Hawthorn Park Retirement Community Reviews

867 KLO Road, Kelowna, British Columbia, V1Y 9G5


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It's easy to make a great new life for yourself at Hawthorn Park. You'll often hear laughter coming from throughout the building. People happily share their lives with each other here and through activities like bingo, strolls with the walking group, or dancing during Happy Hour. The community environment facilitates the formation of new, caring relationships and a renewed love of life.



Flexibility, friendship, and fun

Hawthorn Park is at the top of the list of retirement homes in Kelowna proper. A number of things about this community make it outstanding: the personalization of each suite, fantastic features inside and out, and its care for dementia sufferers. The suites here are some of the most reasonably priced we have seen for a community of this quality.

When the time comes and you know you have to move, Hawthorn Park allows you to create a new life for yourself, to start over from where you are. You'll find great new friendships with people your own age. There's always just enough to do, no matter who you are or what you like: card games on the patio, yoga classes, or just a chat over coffee. The community is especially nicely decorated throughout -- just one more aspect that facilitates happiness of residents.

One of the nicest things about this community is the amount of flexibility that residents have. This begins with the way residents are able to personalize suites with whatever they want to bring with them from home. Residents also love that they can plant their own choice of flowers in their balcony gardens. At meals you always have a choice between at least two entrees.

  • Independent living
  • Assisted living
  • Long-term care
  • Dementia/Memory care

  •   $3,085 per month

  •   161 suites

What people say about Hawthorn Park Retirement Community


Recently my Mom has taken residence at Hawthorn Park in Kelowna . She has settled in nicely thanks to all the wonderful professionals both Mgmt and Staff, that go out of their way to make your day great! The food is a big part of independent living and at Hawthorn the food is very good, a mix for all palates... I recommend Hawthorn as a safe and professionally run place for anyone who asks. No regrets having my Mom live at Hawthorn in Kelowna!
—Sandy Osman, family member

My mom has been at HP independent living (or supportive housing - same thing) for 3 years. Staff are very caring and friendly and helpful. The extra care and attention and communication during covid has been exemplary. The location is great - close to shopping, drs, lab, hospital, bus services etc. There is a lovely walk along the creek behind the buildings on HP property, and my mom and I also enjoy the trail in the wetland park across the street off Casorso Rd. I love the layout of the main fl
—Lynnda Swan, family member

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Google review (May 2021)

My mom has been at HP independent living (or supportive housing - same thing) for 3 years. Staff are very caring and friendly and helpful. The extra care and attention and communication during covid has been exemplary. The location is great - close to shopping, drs, lab, hospital, bus services etc. There is a lovely walk along the creek behind the buildings on HP property, and my mom and I also enjoy the trail in the wetland park across the street off Casorso Rd. I love the layout of the main floor with the reception desk a center of activity and a lovely sitting area. Mom says it was a tough decision to leave her condo and move to HP, but she is glad she did, and says she probably should have moved here sooner.
—Lynnda Swan, family member

My Mom has been at Hawthorn for 3 years. The staff have all been very friendly and dedicated. I was impressed that they all seemed to remember her name within the first week! They have been quick to respond with assistance when needed (like misplacing hearing aids). I have been able to reach nursing staff in a timely manner if I have a concern or questions. Staff added many extras to help the residents deal with Covid as well (like concerts from the parking lot that they could watch from a balco
—Lorna Vredik, family member

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Google review (Apr 2021)

My Mom has been at Hawthorn for 3 years. The staff have all been very friendly and dedicated. I was impressed that they all seemed to remember her name within the first week! They have been quick to respond with assistance when needed (like misplacing hearing aids). I have been able to reach nursing staff in a timely manner if I have a concern or questions. Staff added many extras to help the residents deal with Covid as well (like concerts from the parking lot that they could watch from a balcony).

—Lorna Vredik, family member

After my dad passed away in 2010, we looked at several retirement homes in Kelowna before selecting Hawthorn for my mom. She has been there for nearly 10 years and we have been very happy with our decision. The buildings are modern and very clean, the food is very good, and the staff is awesome. We are currently moving my wife's parents into Hawthorn as well!
—James Seidel, family member

Hawthorn has been a beautiful experience for our family and worth every penny! People go to Hawthorn to live not die. Everyone there, whether it's other residents or staff, are always welcoming. Our loved one enjoys the many activities and always has good things to say about the food. While the past year and a half has been challenging they have worked hard to insure everyone has felt safe and stayed healthy. The one thing I really like is that when visiting it doesn't smell of an Old Folks Home
—T. B., family member

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Google review (Apr 2021)

Hawthorn has been a beautiful experience for our family and worth every penny! People go to Hawthorn to live not die. Everyone there, whether it's other residents or staff, are always welcoming. Our loved one enjoys the many activities and always has good things to say about the food. While the past year and a half has been challenging they have worked hard to insure everyone has felt safe and stayed healthy. The one thing I really like is that when visiting it doesn't smell of an Old Folks Home. Hawthorn has many things to offer the residents and in my opinion is worth every penny.
—T. B., family member

The staff at Hawthorn Park are incredible! My Mom moved in almost 2 years ago and I usually visit her 3 times a week. The staff are always kind, cheerful, helpful when I have questions or concerns about my Mom. I think their kindness is what stands out most though. Through the covid19 times, they have been so empathetic and the communication to families has been second to none! Thanks to them, I know my Mom is in the best place possible!
—Colleen Mackie, family member

I am so grateful for the dedication and commitment of all the Hawthorn staff to keeping their residents safe and healthy. Right from the beginning, in March (I think) of 2020, way ahead of many other institutions, Hawthorn was ahead of the curve, putting in place restrictions to keep their residents and staff safe and healthy. I so appreciate knowing my mother is safe in your hands.
—Heather, family member

Our Mom has been a resident at HP for the past nine months and although the timing wasn't great with respect to the pandemic; she has felt very safe and comfortable in her new home and for that we are all very grateful to the management and staff at HP. You are all caring, compassionate and beautiful people who we have entrusted our loved ones well being, wellness and a sense of community. We would also like to give an extra shout out to Alyssa for facilitating Moms move and transition into HP,
—Marlene, family member

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Google review (Apr 2021)

Our Mom has been a resident at HP for the past nine months and although the timing wasn't great with respect to the pandemic; she has felt very safe and comfortable in her new home and for that we are all very grateful to the management and staff at HP. You are all caring, compassionate and beautiful people who we have entrusted our loved ones well being, wellness and a sense of community. We would also like to give an extra shout out to Alyssa for facilitating Moms move and transition into HP, the lovely ladies at front reception and lastly but not least, Crystal who is truly an earth angel and the health care profession is very fortunate to have her. She is thoughtful and mindful of our Moms health issues and the needs of her little dog. Thank you for being a safe, kind, nurturing "second home" for our Mom. - The Vickers & Lazoruk families

—Marlene, family member

One of the best retirement homes ... it leaves nothing to be desired.
—Devan, family member

I'm very happy with Hawthorn Park. I am independent, but it's a very safe place. My family knows I am safe and happy here.
—Mary Lou, resident

More about this community

  • Suites are equipped with balconies and a walk in shower.
  • Onsite features are many, including an indoor pool, spacious games room, and a movie theatre perfectly suited for small gatherings of friends.
  • Short walk to the beach at Okanagan Lake, where you can take in the local wildlife or enjoy a peaceful lakefront stroll.
  • Staff that is dedicated to the community and its residents. People who work here treat seniors as if they were members of their own family.
  • Enjoy a view of the distant mountains.
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