Promenade Seniors' Suites & Retirement Residence logo

THE COMFORT LIFE REPORT:Promenade Seniors' Suites & Retirement Residence 

110 & 150 Rossignol Drive, Orleans, Ontario, K4A 0N2
 (view map) | 5 reviews 
Lifestyle options:
Apartments, Independent Living, Assisted Living, Dementia & Memory Care
Guest stays available, Respite care available, Convalescent care, Private home-care allowed, Adult day programs onsite, Palliative care available
Cost (from):
$3,668
Suites:
270 suites (Studio, 1-bed + den, 2-bed, 1-bed)

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Our Perspective

How we see Promenade Seniors' Suites & Retirement Residence

There are many exceptional aspects of this retirement community, including the care offered, the cleanliness and newness of the residence and its suites, and staff's attentive care. Its unique location along the Ottawa River in the quiet suburb of Orleans makes the Promenade an exceptional offering for families searching for Ottawa seniors' care. For example, the serenity of the wooded courtyard, facing the river, adds an extra dimension of excellence to this community.

Situated in Chatelaine Village, close to the Ottawa River, you'll find an oasis of care called Promenade Seniors' Suites & Retirement Residence. Like other Ottawa Region retirement communities by Alavida, the Promenade offers a superb senior care environment that includes exceptional memory care facilities and programs. Outside, you're steps away from the tranquil beauty of the Ottawa River greenspace, while inside there is a cozy, comfortable seniors' living space, and your own elegantly appointed private suite.

Suites feature contemporary, accessibility-friendly features like walk-in shower and slip-free flooring. Residents and family comment on the kind, compassionate staff, and the relief given by the staff's deep understanding of the needs of their aging loved one. The home-made dining has many residents raving about its charm and deliciousness.

Community’s Perspective

How Promenade Seniors' Suites & Retirement Residence sees itself

Who are you as a community?

Our community presents a vibrant, social lifestyle where residents, their loved ones, and members of the community feel welcomed, empowered, and comfortable to express their personalities. Our resident-led clubs and groups, resident ambassadors and testimonials can attest to this! We focus on enhancing lives at all stages - from independent living to assisted living to memory care. We want to make our residents feel like they are at a vacation resort every day of their lives! Visit www.alavidalifestyles.com/alavida-insiders to read about our community, or check out our Facebook page at @alavidalifestyles to get a glimpse of the action!

  • Opened in: 2011
  • Ownership: Private. A member of Alavida
  • Languages Spoken: English, French

What do you do differently or uniquely well?

Our community presents a vibrant, social lifestyle
where residents, their loved ones, and members
of the community feel welcomed, empowered, and
comfortable to express their personalities. Our resident-led clubs and groups, resident ambassadors and testimonials can attest to this! We focus on enhancing lives at all stages - from independent living to assisted living to memory care. We want to make our residents feel like they are at a vacation resort
every day of their lives! Visit www.alavidalifestyles.com/alavida-insiders to read about our community, or check out our Facebook page at @alavidalifestyles to get a glimpse of the action!

What supports do you offer residents as they adjust to life there?

Fostering a sense of belonging for residents within the Promenade community entails embracing and enriching their unique interests, hobbies, and activities while catering to their diverse culinary preferences. Newcomers are greeted by a committee that includes a Resident Ambassador and a General Manager, as well as activity, care and dietary leads. The onboarding program ensures that new residents get to know their new community quickly and that the information is tailored to deliver the utmost comfort and joy.

What might residents find surprising about your community?

Alavida Lifestyles offers a unique community spirit across all its homes, including welcoming smiles, personalized approaches, and a culture that constantly celebrates. At the same time, you can always find a quiet corner and a sense of peacefulness that is much appreciated by all. Other surprising facts include how flexible we are regarding short-term and respite stays. We understand that family is essential and will go above and beyond when accommodating requests and keeping you updated. Promenade is a gem when accessing outdoor walking paths or taking some sun on the exterior patio! Plus, there is always something fun, from pop-up omelet stations for breakfast to strawberry socials in the afternoon and Casino at night!

