Interview with Trinity Lodge - Verve Senior Living management, Val Bracey

In this perspective:

• 0:48 - What are three things you love about your job?
• 1:57 - How do you spend your time every day?
• 3:09 - What’s the culture at Trinity Lodge like?
• 4:48 - What’s a standout feature of the building?
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• 6:07 - What’s one of your favourite menu items?
• 7:33 - How is the menu created?
• 9:16 - Do residents have a say in which activities and outings are offered?
• 10:22 - What’s the relationship like between the city of Calgary and Trinity Lodge?
• 12:53 - What makes Trinity Lodge unique in the area?
• 16:05 - How does the residence welcome new members and ease that transition?
• 18:53 - How do you approach families that disagree on the decision to move?
• 20:32 - What lines of communication exist between the residence and its residents’ families?
• 22:42 - How does Trinity Lodge help residents make their next transition towards higher levels of care?
• 24:28 - What’s a standout memory of a resident at Trinity Lodge?
• 26:23 - What misconceptions about retirement living still persist?
• 28:07 - How do you see Trinity Lodge growing in the near future?
• 29:52 - What’s your advice for those going through their search now?