Belleville, Ontario

Retirement community

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Reviews of The Richmond Retirement Residence - Verve Senior Living

Gain exclusive insight into life at The Richmond Retirement Residence - Verve Senior Living. Comfort Life’s exclusive reviews and videos give you insider information from residents and their families.

Our perspective

One of the trademarks of this and other Verve Senior Living communities is the careful attention staff give residents. "Helpful," "courteous," "patient" and "informative" are just a few of the adjectives that seniors and family members use to describe care staff, nursing staff and the doctor here.

The Richmond truly brings superior retirement care home to Belleville and Quinte Region seniors. It's an elegant oasis of calm and care right on North Front Street downtown. One of the things this community is very good at is helping community members transition from their traditional home to life in the community. Personalization is the key. Community members bring whatever personal belongings they want, to decorate their suite. But what makes the change a blessing is the response of staff. All of your questions are answered in a forthright, helpful manner, and everyone finds a way to help you feel at home here.

Choice and selection also abound, when it comes to the dining menu and the activities available here. If the variety of food choices is just right, there's also abundant quality found in those selections, especially the entrees. The schedule of weekly activities gives seniors fun things to look forward to doing together every day.

Video interviews

We interviewed families and/or residents via video conference, asking them probing questions about life at The Richmond Retirement Residence - Verve Senior Living. Get the behind-the-scenes information from those with direct experience.

Suzanne Browning, daughter of resident

Watch our interview with Suzanne Browning to learn about the unique experience offered by The Richmond Retirement Residence.


More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

J&M, family member

We moved our Mother here in June. I find the staff here very friendly. The residence itself is clean, tidy and well kept. They have been very supportive during the transititon. I have seen the food and she quite likes all the dinners, the other residents and is very content which gives us peace of mind. Its wonderful.

Kevin Lumley, family member

My father has been here a little over a year, and I truly believe choosing to move into a retirement residence was the best decision he has made. Choosing the Richmond as his home I believe was the reason for this. The family-like environment between not only the residents but the staff also is amazing. You can honestly see that they all truly care about each others' well being like one big family.

T. G., senior

I went to visit some friends at Richmond retirement residence home. I was so pleased to see how beautiful and warm welcoming I felt when I went to a visit. They have done such an amazing job and the dining room is beautiful. They have another room off the dining area. Residents can sit and enjoy one another's company and get their drinks from the machines. Great job staff, for all the terrific jobs you do each day. The residents are so lucky to live in a beautiful home.

Clarissa F, family member

The Richmond retirement home is a beautiful home for your grandparents to live. The staff does such an amazing job with all the residents... Kim always goes above and beyond. They always have fun events planned for residents holiday parties, Hawaiian party, and much more. They have game nights for the residents planned for them to enjoy with all their friends. The laughter you here when you are visiting is such an amazing time to see. Residents always have the best time here. They have the most beautiful room layouts and sittings rooms. They have a beautiful dining rooms. The warm, welcoming from the staff and residents when you enter the home is always inviting and full of smiles.

Allen Edmonds, senior

The Richmond has been part of Belleville for many years. It is well worth a visit if you haven't been there recently. I visited recently to visit a friend and can say the residents are happy, food is fantastic, building is clean, and the staff are so friendly. I would recommend The Richmond to anyone looking for a Retirement Home.

Suzanne Browning, family member

The staff are extremely friendly, and they really care about the residents here. You just get a very warm, comfortable feeling that, you know that they treat the residents here like their own family members. That means a lot to myself as being a caregiver for my parents. It makes me feel very comfortable in the fact of knowing that they're here. They have 24 hours nursing care, seven days a week.

My mother-in-law loves the food... She's [also] just having a ball, enjoying everything that's available for her.

My father is a very different type of person. He's very introverted. So he has his meals delivered by tray service in his room... he is enjoying the fact that he knows he's being well looked after.

[Suzanne's mother, father, and mother-in-law are all here]

Debbie Whiting, family member

The Richmond has been very good to my mom.

Anne, family member

The Richmond is fabulous! The food is very good and the staff who served us were extremely kind, friendly and helpful ... There's no reason to be bored at The Richmond ... Any questions we had, no matter how silly, were answered fully and with respect. The welcoming our father received was phenomenal.

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