A COMFORT LIFE REPORT:
The Village of Tansley Woods vs. Chartwell Palermo Village

THE VILLAGE OF TANSLEY WOODS

Tansley Woods is ideal for a variety of people. Older adults who currently live alone love that they can have all their housework and meals taken care of, and can find friends to talk to just outside the door. For seniors who are advancing in age, there are customized levels of care focused exactly on their needs. The community here is warm and inviting.

CHARTWELL PALERMO VILLAGE

Palermo Village is widely praised for the way staff treats residents. "Friendly" and "helpful" are terms used as a matter of course by family members, when describing the staff here. There's nothing better than hearing that your senior loved one loves where they live.

THE VILLAGE OF TANSLEY WOODS

I visit frequently and always find the staff welcoming and friendly. That is so important for your residence. Thank you for your good care.

Very friendly and pleasant staff. You feel very satisfied knowing that your friend is being well taken care of. Keep up the great work, especially on the second floor, for long-term assistance.

Always a very positive experience at Tansley!!

The staff here are truly caring and dedicated, and they've made a huge difference in my Stepmother's life. She's thrived since moving in, and it's clear the care provided goes far beyond the occasional mechanical hiccup. Perhaps we can balance our feedback with a bit more understanding and kindness, especially when it comes to issues that don't reflect the facility's overall quality of care.

Tansley Woods has amazing staff. It's always very clean, and they take great care of my grandmother.

CHARTWELL PALERMO VILLAGE

I could not be more pleased with the service provided to my Mother by all the staff and Palermo Village. The attention to detail and communication is matched by the quality of experiences and amenities provided to residents. It is very evident they understand the senior population very well and has made it a habit to exceed expectations in a relational manner. I would highly recommend Palermo Village to prospective residents and to their families.

The staff at Palermo Village went above and beyond caring for our mother. We wouldn't hesitate recommending this wonderful home to anyone. All the staff, especially Sree and Lorraine, made our mother's final days at Palermo a loving experience for which we will always be grateful. From our entire family, thank you from the bottom of our hearts.

Great hospitality when I visited them for Thanksgiving yesterday. Such a warm and welcoming environment, everyone is genuinely happy and positive to be around.

This place is so good and special thanks to GM Sandra Derozario and Kristoffer Ong See, and other nursing staff. They have the best communication, well-managed care, and they are so nice to everyone. I have done my placement from this place and saw that everyone is doing their job wholeheartedly, and it feels like a second home. Finally, I am so happy with their kindness and respectful behaviour towards every resident at their place.

I loved visiting my grandparents at Palermo. The place was filled with fresh flowers all over. Food was simply delicious and fresh. The music with brunch was really beautiful. The residency was clean and tidy. The atmosphere for Thanksgiving was just filled with happiness and joy.

Patty Harris, daughter of resident

THE VILLAGE OF TANSLEY WOODS

Our Village is a proud part of a Canadian family tradition of community building that goes back 70 years. The first Schlegel family home became the foundation of what Schlegel Villages is today. Here at The Village of Tansley Woods, we offer several lifestyle options to meet a variety of needs. Our continuum of care allows for residents to age with us in place as their needs change. The residents we serve come from a range of backgrounds that thread together the fabric of our community, and while we know resident-centredness is a term that many lean on these days, we truly do focus on each individual’s wishes to guide our approach to service. Our Signature Programs help us focus on the individuality of each resident we serve. Our LIVING in My Today dementia care philosophy, for example, was developed by our team and our partners alongside people with lived experience. This provides our team the opportunity to learn exactly what it means to support a person who is experiencing the changing perceptions of dementia. We also celebrate the Wisdom of the Elder as another Signature Program, thanks to the inspiration of our founder Ron Schlegel. Ron once said: “The greatest untapped resource in Canada, if not the world, is the collective wisdom of our elders,” and we honour the individual and collective wisdom of those we serve in ways large and small.

CHARTWELL PALERMO VILLAGE

More than an elegant residence, Palermo Village is a community designed to provide you with every convenience and service you need to live in comfort and security. From chef-prepared meals and housekeeping to laundry and personal care, Palermo Village makes being at home a true luxury. Choose your day to include an early morning workout or if you would prefer a leisurely breakfast with a friend, or both! Palermo Village offers something for everyone from art to music to fitness to quiet reading. Do as little or as much as you would like and then retreat to your comfortably appointed suite with fabulous view.

THE VILLAGE OF TANSLEY WOODS

The Village concept that sets us apart was always meant to create a living space for seniors that feels like a small town. In many ways this is similar to the experience our founder, Ron Schlegel, had growing up in Ailsa Craig outside of London, Ont. Our Main Street connects to the Town Square as the social spine of the Village. Together these spaces allow for indoor and accessible options for residents to live life as they always have. Ron also envisioned the Village as community hubs for seniors and others from the surrounding community. His vision was to connect the Village to the broader community to enhance the lives of residents as well as support those living outside the Village.