What five facts about your community should people know?

1- Promenade sets an innovative senior living standard, enabling residents to personalize their journey with preferred bilingual services and experiences, including short-term stays. We value resident feedback with monthly meet-ups and emails to residents and their families.
2- Our Seniors' Suites are designed for Independent Living where residents can cook and do their laundry. Our Retirement Residence provides more care, such as light-to-whole assisted living, enhanced care, memory care, and palliative care.
3- Experience chef-prepared meals in an atmosphere modelled after a 5-star restaurant.
4- Discover amenities such as a saltwater pool, libraries, hair salon, gym, and patio.
5- Pet-friendly with access to inspiring walking paths.

Insider Perspectives

Reviews of Promenade Seniors' Suites & Retirement Residence

What residents and their loved ones say about Promenade Seniors' Suites & Retirement Residence in reviews.

Gilles Morier, resident

"Our parents [have been] at the Promenade Retirement Residence since early 2016. Our experience was really good throughout their whole stay - their suite was comfortable, the team has always been supportive and caring, and the ambiance friendly and sociable. The whole team, including the kitchen and serving, maintenance, housekeeping and concierge, management and reception, and social activities teams were always pleasant with us and willing to lend a hand when needed. As our parents’ needs in..."

Francoise Seguin, resident

"I've been living at the Promenade Senior Residence for about three and a half years now. It all started in June/ 2017... My daughter had to look for a Residence for me to live in, so since I was an old nurse I had started to work in a Residence where my Aunt was and loved. They made me the Activity Coordinator and I loved being there and talking about how good it was. So Cathy found one with the same benefits as I had bragged about…! Just to show you just how they are I fell in my room last we..."

Peggy, resident

" The staff are excellent. The activity manager... organizes every kind of activity you could ever want ... We go to active fitness twice a week [and] physio twice a week.... we're busy!<"

Read all reviews

Lifestyle

Lifestyle options

Apartments (definition)
Cost from $3,668

Promenade's new Seniors' Suites (apartments) range from studios, one-bedroom, one-bedroom + den to large two-bedroom suites. Many suites are sparkling new, and each unit varies for different needs and preferences - there is something for everyone! Experience comfortable balconies and views of nature, combined with a social, carefree, vibrant lifestyle focused on health and wellness.

Includes

  • Designated dining area
  • Use of community amenities
  • Use of community services/programs
  • Use of dining services
  • Meals (3x/day)
  • Housekeeping (1x/week)

Independent Living (definition)
Cost from $3,819

If a beautiful, top-quality building with a social, carefree, vibrant lifestyle sounds best, we welcome you to experience Seniors' Suites at Promenade by Alavida Lifestyles. All residents will be free to access the buildings and participate in activities and groups at their leisure. Residents will be encouraged to share their feedback and actively participate in building a new and thriving community. We offer a range of services to suit your lifestyle, from incredible fine dining to fun and exciting recreational and social activities to housekeeping and en-suite laundry; all the comfort, security, quality, beauty and enjoyment you expect out of your home and without all the bills, home repairs or shovelling of snow!

Includes

  • Designated dining area
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Medication administration

Assisted Living (definition)
Cost from $6,040

If you or a loved one require assistance, Promenades' Retirement Residences will give you peace of mind. We offer a complete package of services, including enhanced care (with palliative and 2-person transfer), cognitive care, a dementia program and 24-hour access to expert healthcare professionals. Alavida Lifestyles' care staff is trained in the Gentle Persuasion Approach. Top-notch security and fire suppression systems and easy-to-use emergency pendants that operate anywhere in our building ensure excellent safety levels. Housekeeping and laundry service, daily meals, transportation, social programs, in-house doctors, and all the amenities further help position Promenade as a premier retirement community.

