Canterbury Place Retirement Residence Reviews

1 Canterbury Place, North York, Ontario, M2N 0G7


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A hallmark of life at Canterbury Place is the contentedness and happiness of the people living here. This is found across a variety of settings. In the dining room, senior residents enjoy delectable executive-chef-prepared dishes nightly. There's entertainment in the piano room and the movie theatre. People can gather in the bistro or work out together in the fitness centre. You'll find a rich sense of community at Canterbury Place, one that heartily welcomes newcomers.



A wonderful place to be

This is a spectacularly modern take on senior living that literally towers over many other senior care choices in North York and the central GTA. Seniors find rejuvenation in a community of their peers where there is so much help ready. Care available here includes regular doctor visits, a local pharmacy, nurses on staff and a regularly visiting physiotherapist.

Residents and families highlight the many exceptional qualities of staff here. Some residents tell us openly about how helpful and pleasant the staff is, while we can see the appreciation felt by others. There are recreation ladies that keep residents busy with exercise programs, craft activities, and games including brain games. On top of that, you can see management, office staff, servers, nurses all going about their jobs happily here. The net effect is the creation of a healthy, happy community. Outside, there's a walker's paradise through the streets and parkland of North York. This is a vibrant neighbourhood that includes a Farmer's Market, the North York Library and many more things to do.The upshot of all this is that inside and out, it's a wonderful place to be.

  • Independent living
  • Assisted living

  •   $3,500 per month

  •   164 suites

What people say about Canterbury Place Retirement Residence


I made an excellent choice in coming here. Everyone, and I mean everyone here, is so helpful! ... you will be impressed.
—Eleanor, resident

Passionate staff. [You can see they care deeply] about providing the best possible senior living experience.
—Manny, family member

My mother moved here a few years ago and she calls it home. The staff is very friendly and helpful. Mom is very happy there and has made many friends.
—Marianne , family member

My husband had a massive stroke so we moved from our house to a condo near Yonge & Sheppard. He kept falling and I had to call 911 quite often to pick him up. Whenever I went grocery shopping to Metro on Church Street, I saw Canterbury Place Retirement Residence under construction. After it was finally completed, my friend invited me to visit her relative at Canterbury Place and I really liked what I saw. After bringing my family, we moved here in November of 2014. This was the best move I m
—Jean P., family member

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This is my home.

My husband had a massive stroke so we moved from our house to a condo near Yonge & Sheppard. He kept falling and I had to call 911 quite often to pick him up. Whenever I went grocery shopping to Metro on Church Street, I saw Canterbury Place Retirement Residence under construction. After it was finally completed, my friend invited me to visit her relative at Canterbury Place and I really liked what I saw. After bringing my family, we moved here in November of 2014. This was the best move I made for my husband and me. I feel like I'm a queen – no more shopping for groceries, no more cooking, no more dishes, no more housekeeping. We get plenty of delicious food served by the friendly dining room staff. One morning at breakfast, there were no more bananas. Our friendly Chef walked in to the breakfast bistro and asked me if everything was okay. I told him there were no more bananas and he said just wait a minute. A little while later he came back with two grocery bags full of bananas from Metro – I just cannot forget his thoughtfulness of getting me the bananas… I really appreciated that. My husband needed a lot of help from the caring nursing staff – in the morning to wake him, bathe him, dress him and get him ready for the day, and in the evening to get him ready for bed. I am so happy living here in the friendly community with so much help from all the staff and residents; they go out of their way to accommodate me with my requests whenever I need their help. There are so many interesting trips and activities, exercise classes, movies, drawing, knitting, bingo, music, craft sales, etc. This is my home. I am living with all of my new friends and I am very happy every day!
—Jean P., family member

The last five or six weeks have once again reinforced my feelings that my mother chose very wisely when she picked Canterbury Place. I honestly cannot say enough about the Canterbury Place staff. The care, kindness and patience that they all possess and demonstrate daily is heartwarming to experience. Every single staff member that I have come in contact with, whether they be in maintenance, housekeeping, resident medical and personal care, dining, marketing, reception, or accounting, is a credi
—Bruce M., family member

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Canterbury Place must be very proud of the team they have.

