The Heritage

The Heritage

   
3630 Brown rd, west kelowna, British Columbia, V4T7Y9
(view map)     4 reviews 
Lifestyle options:
Independent Living, Assisted Living
Guest stays available, Respite care available, Private home-care allowed
Cost (from):
$2,083
Suites:
145 suites (Studio, 1-bed, 1-bed + den, 2-bed, 2-bed + den)

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The Heritage
     
 
 

About The Heritage

A member of Verve

Beautiful newer building in the center of West Kelowna. Amenities include Spa, Salt water pool, Theatre, Library, Internet on main floor, Outdoor Garden Area , Shuffle Board, Putting Green, Lawn Bowling, Wood Working Room. Meals are prepared by Red Seal Chefs with lots of options.

Opened in: 2015

Insider reviews & perspectives

Comfort Life Review

stories

The Heritage is the destination for West Kelowna seniors and families looking for the finest senior care environment. It's an exceptionally beautiful community, featuring wood grain floors, carpeted stairways, elegantly spacious dining areas and brightly lit suites. It's well-known that living in a better environment improves your overall well-being, and seniors who move into this community find revitalization, an improved outlook, and increased strength.

Staff is very comfortable answering questions you have as you tour here, and when you compare this to other communities in the area you will find this one outstanding in terms of the quality of the facilities and the attentiveness of care workers and others. Just one example of the way these facilities supersede many others in the area is the heated indoor swimming pool. On top of that, there's exquisite food service, in-house yoga classes, a hair salon and a long list of other amenities that make this a place any senior or family member in the area needs to investigate.

Read 3 more reviews

Interview videos

The Heritage - Interview with Management: Jennifer Larose
  • In this Perspective:
  • Jennifer Larose is the sales and marketing manager at The Heritage Retirement Residence, a retirement community in Kelowna, B.C. offering independent living and assisted living services.
  • 0:51 - What are three things you love about your job?
  • 1:23 - What drew you to this line of work and how did you land at The Heritage?
  • 2:01 - What makes The Heritage different?
  • 2:55 - What’s the connection between The Heritage residents and the surrounding community of Kelowna?
  • 3:13 - Is there also the opportunity for residents to go out and explore what Kelowna has to offer?
  • 3:42 - Do residents have the opportunity to make suggestions on activities?
  • 4:28 - Can you describe what lifestyle elements attract the residents to The Heritage?
  • 5:47 - Have the residents all grown up in the area or is this also a destination?
  • 7:59 - How do you go about building the menu at the Heritage?
  • 9:22 - Do you have a favourite menu item?
  • 9:59 - How do you help ease the transition as the needs of your residents increase with age?
  • 11:22 - Is there the ability to care for memory issues like dementia?
  • 12:16 - How do you approach conversations about resident needs with them and their families?
  • 14:01 - What’s your advice for families who disagree about making this move?
  • 15:46 - How do you welcome new residents into the community?
  • 18:04 - Is there a memory of a resident that sticks out in your mind?
  • 19:56 - Do you feel there are still misconceptions about retirement living?
  • 21:15 - What's your advice for people in their search now?
  • show more

Lifestyle

Lifestyle options

Independent Living (definition)
Cost from $2,083

Residents can have as much freedom to join in programs and cook for themselves if they wish as they like. Meals and services can be added as they wish.

Includes

  • Meals (Extra fee)
  • Housekeeping (Extra fee)
  • Medication administration (Extra fee)

Assistance with

  • Bathing (Extra fee)

Assisted Living (definition)
Cost from $2,339

You can tailor make your services to suite your needs.

Includes

  • Designated dining area
  • Diabetes (Extra fee)
  • Huntington's Disease (Extra fee)
  • Multiple Sclerosis (Extra fee)
  • Stroke care (Extra fee)
  • Meals (3x/day)
  • Housekeeping (1x/week)
  • Medication administration (Extra fee)
  • Resident Reminders (Extra fee)

Assistance with

  • Bathing (Extra fee)
  • Dressing (Extra fee)

