Lifestyle options:
Independent Living, Assisted Living
Guest stays available, Respite care available, Private home-care allowed
Cost (from):
$2,815
Suites:
82 suites (Studio, 1-bed)
Our Perspective
How we see The Richmond Retirement Residence - Verve Senior Living
One of the trademarks of this and other Verve Senior Living communities is the careful attention staff is able to give to residents. "Helpful," "courteous," "patient" and "informative are just a few of the adjectives that seniors and family members use to describe care staff, nursing staff and the doctor here. Choice and selection also abound, when it comes to the dining menu and the activities available at the Richmond. If the variety of choices is just right, there's also abundant quality found in those selections, especially the meals.
Belleville and Quinte Region seniors will find superior retirement care right in their home town, found in the Richmond. The Richmond is an elegant oasis of calm and care, nestled right on North Front Street, in downtown Belleville.
One of the things this community is very good at is helping community members transition from their traditional home to life in the community. Personalization is one key. Community members bring whatever personal belongings they want to bring here, to decorate their suite. But what makes the change a blessing is the response of staff. All of your questions are answered in a forthright, helpful manner, and everyone finds a way to help you feel at home here.
Community’s Perspective
How The Richmond Retirement Residence - Verve Senior Living sees itself
Who are you as a community?
Belleville is Ontario’s best kept secret, with the Quinte region being identified as one of the best areas in Canada in which to live. Only an hour and half east of Toronto and 40 minutes west of Kingston, The Richmond’s central location in Belleville makes it easily accessible to all amenities; banks, stores, and restaurants, and is on a bus route for our residents’ convenience. You will experience a feeling of warmth and friendliness the moment you step through the doors. Enjoy dinner with friends in our newly renovated dining room. Join in for a group outing, fitness class or learn a new hobby. Or, if you prefer to find a quiet spot to read or people watch, you can do that to. Retire at the end of a full day into your well-appointed, comfortable suite and rest up for the next day!
- Opened in: 0
- Ownership: Private. A member of Verve Senior Living
What do you do differently or uniquely well?
The Richmond offers boutique style retirement living in the heart of Belleville. Centrally located close to shopping and outside amenities, The Richmond has been part of the community for almost 40 years. The legacy of care is well known in the community and showcased through the legacy of our staff with the average tenure for our team members being more than ten years. Inside, The Richmond has a number of common areas to socialize and enjoy with your neighbours.
What supports do you offer residents as they adjust to life there?
Prior to admission, each resident meets with our wellness team to review their personal needs. Our dining service and recreation team meet with all new residents within the first two days of move in to ensure they are made to feel welcome. We also have a resident ambassador program where we partner new residents up with our ambassador for a welcome to the home, tour, and overview of life at The Richmond, from a resident's perspective.
What might residents find surprising about your community?
The Richmond has been a fixture in the community for many years, but when you walk in it is modern and well appointed. There is a strong sense of family when you are here.
What five facts about your community should people know?
1) The Richmond has the highest number of common areas locally.
2) The Suites are bright and have modern finishes.
3) We provide a wide range of care services ranging from medication assistance to portering, toileting, mobility assistance and everything in between. We are always happy to help develop a care plan that supports you personally.
4) Our food is the best locally.
5) The Richmond team has a legacy unparalleled in the industry
Insider Perspectives
Interview videos
What people with insider's knowledge of The Richmond Retirement Residence - Verve Senior Living shared with Comfort Life.
Watch our interview with Suzanne Browning to learn about the unique experience offered by The Richmond Retirement Residence.
Reviews of The Richmond Retirement Residence - Verve Senior Living
What residents and their loved ones say about The Richmond Retirement Residence - Verve Senior Living in reviews.
Suzanne Browning, family member
"The staff are extremely friendly, and they really care about the residents here. You just get a very warm, comfortable feeling that, you know that they treat the residents here like their own family members. That means a lot to myself as being a caregiver for my parents. It makes me feel very comfortable in the fact of knowing that they're here. They have 24 hours nursing care, seven days a week. My mother-in-law loves the food... She's [also] just having a ball, enjoying everything that's a..."Debbie Whiting, family member
"The Richmond has been very good to my mom."Anne, family member
"The Richmond is fabulous! The food is very good and the staff who served us were extremely kind, friendly and helpful ... There's no reason to be bored at The Richmond ... Any questions we had, no matter how silly, were answered fully and with respect. The welcoming our father received was phenomenal. "Lifestyle
Lifestyle options
Independent Living (definition)
Cost from $2,815
Includes
- Designated dining area
- Meals (3x/day)
- Daily tidy (Extra fee)
- Housekeeping (1x/week)
- Medication administration (Extra fee)
Assistance with
- Bathing (Extra fee)
Assisted Living (definition)
Cost from $2,815
Includes
- Designated dining area
- Cancer care (Extra fee)
- Diabetes (Extra fee)
- Dialysis (Extra fee)
- Huntington's Disease (Extra fee)
- Multiple Sclerosis (Extra fee)
- Stroke care (Extra fee)
- Meals (3x/day)
- Daily tidy (Extra fee)
- Housekeeping (1x/week)
- Incontinence care (Extra fee)
- Medication administration (Extra fee)
- Resident Reminders (Extra fee)
Assistance with
- Bathing (Extra fee)
- Dressing (Extra fee)
- Feeding (Extra fee)
- Transfers (Extra fee)
Suites
- Type: Studio
- Ownership: Rent
- Cost: $2,815
- Size: 275sq/ft
- Companion fee: +$775
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Personal phone number in room (additional Fee)
- Contact:
- Type: 1-bed
- Ownership: Rent
- Cost: $4,842
- Size: 510sq/ft
- Companion fee: +$775
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Personal phone number in room (additional Fee)
- Contact:
Dining
Chef prepared, world inspired. We believe food is more than sustenance. Good food should be enjoyed with friends, made with fresh local ingredients, prepared from scratch by an experienced culinary team, and served by our friendly and courteous dining staff who know your personal tastes.