The last five or six weeks have once again reinforced my feelings that my mother chose very wisely when she picked Canterbury Place. I honestly cannot say enough about the Canterbury Place staff. The care, kindness and patience that they all possess and demonstrate daily is heartwarming to experience. Every single staff member that I have come in contact with, whether they be in maintenance, housekeeping, resident medical and personal care, dining, marketing, reception, or accounting, is a credit to their organization. Canterbury Place must be very proud of the team they have. Their efforts mean so much to my wife and I, and especially to my mother. (January 2016)
—Bruce M., family member

Yes, I did make the right move!
—Sheila D., resident

Great Peace of Mind
—Andre C., family member

You all win a feather for your caps!
—Mildred F., resident

The care we received was really quite exceptional
—Carol & Nick B., family member

My father has been at Canterbury retirement home for over a year. We have found the entire staff to be extremely caring and responsive during this time, and throughout the Covid-19 crisis, they went above-and-beyond in their communication and care.
—Miriam, family member

Our family has really appreciated all the kindness and support shown to our dad, and to our family, over the years he’s been living there. We are particularly grateful for the exceptional effort and care during these unique Covid circumstances. Thank you!
—Andrea, family member

My mother lived at Canterbury Place for 2 years (prior to passing) at 97. She loved the place, the location, the friendly community and the staff....who are simply excellent at all levels and very accommodating. She took part in many activities (daily exercise class, bridge club, movie nights and the afternoon coffee club). Once she moved in, her spirits lifted and she felt 20 years younger! My only regret is that we didn't move in several years earlier. Many children of elderly parents a
—G M K, family member

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One regret

My mother lived at Canterbury Place for 2 years (prior to passing) at 97. She loved the place, the location, the friendly community and the staff....who are simply excellent at all levels and very accommodating.

She took part in many activities (daily exercise class, bridge club, movie nights and the afternoon coffee club). Once she moved in, her spirits lifted and she felt 20 years younger! My only regret is that we didn't move in several years earlier.

Many children of elderly parents are worried about sending their parents into a retirement facility......but the socialization aspect simply rejuvenates many people....my mother was among them. Highly Recommend Canterbury for the golden years.
—G M K, family member

Canterbury Place has been home to my brother for over almost 3 years and I want to compliment the staff on the level of service and their attention to detail that they have provided to him. During this difficult COVID time, they have taken exceptional steps in protecting the residents, providing continuous information to the families by email and have always been available to speak with by phone. I would not hesitate to recommend Canterbury Place to anyone seeking a seniors' residence.
—Alan Baker, family member

My mother moved to Canterbury Place only two months before COVID-19. We were so impressed with the residence from day one from the wonderful activities to the dining, and the level of care provided. The lock down came and the efforts to keep everyone safe through such challenges was absolutely wonderful. This has been a trying time for everyone but even more so for our seniors. Canterbury has managed so well through this, ensuring residents are engaged and not feeling isolated. We can’t
—Wendy Daley, family member

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Can't say enough

My mother moved to Canterbury Place only two months before COVID-19. We were so impressed with the residence from day one from the wonderful activities to the dining, and the level of care provided. The lock down came and the efforts to keep everyone safe through such challenges was absolutely wonderful. This has been a trying time for everyone but even more so for our seniors. Canterbury has managed so well through this, ensuring residents are engaged and not feeling isolated. We can’t say enough about how much we appreciate everything the staff has done and continues to do. It gives us such peace of mind. Thank you!
—Wendy Daley, family member

My father has lived at Canterbury Place for 3 years now, and he is very happy with the accommodation and staff. The location is excellent, being right on Yonge Street, a block north of the North York subway station. There is a supermarket within walking distance, and some residents utilize that to help them stay active. There are restaurants everywhere, if one wants more variety. The entertainment provided is top notch, and the food has been been good to excellent whenever I joined him for
—Yoram B., family member

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Very happy

My father has lived at Canterbury Place for 3 years now, and he is very happy with the accommodation and staff.

