Palermo Village - Verve Senior Living logo

THE COMFORT LIFE REPORT:Palermo Village - Verve Senior Living 

3136 Dundas Street West, Oakville, Ontario, L6M 0S5
 (view map) | 25 reviews 
Lifestyle options:
Cost (from):
116 suites (Studio, 1-bed, 1-bed + den, 2-bed)
116 residents

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Our Perspective

How we see Palermo Village - Verve Senior Living

The phrase "reasonable cost" might be heard rarely when it comes to living anywhere in the city of Oakville—but the value you receive in senior care at Palermo Village means the phrase applies! Then again, truly compassionate treatment and a . The Village is widely praised for the way staff treats residents. "Friendly" and "helpful" are terms used as a matter of course by family members, when describing the staff here. There's nothing better than hearing that your senior loved one loves where they live.

Modern interiors and in-house features are great to have in a retirement home, of course. But what you're really looking for is the feeling of welcome, caring people around you and a hundred other little things that make your new place into a real home. That's what seniors in community at Palermo Village cite as the big difference between this and some other places in the area. A welcoming, comforting, loving atmosphere is not something you can view in a brochure or on a website—it simply needs to be experienced.

The comforting atmosphere is added to by the setting, the building itself. There's a theme of brightness and vivacity in the layout. That translates into an easy transition for many of the people who choose Palermo—and into confidence by family members, knowing that their loved one has found a great new home they'll soon love.

Community’s Perspective

How Palermo Village - Verve Senior Living sees itself

Who are you as a community?

More than an elegant residence, Palermo Village is a community designed to provide you with every convenience and service you need to live in comfort and security. From chef-prepared meals and housekeeping to laundry and personal care, Palermo Village makes being at home a true luxury. Choose your day to include an early morning workout or if you would prefer a leisurely breakfast with a friend, or both! Palermo Village offers something for everyone from art to music to fitness to quiet reading. Do as little or as much as you would like and then retreat to your comfortably appointed suite with fabulous view.

  • Opened in: 2015
  • Ownership: Private. A member of Verve Senior Living
  • Languages Spoken: English

What do you do differently or uniquely well?

What sets Palermo Retirement Community apart from others is its innovative approach to care and community building. Unlike other retirement homes that can feel isolated or institutionalized, Palermo Retirement Community is built around the concept of creating a supportive, inclusive, and active community that enhances the quality of life for its residents.

What supports do you offer residents as they adjust to life there?

We offer one on one tours with our life enrichment team that will tour and get to know the new resident and sit with other residents who have simlar interests. We also offer a resident council who's responsible to make new residence feel welcomed and cared for.

How are residents supported if their needs change?

Palermo Village - Verve Senior Living has not responded to this question yet.

Under what conditions would you advise someone against choosing your community?

Palermo Village - Verve Senior Living has not responded to this question yet.

What might residents find surprising about your community?

In addition to individualized care, Palermo Retirement Community places a strong emphasis on social engagement and activity. They offer a wide range of recreational and social activities designed to promote physical, mental, and emotional well-being. From fitness classes and educational seminars to social events and cultural outings, there is always something happening at Palermo Retirement Community.

How will your community change in the next five years?

Palermo Village - Verve Senior Living has not responded to this question yet.

What five facts about your community should people know?

1)Feel at home in our warm and welcoming atmosphere, supported by a caring staff committed to meeting your every need.

2)Thrive with personalized care, including assistance with daily activities, medication management, and medical support.

3)Embrace social engagement at Palermo Retirement Community, offering fitness classes, educational seminars, social events, and cultural outings.

4)Experience a supportive, inclusive, and active community that enhances your quality of life.

5) Enjoy exclusive amenities such as a private family dining room, a walk-out lower level leading to a patio, and an incredible trail adjacent to a ravine.

Insider Perspectives

Interview videos

What people with insider's knowledge of Palermo Village - Verve Senior Living shared with Comfort Life.

Watch our interview with Patty Harris to learn about the unique experience offered by Palermo Village.

Reviews of Palermo Village - Verve Senior Living

What residents and their loved ones say about Palermo Village - Verve Senior Living in reviews.

R. A., senior

"I recently had the wonderful opportunity to visit Palermo to explore its luxurious amenities and services that have been highly recommended. Palermo Village Retirement Residence offers state-of-the-art services for its residents and staff and has a sense of community among everyone who is a part of this retirement community. The residents are genuinely well taken care of and I can see that they are comfortable and happy to be living in such a high quality of life. The dining area is impeccabl..."

Lesley Dakins, senior

"I went for 2 weeks respite. They were amazing! Everyone was so welcoming and by the first day everyone new my name! The meals were delicious. If you didn't want what was on the menu they brought you what you wanted. The rooms were clean and fresh! I can not say enough good things about Palermo. I highly recommend this retirement home. "

George Fisher, senior

"Palermo Retirement Community is a five-star haven where residents are cherished, and a sense of community thrives. With excellent facilities, dedicated staff, and a serene atmosphere, it offers a warm and welcoming environment. I recently visited with my son and was blown away by the love and care shown towards the elders — I highly recommend it for its exemplary compassion and empathy! Palermo Retirement Community excels in its maintenance and design. The culinary offerings are also except..."

