London, Ontario

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Reviews of The Village of Glendale Crossing

Gain exclusive insight into life at The Village of Glendale Crossing. Comfort Life’s reviews give you exclusive insider information.

Our perspective

The Village of Glendale Crossing creates a good-natured community made up of both seniors and staff. The care and nursing staff here get an especially high grade for “going that extra mile” as part of their daily routine. With the opening of Phase 3 in 2023, The Village became a fuller, more vibrant community that benefits strongly from Schlegel’s town square layout and other features. Friends meet each other throughout the building, and a lively daily activities schedule further enhances the social life.

An established long-term care community, The Village now provides happy retirement living for a diverse group of seniors, as Schlegel does in other communities across the province. There’s an indoor cafe where friends meet, a library where readers relax or chat quietly by the fieldstone fireplace, a chapel, a general store, a community center, a greenhouse, a beauty salon and barber shop, and a hobby and craft room. The Ruby dining room and The Riverstone spa and salon make it feel like a resort. Seniors thrive here.

As much as Glendale Crossing feels like a small town, even more so, it feels like a place you want to call home, where you feel you can live very nicely. In independent living and senior apartments, seniors find daily joy in many friends just outside the door of their suites. It really feels like an old-fashioned Village that combines care for your neighbour with a focus on positivity, in a secure setting where everyone trusts each other.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Fran Blewett, resident

I have had the pleasure of being at Glendale Crossing since November 16, 2023. I have so enjoyed the whole experience, I have a beautiful room on the eighth floor and I have had nothing but a smooth move-in with assistance when needed. I really have to commend the Crossing staff as they have been welcoming, approachable, and supportive. I consider this a 5-star experience all the way around and I look forward to spending many happy years in this establishment.

Erella Rousseau, family member

The newly opened building of Glendale Crossing feels cheerful and welcoming the moment you enter the front door. The units themselves are very well finished, feeling luxurious. There is the added convenience of laundry machines in each unit. My mom does all her own cooking, she makes good use of the weekly shuttle to the grocery store(so I can’t comment on the food at the dining hall). She loves chatting with her new friends over a cup of coffee on the main floor cafe.
The layout of the building allows for ample opportunity to socialize, as well as having a variety of scheduled daily activities offered within the building. The staff are very friendly and attentive to my parents’ needs, and will give individualized visits to their unit to provide information and encouragement. My mom feels extremely supported because any of her concerns are addressed promptly, thoroughly and professionally. I highly recommend this accommodation as an excellent environment for seniors.

D. R., family member

Nothing but fantastic results. Attentive and helpful. Period. Our mom loves it here.

Wayne Reynolds, family member

My mother Irene Reynolds was a resident in long term and she loved it there. The staff treated her with such kindness, support and more. She passed away in there and she was loved by staff and residents. I am now waiting for long term and Glendale Crossing is where I want to go to.

Phil, family member

My mum lived on the Westminster Neighbourhood for a year following her stroke before recently passing away. The regular PSW's , RPN's, and RN's are incredible and went the extra mile to make sure she was comfortable, especially once we had to put her in palliative care. The food was very good, always with choice and accommodating to special requests. The physiotherapists kept her moving until that was no longer possible, and they offer a wide variety of extra curricular activities for the residents. They always made sure she was aware of what was going on, and would extend personal invites. She loved the spiritual program offered by Maureen, that was probably her favourite activity. Housekeeping was there every day, and they also take an active interest in the residents. Like most people mum did not really want to be there in the beginning but soon called it home and felt very lucky to live there.

Jeanette Maloney, family member

My husband has been there almost five years now. Brighton staff are excellent (caring, friendly). So glad I was able to get him in. He has issues that can be trying at times however all staff couldn't be better in handling it and keeping me well informed. There may have been past issues, prior to our arrival, however I highly recommend The Village of Glendale Crossing.

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