Burlington, Ontario

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Reviews of The Village of Tansley Woods

Gain exclusive insight into life at The Village of Tansley Woods. Comfort Life’s reviews give you exclusive insider information.

Our perspective

Tansley Woods is ideal for a variety of people. Older adults who currently live alone love that they can have all their housework and meals taken care of, and can find friends to talk to just outside the door. For seniors who are advancing in age, there are customized levels of care focused exactly on their needs. The community here is warm and inviting.

Schlegel Villages supersede traditional seniors' care homes, creating a small town feel under one roof. Inside The Village, there's a chapel, general store, beauty salon and barber shop, along with spacious lounges and a tenth floor restaurant called the Ruby. Once you move in here, you'll adapt to the "small town feel" and find yourself comfortable with a friendly group of fellow seniors.

As with all Schlegel Villages, care provided benefits from the company's association with the Research Institute for Aging (RIA), at University of Waterloo. The village is split into several neighbourhoods, each focused around specific care needs. Just like in a regular village, these become friendly neighbourhoods where people greet and look out for each other. Families and seniors who are part of the village love it here; in particular, family members are pleased with how their loved ones are treated. Care also implies dignity and respect, two very apparent characteristics of interactions we've seen between staff and seniors inside Tansley Woods, a very pleasant, happy place to live.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Hugh C., family member

My mother stayed here for a month while we were out of the country. Her time at Tansley Woods was very positive. My mother loved the staff and felt as though she was well looked after. Everyone from the cleaning staff to the servers in the dining room were very accommodating. Alexey was fantastic in guiding us through the initial process of getting my mother set up to move in, which does take some time. The move-in process was painless and Faz had set up the suite in such a way that really made my mother feel at home. When all was said and done, there were no surprise costs. Overall, a great experience.

Eric Kudlik, family member

Overall I think Schlegel Villages are as good as you can get and do a fabulous job considering the challenges in providing this type of service. The building set up is fabulous and very charming unlike a lot of other places I've seen. They have a very long waiting list to get in and unlike other places that say they have a waiting list and then tell you you're special so they can do you a favour and get you in right away, Schlegel really does have a long waiting list. That says a lot about them right there....
My mother was at their Arbour Trails location in Guelph for 4 years and I highly recommend it. She loved it there. Unfortunately her dementia increased and we had to move her to memory care and Tansley was closer to us so we moved her in August 2022. They do a good job of taking care of her. It's a tough job and I think you have to be a special person to do it. Getting people to do this kind of work is tough and I find the staff extremely friendly and helpful. I'm considered by many as a bit obsessive about getting things right and did a lot of looking and research and I'm very happy to have found this place for her.

Michelle Hilson, family member

[My loved one] likes the view from the restaurant. Good food. She is in memory care so it is a little hard to keep her occupied but they seem to have lots of activities, friendly staff, nice clean rooms. Downstairs is a nice little village setting with cafe, library, many more activities.

Nora, family member

My Dad has been a resident of the Long Term Care in The Village of Tansley Woods for 2 1/2 years now and he is well cared for.

Tim, family member

My parents love it here. Great place and great staff.

Sheri T., family member

The facility is beautiful. The staff is outstanding. The food is wonderful. There is no better place I could imagine for my Mom.

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