Read all reviews


Lifestyle options

Independent Living (definition)
Cost from $3,920


  • Designated dining area
  • Meals (3x/day)
  • Daily tidy (Extra fee)
  • Housekeeping (1x/week)
  • Medication administration (Extra fee)

Assistance with

  • Bathing (Extra fee)

Assisted Living (definition)
Cost from $3,920


  • Meals (3x/day)
  • Daily tidy (Extra fee)
  • Housekeeping (1x/week)
  • Incontinence care (Extra fee)
  • Medication administration (Extra fee)
  • Resident Reminders (Extra fee)

Assistance with

  • Bathing (Extra fee)
  • Dressing (Extra fee)
  • Feeding (Extra fee)
  • Transfers (Extra fee)


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 415 $3,920 (Rent) +$820 per month
  • Call Bell System
  • Kitchenette
  • Mini-fridge
1-bed 630 $4,702 (Rent) +$820 per month
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Patio/Balcony
1-bed + den 640 $5,038 (Rent) +$820 per month
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Patio/Balcony
2-bed 907 $6,155 (Rent) +$820 per month
  • Call Bell System
  • Kitchenette
  • Mini-fridge
  • Patio/Balcony
  • Type: Studio
  • Ownership: Rent
  • Cost: $3,920
  • Size: 415sq/ft
  • Companion fee: +$820
  • Details:
    • Call Bell System
    • Kitchenette
    • Mini-fridge
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $4,702
  • Size: 630sq/ft
  • Companion fee: +$820
  • Details:
    • Call Bell System
    • Kitchenette
    • Mini-fridge
    • Patio/Balcony
  • Contact: email

  • Type: 1-bed + den
  • Ownership: Rent
  • Cost: $5,038
  • Size: 640sq/ft
  • Companion fee: +$820
  • Details:
    • Call Bell System
    • Kitchenette
    • Mini-fridge
    • Patio/Balcony
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $6,155
  • Size: 907sq/ft
  • Companion fee: +$820
  • Details:
    • Call Bell System
    • Kitchenette
    • Mini-fridge
    • Patio/Balcony
  • Contact: email


"Chef prepared, world inspired. We believe food is more than sustenance. Good food should be enjoyed with friends, made with fresh local ingredients, prepared from scratch by an experienced culinary team, and served by our friendly and courteous dining staff who know your personal tastes."

Meal service : Bar, Bistro: (24 hours), Bistro: (daytime), Buffet, Pub, Room Service (extra fee), Table service, Tray service in suite (extra fee)

Seating type : Open seating

Special diets : Celiac Diet, Diabetic, Ethnic, Gluten Free, Kosher style, Lactose free, Low sodium, Vegetarian

Amenities & Services

Residence Amenities & Services

Arts and crafts
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Gift Shop
Hot Tub
Laundry machines
Mail box
Mail delivery to suite
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
On-site General Store
Onsite foot care
Out patient programs
Parking (outdoor)
Party room
Pet friendly
Private bus for outings, regular trips
Private dining room for family/friends
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa Services
Spa tub or shower room
Spa/Beauty Salon
Storage lockers
Walking Path
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Bible Classes
Billiards/Pool Tables
Brain Fitness
Card Games
Continued education
Day Trips
Exercise Program
Movie Nights
Religious & Holiday Services
Resident social / activity club

Staff & Care

General Manager's Message
Sandra DeRozario

Dear Residents and Families,

As the General Manager of our retirement home, I am proud to say that our home is a place where you can feel comfortable and cared for. We understand that choosing the right retirement home can be a difficult decision, but we strive to make it an easy one by providing exceptional care and service.

Our home offers a warm and welcoming atmosphere that is designed to make you feel at home. We have a dedicated staff of caring professionals who are committed to ensuring that your needs are met, and that you feel supported in every aspect of your daily life.

We offer a wide range of amenities and services to ensure that our residents are comfortable and happy. Our spacious rooms and common areas are always clean and well-maintained, and we offer a variety of recreational and social activities to keep our residents engaged and active.

Our team of healthcare professionals provides top-notch medical care to our residents, including medication management, rehabilitation, and therapy services. We understand the importance of maintaining a healthy lifestyle, and we work closely with our residents to ensure that they are getting the care they need to maintain their health and wellbeing.

At our retirement home, we are committed to creating an environment where our residents feel safe, supported, and valued. We welcome you to come visit us and see for yourself why our home is such a special place.


Medical and other support staff
Registered Nurses
Registered Practical Nurses
Personal Support Workers
Guest Attendant
Doctorvisiting 2x/week
Geriatric Pharmacistvisiting 1x/week
Foot care specialistvisiting 1x/week
Physiotherapistvisiting 2x/week

Number of care staff:

  • Daytime: 2
  • Weekends: 3
  • Nights: 1

Care services

Health Services:

  • Catheter care(with government assisted)
  • Cognitively impaired residents(with special assistance)
  • Feeding tube assistance(with government assisted)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with government assisted)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

Chest x-ray is used instead of TB testing. Not provided for anyone over 65.

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

Currently accepting move-ins. Request suite details.


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Accreditation & Associations

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Palermo Village is located at 3136 Dundas Street West, Oakville, Ontario, L6M 0S5.

What's nearby:

Palermo Medical Bulding

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Phone number:
(905) 582-0395

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