CHARTWELL PALERMO VILLAGE

What sets Palermo Retirement Community apart from others is its innovative approach to care and community building. Unlike other retirement homes that can feel isolated or institutionalized, Palermo Retirement Community is built around the concept of creating a supportive, inclusive, and active community that enhances the quality of life for its residents.

THE VILLAGE OF TANSLEY WOODS

Each resident who calls the Village home, comes with a unique life story. By completing our My Experience (ME) Form, you help us better understand your life, experiences, values and preferences. In order to support you to live well within our village, we need to begin by hearing your story. Your dedicated Village Experience Coordinator helps guide you through this paperwork and helps make the move-in experience as smooth as possible. Our resident Welcoming Committee strives to help their new neighbours feel welcomed and connected.

CHARTWELL PALERMO VILLAGE

We offer one on one tours with our life enrichment team that will tour and get to know the new resident and sit with other residents who have simlar interests. We also offer a resident council who's responsible to make new residence feel welcomed and cared for.

THE VILLAGE OF TANSLEY WOODS

At The Village of Tansley Woods, residents benefit from a continuum of care within the same village community. As needs evolve, residents can access additional supports such as assisted living, memory care, and long-term care, with professional care teams available around the clock. This approach allows residents to remain in familiar surroundings while receiving the level of care that best supports their wellbeing.

CHARTWELL PALERMO VILLAGE

We take a personalized approach as needs evolve. Our Health and Wellness team works closely with residents and families to reassess and adjust services, ensuring support is added in a way that feels seamless and reassuring. Our goal is to help residents continue living comfortably and confidently in a place that still feels like home.

THE VILLAGE OF TANSLEY WOODS

Seniors who prefer a small residence or a highly private lifestyle with minimal interaction may find another type of setting more suitable. Tansley Woods is designed around the Schlegel Villages philosophy of community living, where daily life includes shared spaces, programs, and opportunities to connect with others. Our village appeals to people who value connection, participation, and the reassurance of a full continuum of care.

CHARTWELL PALERMO VILLAGE

Someone seeking a very independent, low-engagement, minimalist lifestyle may find another setting more suitable. Palermo Village is designed for seniors who value both personalized support and community, where dining, programs, and daily interactions are part of the experience.

THE VILLAGE OF TANSLEY WOODS

New residents often say “I wish I had done this sooner!” They’re surprised by how quickly they become absorbed in the community and how fast new friendships develop. In no time at all, everybody knows their name and like in any small town, a walk down Main Street is an opportunity to connect with friends and new acquaintances. People are also surprised by opportunities offered to grow and learn in their new community. They find new passions like hosting a podcast, riding a mechanical bull, becoming an artist or fulfilling a lifelong dream of skydiving. As they say, the possibilities are endless.

CHARTWELL PALERMO VILLAGE

In addition to individualized care, Palermo Retirement Community places a strong emphasis on social engagement and activity. They offer a wide range of recreational and social activities designed to promote physical, mental, and emotional well-being. From fitness classes and educational seminars to social events and cultural outings, there is always something happening at Palermo Retirement Community.

THE VILLAGE OF TANSLEY WOODS

In the coming years, Tansley Woods will continue building on the village model that supports aging in place. The focus will remain on strengthening programs, services, and care supports so residents can continue living with independence while receiving the assistance they need. The goal is to further enhance the sense of connection and wellbeing that already defines life within the village.

CHARTWELL PALERMO VILLAGE

We’ll continue to strengthen the balance between care and lifestyle that defines Palermo Village. Our focus will be on enhancing wellness, expanding opportunities for connection, and ensuring our services continue to evolve in step with residents’ needs.

THE VILLAGE OF TANSLEY WOODS

Ask us about our:
Ruby Restaurant: Schlegel Village’s hidden gem that offers a nice view of the Greater Toronto Area
Riverstone Spa & Salon
Pet-friendly environment
Annual Christmas Bazaar
Bee Hives

CHARTWELL PALERMO VILLAGE

1)Feel at home in our warm and welcoming atmosphere, supported by a caring staff committed to meeting your every need.

2)Thrive with personalized care, including assistance with daily activities, medication management, and medical support.

3)Embrace social engagement at Palermo Retirement Community, offering fitness classes, educational seminars, social events, and cultural outings.

4)Experience a supportive, inclusive, and active community that enhances your quality of life.

5) Enjoy exclusive amenities such as a private family dining room, a walk-out lower level leading to a patio, and an incredible trail adjacent to a ravine.