The location is excellent, being right on Yonge Street, a block north of the North York subway station. There is a supermarket within walking distance, and some residents utilize that to help them stay active. There are restaurants everywhere, if one wants more variety.

The entertainment provided is top notch, and the food has been been good to excellent whenever I joined him for meals.

Covid-19 has been a huge challenge both for staff and residents. Management has taken very stringent precautions with Covid-19, and continues to do the utmost to keep the residents safe. Residents have been much more isolated than in normal times, to prevent the spread of any incursion of the virus.

Thank goodness all staff and almost all residents (all who wanted to) have now been vaccinated (not all have received the second dose yet but that's scheduled to happen soon too). Hopefully the activities will be expanded as safety permits in the near future!
—Yoram B., family member

The decision to move our Dad to Canterbury Place was a great one, especially during the early stages of the COVID-19 pandemic. Canterbury Place has done a remarkable job at keeping its residents and staff safe. Moreover, Canterbury Place successfully secured 1st and 2nd doses of the Moderna vaccine for residents, staff and essential caregivers in the midst of vaccine supply challenges. While our dad hasn't been able to partake in all the of the activities and [amenities] Canterbury Place has to
—Sanjeev Gill, family member

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Quote from family member

The decision to move our Dad to Canterbury Place was a great one, especially during the early stages of the COVID-19 pandemic. Canterbury Place has done a remarkable job at keeping its residents and staff safe. Moreover, Canterbury Place successfully secured 1st and 2nd doses of the Moderna vaccine for residents, staff and essential caregivers in the midst of vaccine supply challenges. While our dad hasn't been able to partake in all the of the activities and [amenities] Canterbury Place has to offer, or interact with other residents as [he] would like because of the pandemic, we can rest assured that he is in an exceptionally safe place with access to medical care, exercise, caring staff, and high quality food without having to leave the facility. I would also like to call out Sales and Marketing Manager, Maureen Gold, for her personal attention and responsiveness to our dad's needs when he initially joined the Canterbury Place community.
—Sanjeev Gill, family member

My 97 year old mother has lived at Canterbury Place for many years. She has always been happy with the staff and programs. COVID came along and life changed and many adjustments had to be made to protect the residents. During the many necessary changes, restrictions and adjustments that had to be made, my mother always said she felt safe there and that everyone was always trying to do their best at all times.
—Diane Matto, family member

Excellent - so happy we found it. My parents moved here from Peterborough to be close to family. ... There was no drama in convincing my parents to move to their new "home" once they settled in (a real relief with 80+ year olds!) very happy. Safe and friendly in times like these - I am so appreciative and being their only child caregiver outside of Canterbury, so pleased.
—Bryan P., family member

My grandmother has been living at Canterbury Place Retirement Residence for about 5 years now. Since DAY 1, the staff, the cleanliness, the support and the love, have been second to none. At 93 she still has her independence and enjoys all the extracurriculars this wonderful place has to offer.
—Adam Holman, family member

My dad has been here for a few months and we are so happy with the facilities and staff. He is much happier here than his previous retirement home. Would recommend.
—Mark Osler, family member

Canterbury Place has done an excellent job during this pandemic and especially on vaccinations! They lobbied and procured doses for all residents and for designated essential caregivers. I can't thank them enough for pushing to get the vaccines, especially for essential caregivers so we can interact directly and safely with our family members. Both of my parents are at Canterbury Place and I am so thankful that as of today! (Feb 11) both my parents and myself have received both doses of the v
—Tracy D. , family member

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Excellent job during the pandemic

