A COMFORT LIFE REPORT:
Richmond Hill Retirement Residence - Verve Senior Living vs. Four Elms Retirement Residence - Verve Senior Living

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Skill and empathy are the buzzwords you'll hear when seniors and family members describe staff here. Care is enhanced with kindness and a personal touch, a core value of Verve Senior Living, as seen in their communities. One further indication of their expertise is that Richmond Hill Retirement Residence welcomes convalescent stays and respite care. It's a caring community, where kindness is contagious and spreads generously among community members.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Four Elms should be on your list of Thornhill area retirement homes, if you're looking for a combination of elegant surroundings and exceptional breadth of care. In a peaceful neighbourhood near Steeles and Dufferin, it takes Verve Senior Living's model of quality senior living, and combines that with a continuous care model, from independent living to memory care. You’ll never need to move if your care needs increase and couples with varying needs (especially where one partner has dementia) stay together in one place.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

I recently stayed at the RHRR following hip replacement surgery. I can’t speak highly enough about the care and attention I received while there. All the support staff, PSWs, and nurses were so kind and helpful. Thank you all for the great experience! It was really appreciated especially at a time when I really needed it.

Truly first-class. My dad is incredibly stubborn, and changing residences has been very challenging for him. Anna went above and beyond to make it work….she even offered to bring dinner to our home just to have a conversation with him. Pam, Wendy, and the entire staff are absolutely phenomenal. The atmosphere is warm and welcoming from the moment you walk in. Without a doubt, an exceptional place for seniors in every way.

After researching literally dozens of assisted care facilities in Richmond Hill and the surrounding cities, based on many factors (cost, good reviews, good location, amenities offered, etc.) we ended up choosing the Richmond Hill Retirement Residence for my sister. She has been extremely satisfied since she moved in a few weeks ago. The staff has been amazing, the food has been excellent, the level of care has been top-notch, the residents there are genuinely happy, and the activities offered have been great. I would strongly recommend Richmond Hill Retirement Residence to anyone considering moving into an assisted care facility.

I stayed in one of the respite rooms after my knee replacement surgery. Every staff member I encountered, PSW, Nurse, Office Staff and Receptionist were focused on offering you the best support they could. While physiotherapy was up to you the staff supported every other aspect of your recovery. The meals were very good and I chose to have the meals delivered to my room as I could not bend my knee. I brought a bed table with me so that I could sit up in bed to eat. The PSW also assisted with showering and getting dressed. The nurse checked in twice daily which was comforting to me. There was also a wound nurse provided by the hospital to change the bandages every other day. In addition, you are given an alert fob to wear, which you can press at any time to receive help. so you are really never far from help. The respite room itself is very clean and comfortable however the bed is not a hospital bed so you may want to bring a wedge so you can sit up comfortably and stretch your leg out. The bed can also be used to perform the necessary exercises which is important. There is also seating with a couch, a small kitchenette, and a table so you are not confined to just the bed. There are nice long hallways and other areas which can be used for the walking exercise. I want to thank the staff for providing the care I needed during the first 2 weeks of my recovery.

I was looking for a senior care home and I came across Richmond Hill Retirement Home via Google. Got in touch with Anna and Helen, and they have been extremely helpful in answering all the questions we threw at them. The site visit was very friendly and informative, not to mention the accommodation they are willing to make to meet our needs! Easily the best retirement home in the area especially with the rate they are offering!

Desiree Onistchenko, former manager

Norma Laughlin, daughter of resident

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

After comparing many retirement residences for my parents, Four Elms was without question the best choice we found — the warmest, most welcoming, and the best value by far. Since my parents moved in, they have been incredibly happy with every aspect of their experience, from the delicious food and engaging activities to the friendly residents and genuinely caring staff. They wish that they had moved there years ago! The atmosphere is modern and inviting, and their apartment is beautiful and spacious. A very special mention goes to Shayna List, who truly held our hands through the entire process from beginning to end. She knew exactly how to support my mother, who was very trepidatious about the move, and did so with exceptional warmth, patience, and compassion. I can’t recommend Four Elms highly enough to anyone looking for a retirement residence. It has given our family real peace of mind.

