THE COMFORT LIFE REPORT:The Roxborough Retirement Residence - Verve Senior Living
Lifestyle options:
Independent Living
Guest stays available, Respite care available, Private home-care allowed
Cost (from):
$4,445
Suites:
148 suites (Alcove, Studio, 1-bed, 1-bed + den, 2-bed, 2-bed + den)
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Our Perspective
How we see The Roxborough Retirement Residence - Verve Senior Living
Seniors and family members agree that the Roxborough renews people's enjoyment of life. That begins with the reinvigoration of moving into a clean, still-new place—but that’s deepened by the day-to-day environment here. It's a revelation to people how great life can be in a place where they’re surrounded by fellow seniors and service-minded staff.
A highlight of life here is the rich social life you can participate in every day. There are musical offerings in the parlour, delicious spreads of chef-prepared food, and activities like strawberry socials. Some of the residents' favourite activities include a cocktail hour, the gardening club, and religious services in-house. In the dining room, there's an opportunity to eat with a variety of other residents and deepen friendships every day. This works together to create the vibrant social life you’ll see on display here. Throughout the community, you'll find residents engaged in casual, happy conversations. It's obvious, then, that this feels like home to them.
We asked residents and their families about life at The Roxborough Retirement Residence - Verve Senior Living.
Access verified Reviews here
Community’s Perspective
How The Roxborough Retirement Residence - Verve Senior Living sees itself
Who are you as a community?
The Roxborough is located in historic Newmarket just steps away from Southlake Regional Health Centre. Elegantly appointed rooms from studios to two bedroom and den suites. Three meals available daily. Certified healthcare staff and Emergency Response System 24-hours a day plus assisted living packages if required. Weekly housekeeping, linen and towel service. Cozy, comfortable and vibrant amenity spaces and activities to suit your personal lifestyle; choose to join, relax or watch, your day your way.
- Opened in: 2010
- Ownership: Private. A member of Verve Senior Living
- Languages Spoken: English
What do you do differently or uniquely well?
Our dining services, influenced by kitchen staff with hotelier backgrounds, is second to none in the area: from cherry socials at the height of cherry season to ladies high teas, we can accommodate the gourmands and the epicurious Our warm wood and fine furnishes makes The Roxborough cozy and relatable for those looking for upscale but homey surroundings.
Named one of Canada’s Best Managed Companies for the third consecutive year (2023–2025) the prestigious award recognizes Verve’s proven leadership in retirement residence management, its strong and values‑driven employee culture, and its ongoing focus on innovation and exceptional resident experience across its communities.
What supports do you offer residents as they adjust to life there?
We offer a buddy system to link new residents with those who have called The Roxborough home for some time. Managers and staff pop in to welcome those just arriving, and members of our Life Enrichment Team interview new residents to identify hobbies and interests and match them with activities on offer. Family are widely encouraged to spend time with their loved ones and join us for meals and events such as our monthly buffet brunches.
How are residents supported if their needs change?
At The Roxborough, residents can continue living comfortably even as their needs evolve. The residence offers independent living with supportive services that can be added as required, including personal assistance and wellness support. Access to professional healthcare services and respite options allows care to increase in a coordinated way, while residents remain in the familiar surroundings of their suite and community.
Under what conditions would you advise someone against choosing your community?
The Roxborough is best suited to seniors who value independent living within a supportive and socially engaged community. Someone who requires highly specialized or intensive medical care in a clinical environment may find a different type of setting more appropriate. We support independence while providing thoughtful assistance when it is needed.
What might residents find surprising about your community?
Residents are often surprised by the strong sense of community, where friendships develop naturally through shared meals, activities, and daily routines. Families often comment on how well staff know residents and their visitors, and how attentive and responsive the team is in everyday interactions. The combination of warm relationships and an active lifestyle tends to stand out quickly to those experiencing the residence for the first time.
How will your community change in the next five years?
In the years ahead, The Roxborough will continue building on its focus on resident wellbeing and an engaging retirement lifestyle. Programming, services, and amenities will evolve with residents’ interests and needs, while the community continues to emphasize attentive service, meaningful activities, and a comfortable environment where residents enjoy their independence.
What five facts about your community should people know?
• Located in Newmarket, close to Southlake Regional Health Centre and local amenities.
• Offers independent living with supportive services available when needed.
• Provides short-term respite stays and flexible support options.
• Part of the Verve Senior Living family of retirement communities.
• Known for a welcoming environment, attentive staff, and an active community lifestyle.
Insider Perspectives
Interview videos
What people with insider's knowledge of The Roxborough Retirement Residence - Verve Senior Living shared with Comfort Life.
Watch our interview with Silvia Perkins to learn about the unique experience offered by The Roxborough Retirement Residence.
