Community’s Perspective

We asked White Cliffe Terrace to answer the following questions:

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Reviews of White Cliffe Terrace

Blanch Billett, resident
"I love it! We have our freedom! We have our nurses, we have our PSW's, we have a Red Seal chef in the kitchen! Everyone has good days and bad days even in their own home, but this is my home. "

Brian Holden, family member
"Interaction with other people has been a great improvement for my mom. Mom's always been a quiet lady but now she's got lots of friends there she looks forward to seeing each day. The staff has treated her very well, and they have truly respected our wishes to come and get her for meetings or activities. Everything's been very positive for us. "

Lyse Penny, family member
"It was a difficult decision to move my husband's mother but the folks at White Cliffe bent over backwards to make it easy for us. Now my mother in law enjoys the weekly outings and feels a lot less lonely. It has only been a few weeks and she is still settling in but everyone at White Cliffe is working hard to help her feel settled and we are thrilled she is only 5 minutes away. Christian Ann is so understanding and never made us feel like we were asking too much. The general manager Anne also m..."

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• Families & Residents

Son of Resident

• In this Perspective:
• 00:52 - What do you appreciate most about White Cliffe Terrace?
• 02:17 - What would you highlight about the social life, staff, facilities, and amenities?
• 04:53 - How has your parent's life improved since moving?
• 06:00 - What are the unique values of White Cliffe Terrace?
• 06:43 - How has your own life improved since your parent moved into White Cliffe Terrace?
• 07:35 - What would you like to tell other families who are considering White Cliffe Terrace?
• 09:43 - What made you choose White Cliffe Terrace?
• 10:42 - What was your decision journey like?
• 11:15 - What was the process like moving your parent into White Cliffe Terrace?
• 12:50 - Would you do anything different if you were to go through the decision journey again?
• show more

Resident

• In this Perspective:
• 00:59 - What made you choose this community?
• 02:33 - What was your initial impression of this community?
• 02:48 - How was the process of moving in?
• 03:57 - How did this community make the transition easier?
• 05:41 - What are the facilities like?
• 08:20 - Is there an active social life?
• 09:05 - When did you start to feel at home here?
• 10:19 - What is your favourite thing to do here?
• 10:59 - What can you tell other families who are considering this community?
• 12:16 - What advice would you give to others searching for retirement homes?
• 13:19 - What would you do differently if you had to start this process all over again?
• show more

• White Cliffe Terrace Retirement Residence - J Deegan

  December 1st we had the Deegan Family Christmas.
  It was great ! Full turkey dinner for 30 people. The dinner was delicious, staff was very friendly, very helpful.
  The 2 ladies that served and took care of dinner were excellent!
  Our mother Jean Deegan enjoyed the afternoon as did the rest of the family.
  Thank you
  The Deegan’s

• White Cliffe Terrace Retirement Residence - P Duffy

  It's a year today that Dad passed away and I was looking through some old pictures, many of the recent ones from Whitecliffe activities. It reminded me of how much he enjoyed it there and I just wanted to say how much we appreciated all the care and efforts involved from you and the staff in reception, PSW's, nurses and Dining Room and Maintenance.
   

• White Cliffe Terrace Retirement Residence - D DeGray

  My father has been at White Cliffe for almost two years and I cannot say enough about it. He is happy, active and I can walk away after a visit and know that he is in good hands.
  There are many activities for those who want to participate or just observe.
  I went to their Italian dinner last night and it was great. Every meal I have had there, and there have been many, have been awesome. Residents have choice and if the choice does not suit their palette at the time they can ask for something else and if the kitchen can accommodate, they do.
  The staff is always smiling and knew my father's name the day he moved in as well as mine. I am always greeted with a smile and my dad as well. The staff treat him like royalty. I also believe you get what you give and if you are constantly rude and or complaining well then... However, I cannot see any of the staff that I have met be rude to anyone, and I am there quite a bit. ALL staff are wonderful!
  As I said, I can leave the building and know that my father is cared for and treated very well. I would highly recommend White Cliffe.

• White Cliffe Terrace Retirement Residence - Iris

  My dad moved into White Cliffe Terrace 3 ½ years ago.  Prior to his arrival we had visited your home and sampled your lunch, which we found to be very tasty and prepared from only fresh ingredients (not frozen or canned).  All the staff were kind, friendly and helpful!  We have since recommended White Cliffe Terrace to other seniors!  Everyone we know, who has visited my dad there mentions the kind staff and extreme cleanliness.  About a week after dad moved in, he looked a bit lost one day.  One of your nurses who was going on her break asked him if he might like to walk across the street with her to Tim Horton’s and get a coffee.  Dad was delighted by this kind gesture (which the nurse had mentioned to me).  Any requests that dad has made of the years (i.e. picture hanging, TV issues, heating/AC troubles, etc.) were attended to in a timely fashion.

  In closing, I wish to state that I visited many seniors’ homes over the years and found yours to be the best!

  P.S. Our relatives from Germany who visited us in 2019 remarked on the beautiful lobby, dining room and the cleanliness of the building overall.

• White Cliffe Terrace Retirement Residence - Brian

  Thank you for all your assistance, support and kindness with my mom’s settling into your home.  We are aware that often it takes much time for an individual to adjust and your professionalism has been 5 stars.  Add Covid to the mix and you guys are certainly the best in town!

  With gratitude,

•  Independent Living
•  Assisted Living

Residence Amenities & Services

Programs & Activities

Anne comes to White Cliffe Terrace with approximately twenty years of Healthcare Administration experience with the last ten being in Seniors Living.  Anne is passionate about the support of our Residents and strives to ensure they remain engaged while enjoying the best possible life experience.

PCR testing for Covid 19 with a negative result and double vaccination are required prior to move in.

Read the most recent COVID-19 updates from White Cliffe Terrace

Accreditation & Associations

White Cliffe Terrace is located in Courtice, Ontario. We are just east of Oshawa on Hwy #2 in the Durham Region. Our location provides easy access to both the 401 and 407 highways. We are located within walking distance of the Courtice Urgent care, shopping, restaurants and banks and much more.

White Cliffe Terrace is located at 1460 Highway #2, Courtice, Ontario, L1E 3C4.