Richmond Care Home logo


27 Nixon Farm Drive, Richmond, Ontario, K0A 2Z0
 (view map) | 5 reviews 
Lifestyle options:
Cost (from):
16 suites (Studio)
16 residents

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Our Perspective

How we see Richmond Care Home

Ottawa Region families facing a dementia diagnosis for their mom or grandmother will find a completely unique approach in Richmond Care Home. Situated in a unique 16 bed home set well off Nixon Farm Drive, this feels like a serene country resort in the city. The house-like setting and the sheer professionalism of staff combine to make this a homey, adept approach to care for Alzheimer's and other dementia.

Richmond Care Home’s cozy intimacy makes it an easy adaptation for women dealing with early to middle stage effects of dementia, and who acknowledge they need help. Inside, there are clean wood grain interiors and furniture, and older women will feel an instant connection and familiarity with the home. It’s just nice. There’s a full schedule of daily recreational activities, including everything from live music to bingo.

Because of the community’s specialization and experience, staff here excels at care. They go well above and beyond in attending to and listening to the needs of the women here. When you see them in action, a deep sense of compassion and understanding is immediately apparent. Families who have exhausted time and caregiving resources for a mother or grandmother showing symptoms like memory loss, sundowning, or wandering, will find relief in the care here.

Decline due to dementia is a new phase in your relationship with your loved one. That challenge is relieved when you find a place entirely dedicated to this kind of care, set in a location like this, staffed by people as professional and well-versed in dementia care as these carers. Richmond Care Home makes the shift out of mom’s traditional family home a soft landing, one that you’ll feel good about over the months and years after you make this move.

Community’s Perspective

How Richmond Care Home sees itself

Who are you as a community?

Carefor Richmond Care Home is a unique quiet and peaceful 16-unit home designed for women living with dementia. Our "Best Friends Certified" cutting edge care model offers exceptional care for your loved one in a home like setting, at one of the most affordable prices you can find. Operated by Carefor, formerly the Victorian Order of Nurses, Richmond Care Home is part of a not-for-profit which puts people first. Our well trained staff are compassionate and ensure your loved one gets care tailored to her needs. We provide home-cooked meals, recreation that will keep your loved one active and entertained, and 24 hour care in a calm safe and comfortable environment that will give you and your family peace of mind.

  • Opened in: 2001
  • Ownership: Non-profit.
  • Languages Spoken: English

What do you do differently or uniquely well?

Richmond Care Home feels like a home. It's not part of another, larger retirement home. Everything about the home, from the design to the activities to the training of staff is around support people living with dementia. Beyond that it's about supporting women living with dementia. There is nothing else like Richmond Care Home.

Richmond Care Home is operated by Carefor, a not-for-profit that has been supporting people and families in Eastern Ontario since 1897. What this means for you is an affordable home at far less cost than other dementia care homes, with a large pool of staff to offer support as needed.

If you're curious, come and visit Richmond Care Home and see that it's a retirement home that truly feels like home.

What supports do you offer residents as they adjust to life there?

Richmond Care Home has not responded to this question yet.

How are residents supported if their needs change?

Richmond Care Home has not responded to this question yet.

Under what conditions would you advise someone against choosing your community?

Resident Criteria:
- Female
- Aged 55 years or older
- Confirmed to have dementia; experiencing mild to moderate memory loss
- Ambulatory
- Able to feed herself and manage some self-care with assistance
- Unfortunately, we are not able to accept applicants who exhibit a pattern of responsive behaviours, such as aggression, or who have acquired traumatic brain syndrome.

What might residents find surprising about your community?

More than anything, Richmond Care Home feels like a home. The whole building is for the 16 women who live there. The design is centred around the kitchen and the living room with touches of home. The atmosphere is about making the home a welcoming place for our residents and their families. There are activities but there's also opportunities for quiet time, walks and visits. There's nothing forced or prescriptive about it. It's just a lovely place that offers exceptional memory care for women.

How will your community change in the next five years?

Richmond Care Home has not responded to this question yet.

What five facts about your community should people know?

1. Our staff are Best Friends Approach Certified, a program specifically designed to support people living with dementia.
2. Our home has is for women who are over 55 years of age and living with mild to moderate memory loss.
3. Our home is a secure, one-floor building with 24 hour personal support, and a nurse and recreation coordinator on staff.
4. Our home has 16 units, and is on a quiet property with a private garden.
5. Richmond Care Home is operated by Carefor, a not-for-profit, which means exceptional care at a reduced price.

Insider Perspectives

Reviews of Richmond Care Home

What residents and their loved ones say about Richmond Care Home in reviews.

Kristie Helem, family member

"I love this place for my mom. The staff are loving and gentle with their clients. "

Rachel Brown, family member

"Warm, welcoming staff and home environment. It’s unique in it's design and model."

Cindy Lystiuk, family member

"Love it....My Mom has been a guest for almost 6 years. Have no idea what we would have done without the beautiful ladies and their special care. Can't imagine life without [it]. "

Read all reviews


Lifestyle options

Dementia & Memory Care (definition)
Cost from $7,200

Richmond Care Home is Best Friends Certified Environment, which means staff are trained to treat residents as they would their best friend. This facility is entirely devoted to memory care. All programs, services, and design are built around supporting the residents with their journey with dementia. Richmond Care Home also uses an innovative technology which sensors the movement of women in their rooms at night notifying staff of an activity. This non-invasive tech helps the residents get a more restful night and helps them have more energy through the day.