Canterbury Place has done an excellent job during this pandemic and especially on vaccinations! They lobbied and procured doses for all residents and for designated essential caregivers. I can't thank them enough for pushing to get the vaccines, especially for essential caregivers so we can interact directly and safely with our family members. Both of my parents are at Canterbury Place and I am so thankful that as of today! (Feb 11) both my parents and myself have received both doses of the vaccine. Everyone did an excellent job coordinating this massive effort and can't express my heartfelt thanks in ensuring a safe and happy environment for our family.
—Tracy D. , family member

My father-in-law has been living at Canterbury Place for several years now. He’s very happy to be there and it has proven to be a great choice. The location is great – right near the subway, a Metro supermarket, and a wonderful public library (though Canterbury Place itself has an extensive library of its own). The employees are accommodating and warm. A variety of social and exercise programs are available. We were very impressed that management sent out regular email updates to family inf
—Cindy B., family member

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I would recommend Canterbury Place

My father-in-law has been living at Canterbury Place for several years now. He’s very happy to be there and it has proven to be a great choice.
The location is great – right near the subway, a Metro supermarket, and a wonderful public library (though Canterbury Place itself has an extensive library of its own). The employees are accommodating and warm. A variety of social and exercise programs are available. We were very impressed that management sent out regular email updates to family informing us about things related to Covid procedures and infection controls. I [recommend] Canterbury Place ... to my cousin, who subsequently moved in.
—Cindy B., family member

My mother has lived at Canterbury Place for almost 3 years and she's very happy with her suite and the services offered to residents. Great location - close to everything on Yonge St. and nearby parks for quieter walks. Very good food choices and residents get surveyed for their input on future meal choices. While the pandemic has been extremely difficult for everyone, management takes strict precautions to ensure & enforce safety. The facility was recently renovated and updated, and
—Elaine, family member

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Mom is very happy

My mother has lived at Canterbury Place for almost 3 years and she's very happy with her suite and the services offered to residents.

Great location - close to everything on Yonge St. and nearby parks for quieter walks.

Very good food choices and residents get surveyed for their input on future meal choices.

While the pandemic has been extremely difficult for everyone, management takes strict precautions to ensure & enforce safety.

The facility was recently renovated and updated, and it's beautiful.
—Elaine, family member

This a great retirement community. It is in a great location, has engaging resident activities and great cuisine. ... I am very grateful for the ongoing care and attention that my Father receives.
—Alyusha M., family member

The team at Canterbury Place has been amazing! In the process of moving our mom from the US, during Covid, and carrying out all the logistics remotely, Maureen Gold, and her staff have been exceptional! We are finally able to rest, knowing that mom, is in good, caring, loving hands. Thank you Maureen and the entire Canterbury team for making this happen!!
—Sandra van Bochove, family member

Our dad was at Canterbury Place for 5 years. He was quite independent when he first arrived, but needed a fair amount of help in the later stage of his stay. The staff were always so cheerful and helpful to him, for which we are most appreciative. They are constantly investing in the facility and programs to make it a better experience for the residents. To the staff - thank you so much for all you did to make dad's experience a wonderful one! We appreciate everyone from the front desk to
—Barbara L., family member

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We would definitely recommend Canterbury Place

Our dad was at Canterbury Place for 5 years. He was quite independent when he first arrived, but needed a fair amount of help in the later stage of his stay. The staff were always so cheerful and helpful to him, for which we are most appreciative. They are constantly investing in the facility and programs to make it a better experience for the residents. To the staff - thank you so much for all you did to make dad's experience a wonderful one! We appreciate everyone from the front desk to the caregivers and nurses, to the the dining room staff to the maintenance people. You all are wonderful.
—Barbara L., family member

More about life at Canterbury Place

  • Security includes round the clock emergency assistance, a response system in every suite along with building-wide security
  • The Sapphire is an in-house spa and salon where people love the pampering they get
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