care right in their home town, found in the Richmond. The Richmond is an elegant oasis of calm and care, nestled right on North Front Street, in downtown Belleville.

One of the things this community is very good at is helping community members transition from their traditional home to life in the community. Personalization is one key. Community members bring whatever personal belongings they want to bring here, to decorate their suite. But what makes the change a blessing is the response of staff. All of your questions are answered in a forthright, helpful manner, and everyone finds a way to help you feel at home here.

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at The Richmond Retirement Residence - Verve Senior Living. Get the behind-the-scenes information from those with direct experience.

Suzanne Browning, daughter of resident Watch our interview with Suzanne Browning to learn about the unique experience offered by The Richmond Retirement Residence.	all_videos

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Suzanne Browning, family member

The staff are extremely friendly, and they really care about the residents here. You just get a very warm, comfortable feeling that, you know that they treat the residents here like their own family members. That means a lot to myself as being a caregiver for my parents. It makes me feel very comfortable in the fact of knowing that they're here. They have 24 hours nursing care, seven days a week.

My mother-in-law loves the food... She's [also] just having a ball, enjoying everything that's available for her.

My father is a very different type of person. He's very introverted. So he has his meals delivered by tray service in his room... he is enjoying the fact that he knows he's being well looked after.

[Suzanne's mother, father, and mother-in-law are all here]

Debbie Whiting, family member

The Richmond has been very good to my mom.

Anne, family member

The Richmond is fabulous! The food is very good and the staff who served us were extremely kind, friendly and helpful ... There's no reason to be bored at The Richmond ... Any questions we had, no matter how silly, were answered fully and with respect. The welcoming our father received was phenomenal.