I wanted to personally thank the staff at Four Elms in Dufferin and Steeles. In particular, Ms. Tashi Lhanzey and Ms. Shayna List. They played a pivotal role in my family, moving my dad, Noshir Mistry, to this location from another retirement residence. The location is great, with lots of activities and encouragement from the staff. Dad is in an assisted living suite and has adjusted very quickly to the new environment. I would definitely recommend exploring this location before deciding on moving family members to a retirement home.

My mother decided to go to the assisted living floor as she knew she needed more assistance. I was a caregiver for her for 2 years. The care from all the PSWs was amazing to the point that these have become her friends. She is much more active, helps getting dressed everyday, and looks so forward to the activities. She has really excelled in terms of the activity and her will to keep going. She hardly watches TV anymore as she has purpose. It's like being on a cruise ship daily...lol. I am so impressed by the care each person has. They work so hard there because it is their passion and all have so much patience. Takes special people to be caregivers. And for my personal well-being, it is a comfort to know she is being looked after and content and happy. It really does free up my time as I can visit less and know she is taken care of. Makes a big difference and gives peace of mind. Remember that senior residence is 2 fold. Care for the resident and comfort for the children of them.

I recently stayed at Four Elms as a respite. My overall stay was that of being on a cruise ship on land! The staff was very accommodating and very pleasant. The food was delicious and nutritious. The activities and entertainment were enjoyable. We even enjoyed happy hour with wine and a treat a couple of times a week. We were kept busy with games, etc. I loved this place. It’s not if I will return… but when.

My mom moved into assisted living at Four Elms in her mid-90's, having always lived independently in her own home. The attentive care and tremendous kindness she received at Four Elms, from the very first day she arrived, was second to none. Mom loved her suite, the courtyard, the meals, and ALL of the staff, from the receptionists, nurses, and PSWs to the maintenance workers. As her daughter, who was on-site multiple times throughout every week, I cannot recommend Four Elms highly enough in terms of services, support, and genuine kindness. This residence is a clean, safe, and well-managed environment with responsive and caring staff.

Gilda, resident

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As part of the Verve Senior Living family, Richmond Hill Retirement Residence is proud to offer a range of well-appointed, spacious suites designed to make you feel right at home. Located in the heart of Richmond Hill, our community is perfectly situated near all the amenities you know and love - from shopping and parks to entertainment and more. But what really sets us apart is our commitment to providing a fabulous lifestyle that's tailored to your unique needs and interests. Whether you're an active senior who loves to socialize or someone who prefers a more relaxing pace, we have something for everyone. From enjoying delicious meals with friends to joining an art class or even trying your hand at DrumFit, your day is always yours to enjoy as you see fit. And with our Health and Wellness Manager on hand to provide regular health assessments and coordinate any care services you may require, you can rest easy knowing that your individual needs and wellness are always our top priority. So why wait? Come join the Verve family at Richmond Hill Retirement Residence today and discover all the amazing opportunities that await you. Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Surrounded by a peaceful neighbourhood in Thornhill, you'll enjoy luxurious elegant surroundings, Chef inspired dining options and excellent views of the city from the balcony of your spacious suite. You can choose to participate in an extensive array of lifestyle activities and exercise programs and our experienced staff will meet with you to create a personalized plan to ensure your health and wellness needs are met. Four Elms Retirement Residence - the ideal place for Inspired Senior Living! Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our independent living facility, we're all about keeping families together for as long as possible. With our unique approach to care, we're able to provide multiple levels of support within the same suite. So, whether Mom needs a little extra help with daily tasks or Dad requires more extensive medical attention, our team of dedicated PSWs and nurses can create a customized care plan that meets their individual needs. With us, you can rest easy knowing that your loved ones are in good hands and can stay together for as long as possible.

Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and value

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

We have amazing activities to keep all our residents actively engaged along with special outings to the beach, casinos, bowling, golfing and more. We celebrate all special holidays. Resident monthly suggestions and feedback are welcomed and implemented when creating monthly calendars. Food is an important part of the experience, therefore we support food committees run by our residents.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our residence, we believe that life should be full of joy and adventure - no matter your age. That's why our Life Enrichment team works tirelessly with each and every resident to create a personalized schedule of events and activities that cater to their unique interests and hobbies. With a little bit of gentle coaxing, even our most reserved residents are able to come out of their shell and discover new passions, form meaningful connections with others, and truly thrive within our vibrant community. So, whether you're an art lover, fitness enthusiast, or simply looking for a new way to connect with your fellow residents, our Life Enrichment team has got you covered.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

New residents are supported for the first few weeks with a Four Elms Ambassador and all staff helping them with direction to programs and meals until we see they are comfortable on their own. We also have a detailed onboarding program in which all department managers personally visit and introduce ourselves to all new seniors moving in.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At Richmond Hill Retirement Residence, residents can continue living independently while arranging additional support if their needs evolve. We offer independent living and independent supportive living, with services that can be coordinated through the health and wellness team to assist with daily routines. Our goal is to provide personalized support while allowing residents to remain comfortably in their own suite and connected to the life of the community.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

As residents’ needs evolve, Four Elms offers additional levels of support, including independent supportive living, assisted living and memory care. Nursing staff, PSWs, and wellness professionals provide personalized assistance while helping residents remain comfortable in familiar surroundings. The goal is to adjust care gradually and seamlessly with residents’ current lifestyle, so they continue enjoying the programs, dining, and friendships that make daily life meaningful.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Someone seeking privacy or limited community interaction or who requires memory care or long-term care will find another community more suited to them. Richmond Hill Retirement Residence appeals to seniors who enjoy an active community lifestyle with dining, amenities, and opportunities to connect with others. Residents here appreciate shared spaces, programs, and social engagement as part of daily life.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

We may not be the best fit for someone seeking a quiet or minimalist lifestyle. Four Elms is best suited to seniors who like a lively social life, vibrant programs, shared dining, and opportunities to connect with others. Residents enjoy the lively community where activities, friendships, and engagement are a big part of everyday life.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Believe it or not, the average age of our community is over 90! But don't let that fool you - our residents are some of the happiest and healthiest seniors you'll ever meet. Many of them have been with us since we first opened our doors and have formed strong bonds with both our staff and their fellow residents. When you come to visit our community, you'll be amazed by the energy and vitality that radiates from every corner. Whether they're enjoying a game of cards, taking a stroll through our lush gardens, or simply chatting with a new friend, our residents are proof that age is just a number - and that life can be full of wonder and excitement no matter where you are in your journey.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

Our amazing Legends Café that is the place to be! A wonderful space that offers wonderful snacks, fruit, coffee, and more 24/7. You will find after lunch it is where many gather for great conversation.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the coming years, we’ll continue building on the lifestyle residents already value, including strong wellness programming, dining experiences, and opportunities for social connection. We’ll continue enhancing services that support independence while ensuring residents have access to additional support when it is needed. We’ll continue evolving in ways that enrich daily life and strengthen the sense of community within the residence.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

In the coming years, we’ll continue building on the strengths residents value most: attentive care, engaging programs, and a welcoming community atmosphere. We focus on enhancing wellness services, expanding lifestyle programming, and ensuring residents have the support they need as they age. We’ll always be improving while preserving the warm, caring environment that residents and families appreciate.

RICHMOND HILL RETIREMENT RESIDENCE - VERVE SENIOR LIVING

At our community, diversity is our strength. Our residents come from all walks of life, with a wide range of interests, hobbies, and religious backgrounds. From artists and musicians to teachers and entrepreneurs, our community is a vibrant melting pot of unique perspectives and experiences. And while our residents may have diverse backgrounds and life experiences, they share a common bond - a love for the warm and welcoming atmosphere of our community. Whether you're looking to connect with others who share your passions or simply want to embrace new experiences and learn from different perspectives, you'll find a true home at our community.

FOUR ELMS RETIREMENT RESIDENCE - VERVE SENIOR LIVING

1. We are walking distance to all shops, such as Winners, Dollarama, Shoppers and Canadian Superstore.
2. Restaurants within walking distance, along with Parks and Dufferin Clarke Community Senior Centre.
3. We have an amazing courtyard that is used for entertainment, BBQ and just plain relaxing in the summer. It's been known to have an ice cream truck or 2 stop by.
4. Legends Cafe is a hopping social venue
5. Movie talks and matinees are each week run by residents for the residents.