Meal service : Bar, Bistro: (24 hours), Bistro: (daytime), Buffet, Pub, Room Service (extra fee), Table service, Tray service in suite (extra fee)
Seating type : Open seating
Special diets : Celiac Diet, Diabetic, Ethnic, Kosher style, Lactose free, Low sodium, Vegetarian
Amenities & Services
Residence Amenities & Services
Arts and crafts
Billiards
Chapel
Computers
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Hairdresser
Laundry machines
Library
Mail box
Mail delivery to suite
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
On-site General Store
Onsite foot care
Out patient programs
Parking (outdoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Private bus for outings, regular trips
Religious Services & Holiday Celebrations
Spa Services
Spa tub or shower room
Spa/Beauty Salon
Storage lockers
Wellness Center
Wheelchair Accessible
Programs & Activities
Arts and Crafts
Assisted Walks/Trails
Billiards/Pool Tables
Bingo
Bocce Ball
Brain Fitness
Card Games
Continued education
Day Trips
Entertainment
Excursions
Exercise Program
Gardening
Movie Nights
Parties
Religious & Holiday Services
Resident social / activity club
Sewing
Theatre
Volunteering
Staff & Care
General Manager's Message
Susanne Lachapelle
Susanne Lachapelle has been in the retirement field for over thirteen years. She began her career in the Ottawa Valley in a dual role overseeing Sales & Marketing, and Recreation. Within one year of entering the field, she was promoted to General Manager. In this role, she has managed several homes ranging in size from 45 suites to over 225. She is accomplished in the industry with multiple awards and recognition for her team’s strength and accomplishments.
Her peers describe her as energetic, enthusiastic, and driven by the pursuit of excellence in customer experience and employee engagement. Her love for people resonates through her work, and she is passionate about helping her residents and team members have an extraordinary experiences every single day.
Staff
| Medical and other support staff | |
|---|---|
| Registered Nurses | |
| Registered Practical Nurses | |
| Personal Support Workers | |
| Guest Attendant | |
| Doctor | on call |
| Geriatric Pharmacist | visiting 1x/week |
| Mobility Specialist | on call |
| Foot care specialist | on call |
| Dentist | on call |
| Physiotherapist | on call |
| Chiropodist | on call |
Number of care staff:
- Daytime: 2
- Weekends: 2
- Nights: 2
Care services
Care options available:
- Guest stays available
- Respite care available (cost from $125)
- Private home-care allowed
Health Services:
- Catheter care(with government assisted)
- Cognitively impaired residents(with special assistance)
- Feeding tube assistance(with government assisted)
- Medication charted by exception(with special assistance)
- Ostomy care(with government assisted)
- Oxygen assistance(with special assistance)
- Physically challenged residents(with special assistance)
- Vitals monitoring(with special assistance)
Move-in requirements
Chest x-ray is used instead of TB testing. Not provided for anyone over 65.
• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required
COVID-19 Information
Accreditation & Associations
Neighbourhood
Neighbourhood
The Richmond Retirement is located at 175 North Front Street, Belleville, Ontario, K8P 4Y8.
Compare The Richmond Retirement Residence - Verve Senior Living with nearby communities
| Compare with | Lifestyle options | Location |
|---|---|---|
| Livita Bridge Street Retirement Residence | Independent Living, Assisted Living | Belleville, Ontario |
| Arabella Retirement Living | Independent Living, Assisted Living | Belleville, Ontario |
| Crown Ridge Retirement Residence | Independent Living, Assisted Living | Trenton, Ontario |
| Golden Pond Retirement Residence | Independent Living, Assisted Living | Codrington, Ontario |
| Brighton Retirement Living by Esprit Lifestyle Communities | Independent Living, Assisted Living | Brighton, Ontario |
Next: Reviews
THE COMFORT LIFE REPORT: The Richmond Retirement Residence - Verve Senior Living
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