Orangeville, Ontario

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Reviews of Chartwell Montgomery Village Retirement Residence

Gain exclusive insight into life at Chartwell Montgomery Village Retirement Residence. Comfort Life’s reviews give you exclusive insider information.

Our perspective

Chartwell brings its best-in-class senior lifestyle creation to Orangeville, in Montgomery Village. And with over 250 suites, this really is a virtual village within the town. With copious greenspace around and a beautiful building chock full of amenities and activities, this is a great place to live, well-liked by many senior residents and their families. You can tell residents are pleased with life here, and there’s a welcoming warmth you can feel as soon as you enter the building.

The size of the community creates many meeting places throughout, encouraging people to make friends everywhere they go. That’s pretty much what you’ll see in action here, staff and residents interacting cheerfully. This is truly created to be an all-you-need village. Amenities include an indoor pool, putting green, movie theatre, exercise area, a chapel, bar, and so much more. A highlight for many residents are theme days, as well as visiting entertainment.

Staff take great care of the residents. There’s an emphasis on serving people and treating them like guests every day, as you might expect in a five star resort—except it’s your home every day. They’re enthusiastic about what they do and cheerful throughout the day. People who live here single out staff as the highlight of life here, including the administration, dining room servers, maintenance staff, and others.

Suites in the Village are generous, more like apartments, fully equipped with a fridge, stove, oven, dishwasher, and en-suite laundry. Dining here puts an emphasis on choice, and the food is also well-liked by senior residents. Chartwell Montgomery Village is all about creating a good life for its residents, and people you talk to here will share with you that they’re very successful at this.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Ralph and Margaret Frid, resident

During our recent isolation necessitated by positive COVID testing we had excellent care and attention from staff members in all areas. The staff and management at Chartwell Montgomery always acted decisively, respectfully and compassionately.

Shirley Campbell, family member

Yesterday we celebrated my mother’s 100th birthday at Chartwell Montgomery Village. We gathered in the private dining room in building B. The luncheon catered by the dining staff was enjoyed by all (ranging in age from 9 to 100). The experience was made even more pleasurable because of our server, Sam. My mother said this is a “great place to turn 100”! It was evident that the Food Service Manager (Angelo) and his team know how to make a celebration special!

Gary Aitken, resident

As a resident of the lovely, new, independent-apartment section of Chartwell’s Montgomery Village in Orangeville, I am pleased to report that I am very comfortable and relaxed in my spacious, well-designed, one-bedroom apartment, within attractive surroundings that offer a variety of activities, very pleasant staff and resident company, as well as excellent dinners in the peaceful and inviting dining room where we can share table space and compare notes on our daily activities. If you are ready for the comfort and security of a senior’s apartment, this is the place to be!

Robert Church, resident

The accommodations here are great. The size and layouts of the suites are good, they suit the purpose well. The staff are very helpful and pleasant! The other residents are pleasant and cheerful as well. The staff have done an extremely good job during the pandemic and have kept us safe.

Joan Kennedy, resident

I'm happy at Montgomery Village, at first it was hard to adjust at first because I was coming from my house that I lived in for 26 years. Coming in with a positive attitude was key in helping to settle in. I'm a very social person and having activities and people to talk to everyday is important to me. I'm lucky to have so many positive people around me to enjoy my time during the pandemic. The staff and servers are great! The food is great here and there is always a good choices. All the staff remember your name and are always available to talk too. They are always accommodating to anything you need.

Ian McLeod, resident

Montgomery Village is a great place to live! I wasn't happy to move in here at first but then when I started to live here I found out that I loved it. The staff here are unbelieve and they do a great job looking after everyone. I love the different range of activities, and enjoy the bar area at dinner time. I also enjoy all the theme days and entertainers that come in to play music.

The staff has done an unbelieve job during the pandemic by keeping us entertained and safe.

And everyone remembers your name!

Dennis Lamberton, resident

7.5 years here, my pet dog well accepted. Staff, (all departments) competent, caring. Many activities to participate in, nearby trails great for walking.

Kenneth Peatling, family member

I have been living at Montgomery Village for two and a half years. I have made many friends here! The staff have been very helpful, especially during the pandemic. They have been very cheerful and caring for us. I love living here because I don’t have to do dishes! I also love all the exercises classes because they keep me very fit and active. It’s great to be able to walk in the conservation area right behind the building. The building is situated in a very nice environment. I am very happy that I moved here.

Paula Blatchford, family member

Recently moved my mother in law there. They have been so helpful throughout the whole move. It is a beautiful place with amazing staff.

Dave Dobson, family member

It's like living in a 5 star resort!!... but with family and friends. The staff have all taken such great care of my Mom & Dad.

Dianne White, family member

My Mom lived at Montgomery Village for almost 6 yrs and she loved every day she spent there. She made some wonderful friends and the entire staff are fantastic! The professional and friendly Front Desk, the caring and compassionate Wellness Team, the maintenance staff, the activity program coordinators, the dining room servers and the administration staff are all the very best. They handled the COVID 19 protocol extremely well and continue to do so. I can't say enough about how pleased my family has been with this retirement residence and we will miss them so much.

Adam Gray, family member

Just wanted to send you a heartfelt message thanking you and your wonderful staff for keeping my father Dennis Lamberton and all the other residents safe during this pandemic. Many other long term care and retirement homes in this province have endured much hardship and countless deaths due to this virus and incompetence. From the start your facility took this virus seriously and took strong measures to keep infection out of the building. My father was one of the first people to move in along with his lovable standard poodle. The two of them have been very happy and it’s been a big relief for my sister and I to see that your staff has taken such great care of the him and all the residents even before the pandemic.

Lesley Kelly, family member

Montgomery Village is wonderful! The people are caring, knowledgeable and supportive. I have recently had to move my parents in during these COVID days, and they have made it so easy and safe! Bravo to all the people who work there. You have made my parents’ transition better than I could have hoped for.

Meg Pritty, resident

We find that all the staff have been very thorough in protecting us from Covid 19. Therefore we are all safe. We can approach them with any concern and know it will be looked after speedily.

Lorna Mackay, family member

Thank you to all the staff at Chartwell Montgomery, Bayshore Nursing & Comfort Keepers! The care and compassion that you provided through a very difficult time has been incredible. Knowing so many wonderful people were looking after my father made being apart from him easier.

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