Watch our interview with Cathy Charpentier to learn about the unique experience offered by The Roxborough Retirement Residence.
David Bird of Verve Senior Living shares Verve’s evolving vision, focused on resident-centric service and diverse life enrichment opportunities.
Verified reviews of The Roxborough Retirement Residence - Verve Senior Living
What residents and their loved ones say about The Roxborough Retirement Residence - Verve Senior Living in reviews.
Ron Gerston, resident
"My wife Angela and I moved into the Roxborough in Dec 2023. We are an active couple and weren’t sure if this was right for us. However, the staff and residents welcomed us warmly, and we have made a lot of friends here. Activities are many and far-reaching, something for everyone. Some activities include social events, special outings, live entertainment, movies, and of course, Bingo…all keep you as busy as you like or not. We have travelled extensively and have eaten in some outstanding ven..."Marion Roberts, visitor or friend
"I was very fortunate to have such a positive experience during my rehab at The Roxborough in April of this year. It is spear headed by Melanie. Melanie was in contact with me from setting the initial meeting to explain what was offered and allowed me to put my possessions in early to accommodate my surgery schedule. The staff on a whole were also very polite as was my case with the night attendants. Bringing more ice at night and adding a couple of cookies to tide me over. I would highly recomme..."Barrett Greenhow, resident
"My wife Joyce and I moved into the Roxy in August and couldn't be more satisfied. Where does one start ? The staff are without exception - Fabulous ! The food is 5 star all the way as at each meal you always get options; is always the freshest imaginable; always served on linen table cloths; is changed after each person is finished dining and includes the nicest wait staff possible. Add to this, you can dine on your schedule ( with -in certain hours ) and choose to sit with new friends each meal..."Testimonials and Stories
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Thank You
I would like to express a warm and appreciative “Thank you” to all who are employed by The Roxborough. Whoever has assisted directly with my needs or anyone behind the scenes. I realize it’s a team effort. You all come together very efficiently with compassion and empathy towards, not only myself, but from what I have observed, to all of us.
It was very difficult for me to make the quick and drastic transition from living in my home independently to being in a retirement home setting. I would like to mention that you all have helped in making me feel welcomed. With your warm smiles, kind tone and mild mannered way you have given me direction when I needed it. I realize it’s not an easy task, but all of you do it so well. Please don’t stop. -
Resident Testimonial
When my wife Leslie and I decided it was time to move to a retirement residence we visited several in the area. With regards to the accommodations they offered we found very little difference. However as soon as we entered the Roxborough we found a warm and welcoming atmosphere. We moved in a little over a year ago and that first impression has been confirmed over and over causing us to have no regrets about our decision to choose the Roxborough.
Lifestyle
Lifestyle options
Independent Living (definition)
Cost from $4,445
Also offering Independent Supportive Living, with discreet support provided in the comfort of your Independent Living suite.
Includes
- Designated dining area
- Meals (3x/day)
- Daily tidy (Extra fee)
- Housekeeping (1x/week)
- Medication administration (Extra fee)
Assistance with
- Bathing (Extra fee)
Independent Living at The Roxborough Retirement Residence - Verve Senior Living falls within the higher monthly costs for retirement communities in Ontario
Suites
- Type: Alcove
- Ownership: Rent
- Cost: $5,475
- Size: 507sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
- Type: Studio
- Ownership: Rent
- Cost: $4,445
- Size: 361sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
- Type: 1-bed
- Ownership: Rent
- Cost: $5,670
- Size: 542sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
- Type: 1-bed + den
- Ownership: Rent
- Cost: $6,305
- Size: 606sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
- Type: 2-bed
- Ownership: Rent
- Cost: $7,700
- Size: 795sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
- Type: 2-bed + den
- Ownership: Rent
- Cost: $8,630
- Size: 1071sq/ft
- Companion fee: +$945
- Details:
- Cable TV in room (additional fee)
- Call Bell System
- Kitchenette
- Mini-fridge
- Patio/Balcony
- Personal phone number in room (additional Fee)
- Contact:
Dining
Chef prepared, world inspired. We believe food is more than sustenance. Good food should be enjoyed with friends, made with fresh local ingredients, prepared from scratch by an experienced culinary team, and served by our friendly and courteous dining staff who know your personal tastes. *Tray service in suite is no charge if Resident is deemed unwell.