Suites

Type Size
(sq ft)
Lifestyle CostCompanion fee Includes Contact
Studio 382 - 463 $2,083 - $2,307 (Rent) +$375 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Personal phone number in room (additional Fee)
1-bed 577 - 603 $2,799 - $2,892 (Rent) +$375 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Personal phone number in room (additional Fee)
1-bed + den 622 - 667 $3,103 - $3,259 (Rent) +$375 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Personal phone number in room (additional Fee)
2-bed 699 $3,787 (Rent) +$375 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Personal phone number in room (additional Fee)
2-bed + den 832 - 849 $4,366 - $4,477 (Rent) +$375 per month
  • Cable TV in room (additional fee)
  • Call Bell System
  • Kitchenette
  • Personal phone number in room (additional Fee)
  • Type: Studio
  • Ownership: Rent
  • Cost: $2,083 - $2,307
  • Size: 382sq/ft
  • Companion fee: +$375
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 1-bed
  • Ownership: Rent
  • Cost: $2,799 - $2,892
  • Size: 577sq/ft
  • Companion fee: +$375
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 1-bed + den
  • Ownership: Rent
  • Cost: $3,103 - $3,259
  • Size: 622sq/ft
  • Companion fee: +$375
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 2-bed
  • Ownership: Rent
  • Cost: $3,787
  • Size: 699sq/ft
  • Companion fee: +$375
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Personal phone number in room (additional Fee)
  • Contact: email

  • Type: 2-bed + den
  • Ownership: Rent
  • Cost: $4,366 - $4,477
  • Size: 832sq/ft
  • Companion fee: +$375
  • Details:
    • Cable TV in room (additional fee)
    • Call Bell System
    • Kitchenette
    • Personal phone number in room (additional Fee)
  • Contact: email

Dining

We have an exciting varied menu with 2 specials daily as well as an a la carte menu. Red seal prepared on site with monthly buffets. Our living Loving Local menu features local ingredients brought from farm to table to support our local industry. Super foods are identified on the menu for those wanting healthy choices.A local organic winery supplies our wines.

Meal service : Bar, Bistro: (daytime), Pub, Room Service (extra fee), Table service, Tray service in suite (extra fee)

Seating type : Open seating

Special diets : Diabetic, Lactose free, Low sodium, Vegetarian

Amenities & Services

Residence Amenities & Services

Arts and crafts
Billiards
Community Garden
Computers
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Hairdresser
Hobby kitchen
Internet
Laundry machines
Library
Mail box
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
On-site General Store
Onsite foot care
Parking (indoor)
Parking (outdoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Pool - indoor
Private bus for outings, regular trips
Private dining room for family/friends
Putting Green
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa Services
Spa/Beauty Salon
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible

Programs & Activities

Arts and Crafts
Bible Classes
Billiards/Pool Tables
Bingo
Bocce Ball
Brain Fitness
Card Games
Continued education
Day Trips
Entertainment
Excursions
Exercise Program
Gardening
Golf
Movie Nights
Parties
Religious & Holiday Services
Sewing
Shuffleboard
Swimming
Theatre
Volunteering
Weekly Shopping Trips & Excursions
Woodshop

Staff & Care

Staff

Medical Staff
Registered Practical Nurses8 hrs/day
Personal Support Workers24 hrs/day
Health & Wellness Teamon call
Geriatric Pharmaciston call
Mobility Specialiston call

Number of care staff:

  • Daytime: 1
  • Weekends: 1
  • Nights: 1

Care services

Care options available:

  • Guest stays available (cost from $125)
  • Respite care available (cost from $135)
  • Private home-care allowed

Health Services:

  • Catheter care(with no special assistance)
  • Cognitively impaired residents(with special assistance)
  • Medication charted by exception(with special assistance)
  • Ostomy care(with no special assistance)
  • Oxygen assistance(with no special assistance)
  • Physically challenged residents(with no special assistance)
  • Vitals monitoring(with no special assistance)

Move-in requirements

• Medical form completed by family doctor

Accreditation & Associations

Neighbourhood

Neighbourhood

The Heritage is located at 3630 Brown rd, west kelowna, British Columbia, V4T7Y9.


Compare The Heritage with nearby communities

Compare with Lifestyle options Location Distance
Hawthorn Park Retirement CommunityAssisted Living, Dementia & Memory Care, Independent Living, Long-term CareKelowna, British Columbia 5.77km
The Vineyards ResidenceAssisted Living, Dementia & Memory CareKelowna, British Columbia 9.19km
Chartwell Chatsworth Retirement ResidenceIndependent LivingKelowna, British Columbia 10.26km
Orchard Gardens Seniors CommunityApartments, Independent LivingKelowna, British Columbia 11.52km
The Concorde Retirement ResidenceAssisted Living, Independent LivingPenticton, British Columbia 44.99km

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ComfortLife.ca
Contact name:
Jennifer Larose

Phone number:
(250) 768-9926

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