Reviews of Garneau Hall Seniors Community

Gain exclusive insight into life at Garneau Hall Seniors Community. Comfort Life’s reviews give you exclusive insider information.

Our perspective

Garneau Hall is run by Vancouver Resource Society, which brings nearly 50 years of experience to their seniors’ residences. That means an emphasis on affordable, quality housing, with a caring staff whose focus is on serving others and treating residents with a personal touch. This newly updated (as of 2021) community creates a comfortable environment where people living here are cheerful and friendly.

One of the hallmarks of community life at Garneau Hall is staff’s personable, clear communication with residents. During the 2020 pandemic, residents’ family members exclaimed about staff’s determined dedication, going above and beyond to inform and communicate. Family gains a strong sense of peace of mind thanks to the personal attention both they and their loved one receive here.

Dining is first-class, with table service and hearty fare on the menu. Social activities include arts and crafts, a games room, and a library. The fireplace lounge is another pleasant meeting place, and you can also enjoy the sunlit outdoor courtyard and its gardens. All-in-all, Garneau Hall has a down-home, pleasant feel to it, where you can simply be with each other and no one puts on airs. There’s also an emphasis on faith and respect for one another. It’s a place that fuels contentment among those who make their home here, and you know you can count on the people here to take good care of you.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Name withheld for privacy's sake, family member

Very friendly, welcoming, and accommodating staff. Brenda is doing an awesome job. Grandma was able to move in recently on very short notice, and staff attentively provide delicious food according to her diet requirements. Good exercise and social programs despite COVID restrictions. Care and concern for residents is clearly evident.

Charlie Bhiladwala, family member

The staff were really great, friendly and knowledgeable. There are lots of activities and lovely residents that are very welcoming. Food was delicious too.

Joan, resident

Garneau Hall was the first place I looked at with my daughter. We had such a good feeling, I moved in and have never regretted it. The staff and residents are very helpful and friendly. We have many activities and exercises to keep us busy. Fresh air in the courtyard is watching the birds and flowers in the summer. The food is good. There is good communications between staff and families. It is a good place to reside in.

Elizabeth, family member

It’s always a pleasant surprise when my expectations are exceeded. And over the past year, Garneau Hall has FAR exceeded them. The staff’s commitment to protecting and taking care of the residents through the Covid-19 pandemic has left me humbled. The staff's timely, personal updates, month after month, has left me in awe of how they have selflessly dedicated themselves to helping me cope with the worry, concern and distancing from my Mom. Detailed e-mails combined with frequent telephone calls left me with no questions - and no doubts - that matters were being handled superbly. Chatting with Mom through regular, staff-assisted FaceTime/Zoom calls was especially wonderful - and made Mom’s day, every time. The lengths the staff went to, to help make Mom’s 92nd birthday an extra special event was …..well, there are no words.

In September of 2015, Mom moved to Garneau Hall. And it’s not her apartment or the food or the activities that make it special (although they’re all great!). It’s the people who have taken care of my Mom when I can’t be there. It’s Lyle who tirelessly lobbied to get the Covid-19 vaccination for all the residents at the earliest possible moment. It’s Brenda who’s been there for my Mom - and me - since Day One. It’s Andrea, who's spent extra time on the phone with me when she’s got many, many more calls to make to other families. It’s these people, like Brodey, Eric, Samantha, Geraldine and many more, who make me sure that Mom couldn’t possibly be in a better place.

Cindy, resident

I am so very content here, I really am. Everyone here is excellent and everyone here is so good to me. The food is also very good! I like the variety of meals and to be able to select weekly. I love the convenience of being close to grocery stores, drug store, and banks to name a few. By moving here, I did it right