  • Designated dining area
  • Designated floor
  • Meals (3x/day)
  • Daily tidy
  • Housekeeping (7x/week)
  • Incontinence care
  • Medication administration
  • Resident Reminders

Assistance with

  • Bathing (1x/week)
  • Dressing
  • Transfers


Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 150 - 200 $7,200 (Rent) N/A
  • Cable TV in room (additional fee)
  • Personal phone number in room (additional Fee)
  • Type: Studio
  • Ownership: Rent
  • Cost: $7,200
  • Size: 150sq/ft
  • Companion fee: N/A
  • Details:
    • Cable TV in room (additional fee)
    • Personal phone number in room (additional Fee)
  • Contact: email


Breakfast, lunch and dinner at Richmond Care Home feel like a meal with friends. From the decor, to the menu, to our cooking whipping something up in the kitchen in the heart of the common room, it feels like home to our 16 ladies. With a nutritious, delicious and freshly made menu our residents leave the table well-fed and with a smile. There are three meals served throughout the day with an hour dedicated to lunch and dinner and three hours for breakfast.

Meal service : Table service

Seating type : Assigned seating

Special diets : Diabetic, Low sodium

Amenities & Services

Residence Amenities & Services

Richmond Care Home is designed to feel like home. Richmond Care Home is a secure community built to focus on its communal areas so your mother can stay connected and social with the other ladies and staff. The living and dining rooms are designed to help the residents engage with one another through regular activities organized by our on-staff recreation coordinator. Set on a quiet street in a peaceful neighbourhood, Richmond Care Home has an enclosed garden where you mom can relax and connect with nature. The grounds are quite large and great for a stroll with a loved one. All listed services are included in the price, except for foot care and hairdressing services which come at additional costs.

Arts and crafts
Community Garden
Laundry machines
Mail delivery to suite
Onsite foot care
Parking (outdoor)
Religious Services & Holiday Celebrations
Spa tub or shower room
Walking Path
Wheelchair Accessible

Programs & Activities

There is always something happening at Richmond Care Home. Not only as organized by the recreation coordinator, but the community has embraced the home and we regularly have guest come by to entertain with music, trivia and offer gifts to the ladies. All recreation activities are dementia friendly and based on the clients' abilities. They can range from trivia, to fitness, to relaxing listening to a performer in the back garden. There is a high staff to resident ratio, so staff are regularly engaging with the ladies, sharing and laugh and making them feel part of the community.

Arts and Crafts
Assisted Walks/Trails
Brain Fitness
Card Games
Exercise Program
Movie Nights
Religious & Holiday Services
Resident social / activity club

Staff & Care

General Manager's Message
Jasmine Sears

Welcome to the Richmond Care Home Residence Program. Our residence is a unique, secure 16-bed retirement home dedicated to providing compassionate care for women living with a diagnosis of dementia.

Located in the heart of Richmond, Ontario, we are a quiet home-style residence with many amenities focused on the familiarity of their family home life. Richmond Care Home provides a level of care, compassion, and friendship that makes this a place like no other. Our trained staff provide social, emotional and physical support to our residents using the Best Friend Model of Care.

The goal of the residential program is to maintain independence, health and lifestyle to the highest possible level in a safe, comfortable environment.

Richmond Care Home is a barrier-free, residential bungalow architecturally designed and modeled after the world-famous ADARDS Nursing Home in Tasmania, Australia. 

If you have any questions, please contact me. I'm happy to answer them.



Medical and other support staff
Registered Practical Nurses16 hrs/day
Personal Support Workers24 hrs/day
Doctoron call 1x/month
Health & Wellness Teamvisiting 7x/week
Foot care specialistvisiting 1x/month
Dentistvisiting 1x/month

Number of care staff:

  • Daytime: 2
  • Weekends: 2
  • Nights: 1

Care services

Health Services:

  • Cognitively impaired residents(with special assistance)
  • Medication charted by exception(with special assistance)
  • Oxygen assistance(with special assistance)
  • Physically challenged residents(with special assistance)
  • Vitals monitoring(with special assistance)

Move-in requirements

We start with a personal interview with family and then with the resident to determine eligibility based upon program criteria: cognitive function and physical capability.

• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required

COVID-19 Information

Carefor's Richmond Care Home takes our response to COVID-19 very seriously. Our protocols include ensuring all staff are fully vaccinated. All staff are also screened prior to each shift and must wear the appropriate PPE. Furthermore, families are screened prior to entering the building and must show proof of full vaccination. We have also increased cleaning bringing an external cleaning service in once a week.

Currently accepting move-ins. Request suite details.


Recent News

Cutting-edge care — The Golden Girls House

The Richmond Care Home, located about 35 minutes outside of Ottawa, serves up to 16 women suffering from a moderate form of dementia. It is the kind of model advocates — horrified with the warehousing ... read more.

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Richmond, Ontario is in the country, but close to the city. Richmond Care Home is located on a quiet street on a large peace of property. There's space for summer parties out front, walks on the grass to the side and relaxing with the birds in the enclosed garden in the back.

Richmond Care Home is located at 27 Nixon Farm Drive, Richmond, Ontario, K0A 2Z0.

What's nearby:

Richmond Village Pharmacy

Compare Richmond Care Home with nearby communities

Compare with Lifestyle options Location Distance
Symphony Senior Living KanataDementia & Memory CareKanata, Ontario 15.87km
Ravines Seniors' Suites & Retirement ResidenceDementia & Memory CareOttawa, Ontario 20.14km
Park Place Seniors' Suites & Retirement ResidenceDementia & Memory CareOttawa, Ontario 20.89km
Carp Commons Retirement Village - Verve Senior LivingDementia & Memory CareCarp, Ontario 22.89km
Carleton Place Terrace by SymphonyDementia & Memory CareCarleton Place, Ontario 24.45km

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Richmond Care Home

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Contact name:
Jasmine Sears

Phone number:
(833) 922-2734

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