Meal service : Bar, Bistro: (24 hours), Bistro: (daytime), Buffet, Pub, Room Service (extra fee), Table service, Tray service in suite (extra fee)
Seating type : Open seating
Special diets : Celiac Diet, Diabetic, Ethnic, Gluten Free, Kosher style, Lactose free, Low sodium, Vegetarian
Amenities & Services
Residence Amenities & Services
Arts and crafts
Billiards
Chapel
Community Garden
Computers
Emergency call system (pendent)
Emergency call system (pull-cord in room)
Fitness Studio
Games Room
Gift Shop
Hairdresser
Hobby kitchen
Internet
Laundry machines
Library
Mail box
Mail delivery to suite
Mail to concierge
Movie theatre
Newspaper delivery available to suite
Newspapers delivered to concierge
On-site General Store
Onsite foot care
Out patient programs
Parking (indoor)
Party room
Patio/Courtyard/BBQ
Pet friendly
Private bus for outings, regular trips
Private dining room for family/friends
Recreation facilities onsite
Religious Services & Holiday Celebrations
Spa Services
Spa tub or shower room
Spa/Beauty Salon
Storage lockers
Walking Path
Wellness Center
Wheelchair (electric)
Wheelchair (scooter)
Wheelchair Accessible
Programs & Activities
Bid euchre, bridge and other card games; multidenominational church services; baking club; meet me at the MOMA (Museum of Modern Art) art classes; Toonie bingo; movie matinees; educational web based sessions; wine and cheese socials; new resident socials; courtyard BBQ's; Go4Life Walking Club; Knotty Knitters Group; chair yoga; signature Fit Minds program; shuffleboard; billiards; drum fit; cribbage
Arts and Crafts
Billiards/Pool Tables
Bingo
Brain Fitness
Card Games
Continued education
Day Trips
Entertainment
Excursions
Exercise Program
Gardening
Movie Nights
Parties
Resident social / activity club
Sewing
Shuffleboard
Theatre
Weekly Shopping Trips & Excursions
Staff & Care
General Manager's Message
Greg Boudreau
Greg Boudreau is the new General Manager at The Roxborough Retirement Residence.
Born and raised in Newmarket, he lives in Aurora with his wife and three teenage sons.
Greg is a classically trained chef having worked at private clubs, hotels, restaurants and golf courses in the GTA.
Greg took his passion for customer service into improving the lives of residents living in Long Term Care and Retirement homes in York Region.
He is pleased to return to his home town to lead the exceptional team
at the Roxborough.
Staff
| Medical and other support staff | |
|---|---|
| Registered Nurses | |
| Registered Practical Nurses | |
| Personal Support Workers | |
| Guest Attendant | |
| Doctor | visiting 2x/week |
| Geriatric Pharmacist | visiting 1x/week |
| Foot care specialist | visiting 2x/month |
Number of care staff:
- Daytime: 3
- Weekends: 2
- Nights: 2
Care services
Care options available:
- Guest stays available
- Respite care available (cost from $165)
- Private home-care allowed
Health Services:
- Catheter care(with government assisted)
- Cognitively impaired residents(with special assistance)
- Feeding tube assistance(with government assisted)
- Medication charted by exception(with special assistance)
- Ostomy care(with government assisted)
- Oxygen assistance(with special assistance)
- Physically challenged residents(with special assistance)
- Vitals monitoring(with special assistance)
Move-in requirements
Chest x-ray is used instead of TB testing. Not provided for anyone over 65.
• Chest x-ray
• Medical form completed by family doctor
• Personal Interview
• TB test required
News
Featured Articles
Humbly honoured, proudly Canadian
Verve Senior Living is proud to be one of Canada’s Best Managed Companies and proud to be Canadian.
How do you know when it's time to retire?
Helpful advice on planning and thinking about when to retire, from Verve Senior Living.
How to unleash your individuality in retirement
Retirement is the time you can be yourself and truly do what you love.
Recent News
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Accreditation & Associations
Neighbourhood
Neighbourhood
The town of Newmarket has small town charm, with big city conveniences. It’s landscape is a gentle blend of over 70 parks and nature trails that feed the soul and inspire all those who visit. Its combination of culture, historic architecture, recreational and art activities makes Newmarket a perfect location to call home.
The Roxborough Retirement is located at 1 Roxborough Road, Newmarket, Ontario, L3Y 2P8.
What's nearby:
Upper Canada Mall 
Newmarket Senior's Meeting Place 
Southlake Regional Health Centre 404 Town Centre 
Newmarket Old Town Hall Theatre 
Newmarket GO Station
Newmarket Public Library 
Total Health Compounding Pharmacy Compare The Roxborough Retirement Residence - Verve Senior Living with nearby communities
| Compare with | Lifestyle options | Location |
|---|---|---|
| Delmanor Aurora | Independent Living | Aurora, Ontario |
| Holland Gardens - Verve Senior Living | Independent Living | Bradford, Ontario |
| Richmond Hill Retirement Residence - Verve Senior Living | Independent Living | Richmond Hill, Ontario |
| Stouffville Creek Retirement Residence - Verve Senior Living | Independent Living | Stouffville, Ontario |
| Delmanor Elgin Mills | Independent Living | Richmond Hill, Ontario |
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