Includes

  • Designated dining area
  • Cancer care
  • Diabetes
  • Dialysis
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke care
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding (Extra fee)
  • Transfers

Dementia & Memory Care (definition)
Cost from $6,371

Learning that a loved one has been diagnosed with Dementia or Alzheimer’s Disease can be a life-changing event and may feel overwhelming; this is why Promenade has focused on ensuring we have exceptional Memory Care. We know the importance of ensuring your loved one remains engaged in life and the community, and our Healthy Minds Program empowers all of our residents to live their lives as they always have. You can have further peace of mind knowing that all our care staff have been trained using the Gentle Persuasion Approach.

Includes

  • Designated dining area
  • Designated floor
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (1x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Feeding (Extra fee)
  • Transfers

Suites

Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 325 $3,688 (Rent) +$769 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Insuite washer/dryer
  • Kitchen
  • Patio/Balcony
  • Personal phone number in room (included)
  • Stove
1-bed + den 563 - 606 $4,937 (Rent) +$769 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Insuite washer/dryer
  • Kitchen
  • Patio/Balcony
  • Personal phone number in room (included)
  • Stove
2-bed 690 - 885 $5,464 (Rent) +$769 per month
  • Cable TV in room (included)
  • Call Bell System
  • Dishwasher
  • Full size fridge
  • Insuite washer/dryer
  • Kitchen
  • Patio/Balcony
  • Personal phone number in room (included)
  • Stove
Studio 320 - 450 $3,819 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
1-bed 480 - 670 $5,055 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
2-bed 950 - 985 $7,991 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
Studio 320 - 450 $6,040 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
1-bed 480 - 610 $5,055 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
Studio 320 - 510 $6,371 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
1-bed 575 - 610 $8,289 (Rent) +$824 per month
  • Cable TV in room (included)
  • Call Bell System
  • Full size fridge
  • Kitchenette
  • Personal phone number in room (included)
  • Type: Studio
  • Ownership: Rent
  • Cost: $3,688
  • Size: 325sq/ft
  • Companion fee: +$769
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Insuite washer/dryer
    • Kitchen
    • Patio/Balcony
    • Personal phone number in room (included)
    • Stove
  • Contact: email

  • Type: 1-bed + den
  • Ownership: Rent
  • Cost: $4,937
  • Size: 563sq/ft
  • Companion fee: +$769
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Insuite washer/dryer
    • Kitchen
    • Patio/Balcony
    • Personal phone number in room (included)
    • Stove
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $5,464
  • Size: 690sq/ft
  • Companion fee: +$769
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Dishwasher
    • Full size fridge
    • Insuite washer/dryer
    • Kitchen
    • Patio/Balcony
    • Personal phone number in room (included)
    • Stove
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $3,819
  • Size: 320sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $5,055
  • Size: 480sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $7,991
  • Size: 950sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $6,040
  • Size: 320sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $5,055
  • Size: 480sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: Studio
  • Ownership: Rent
  • Cost: $6,371
  • Size: 320sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $8,289
  • Size: 575sq/ft
  • Companion fee: +$824
  • Details:
    • Cable TV in room (included)
    • Call Bell System
    • Full size fridge
    • Kitchenette
    • Personal phone number in room (included)
  • Contact: email

Dining

Promenade introduces a culinary experience that seamlessly blends artistry and satisfaction. Depending on their package, residents can access the dining room with a tailored meal plan ranging from 1 to 3 meals per day. Residents can anticipate a thoughtfully curated menu, offering an array of delights ranging from the freshness of Caprese salads to the timeless appeal of beef Wellington - enhanced with themed dinners and two distinct sittings. Additionally, the option of a private dining room caters to more intimate gatherings with loved ones. Residend-led food committees and dietary specialists help deliver a more personalized approach.

Meal service : Bistro: (24 hours), Table service, Tray service in suite (extra fee), Tray service in suite (included)

Seating type : Assigned seating

Special diets : Diabetic, Ethnic, Gluten Free, Halal, Kosher style, Low sodium, Puree foods, Vegetarian

Amenities & Services

Residence Amenities & Services

Arts and crafts
Billiards
Chapel
Community Garden
Computers
Emergency call system (pendent)
Fitness Studio
Games Room
Gift Shop
Hairdresser
Internet
Laundry machines
Library
Mail box
Movie theatre
Newspaper delivery available to suite
Onsite foot care
Parking (outdoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Private bus for outings, regular trips
Private dining room for family/friends
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa Services
Spa tub or shower room
Spa/Beauty Salon
Storage lockers
Walking Path
Wellness Center
Wheelchair Accessible

Programs & Activities

We are pleased to provide a wide range of safe, enjoyable and unique on-site activities and exciting outings! Our activities include but are not limited to dance class, social hour, movie night, live music, sightseeing tours, shopping at Place D’Orleans, card games, and crafts. Whatever your interests, you will want to participate in the fun at Promenade! Check out the activities page at alavidalifestyles.com/events-activities.

Arts and Crafts
Assisted Walks/Trails
Billiards/Pool Tables
Bingo
Brain Fitness
Card Games
Day Trips
Entertainment
Excursions
Exercise Program
Movie Nights
Parties
Religious & Holiday Services
Theatre
Weekly Shopping Trips & Excursions

Staff & Care

General Manager's Message
Tammy Bedard

The Promenade Team is dedicated to giving our Residents the best lifestyle possible. Whether it be in our Independent Seniors' Suites or Retirement Residence (assisted living), we welcome you with open arms and caring hearts.

Tammy Bedard

General Manager

[email protected]

C 613-606-1781

Staff

Medical and other support staff
Registered Practical Nurses24 hrs/day
Personal Support Workers24 hrs/day
Doctorvisiting 2x/week
Foot care specialiston call 1x/week
Physiotherapiston call 1x/week

Number of care staff:

  • Daytime: 10
  • Weekends: 10
  • Nights: 4

Care services

Care options available:

  • Guest stays available (cost from $158)
  • Respite care available (cost from $149)
  • Convalescent care (cost from $149)
  • Private home-care allowed
  • Adult day programs onsite
  • Palliative care available

Health Services:

  • Catheter care(with special assistance)
  • Cognitively impaired residents(with special assistance)
  • Feeding tube assistance(with special assistance)
  • Medication charted by electronic pen(with special assistance)
  • Medication charted by exception(with no special assistance)
  • Ostomy care(with special assistance)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

Pre-admission medical paperwork, list of prescriptions and recent chest x-ray required prior to move-in for our Retirement Residence.

• Chest x-ray
• Medical form completed by family doctor
• TB test required

News

Recent News

Alavida's communities are 'a great way to live'

When Alavida Lifestyles opened their Ravines location four years ago, Peggy Moffatt and her husband Jim were one of the first couples to move in. Peggy’s now 80, Jim just turned 90, and they bot... ... read more.

Accreditation & Associations

Social Feed

Neighbourhood

Neighbourhood

Located in Orleans, alongside the Ottawa River, Promenade is a destination for Nature enthusiasts, active types and those seeking peaceful relaxation. You can find us at 110 and 150 Rossignol Drive and experience easy access to walking trails, public transit, shopping malls and the 417 Highway. As a bonus, enjoy gorgeous views of the Gatineau Mountains.

Promenade Seniors' Suites is located at 110 & 150 Rossignol Drive, Orleans, Ontario, K4A 0N2.


What's nearby:

Promenade Seniors' Suites & Retirement Residence

Compare Promenade Seniors' Suites & Retirement Residence with nearby communities

Compare with Lifestyle options Location Distance
Symphony Senior Living OrleansApartments, Independent Living, Assisted Living, Dementia & Memory CareOrleans, Ontario 2.79km
Forest Valley Terrace By SymphonyApartments, Independent Living, Assisted Living, Dementia & Memory CareOrleans, Ontario 5.45km
Chartwell New Edinburgh Square Retirement ResidenceApartments, Independent Living, Assisted Living, Dementia & Memory CareOttawa, Ontario 14.66km
Governors Walk Retirement Residence - Metta LifestylesApartments, Independent Living, Assisted Living, Dementia & Memory CareOttawa, Ontario 15.33km
Ravines Seniors' Suites & Retirement ResidenceApartments, Independent Living, Assisted Living, Dementia & Memory CareOttawa, Ontario 22.17km

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