The Redwoods Retirement Residence Reviews

2604 Draper Avenue, Ottawa, Ontario, K2H 9B1


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Ottawa offers few retirement options as stable as The Redwoods. Here, they rightly boasts about the value of staff retention and how happy people are working here. Residents appreciate the deep familiarity they have with people serving them. Staff readily remember names and personal preferences. And because serving staff, nursing staff, and personal support workers have often worked together for years, that also benefits the whole community.



Independent senior apartments where you're well-taken care of

A superbly well-appointed Ottawa retirement home located close to the 417 in West Ottawa. This is a lovely high-rise seniors' tower (17 floors) with great views from its balconies, and a variety of suite styles to select from. This residence still feels very new and clean throughout, but it's been established over ten years, and much of the staff has been here since it opened. People love the flexibility of living independently in your own apartment, as in any tower, combined with the option of sharing in dining or hiring care as needed.

The Redwoods offers care up to assisted living, with dressing, bathing and feeding included. The Ottawa Ikea is nearby, as are banks, churches and a variety of health care services. Kids from local schools drop in for day visits and interact with residents through activities like a reading buddy program. For all of the friendliness and great care, there are also a wealth of exciting amenities, including chef-prepared meals, a heated indoor saltwater pool, a wellness program, a pub, and more.

For seniors who have had a health scare, or who simply want to make housework a thing of the past, it's an excellent choice: a friendly community of peers in a building that's a safe, warm, and wonderful place to live. It's ideal for Ottawa-area seniors who want the best in life, living in community with other seniors, close to family in Kanata, Nepean or elsewhere in the west end of Ottawa.

  • Independent living
  • Assisted living

  •   $2,597 per month

  •   211 suites

What people say about The Redwoods Retirement Residence


Mum enjoys the meals, which are a good variety and sensible portions. The housekeeping staff are wonderful and come in daily to see if she needs anything. She also gets help with her shower. [She had a complaint and] staff offered her help which proved satisfactory ... My sisters and I are relieved that she is in a retirement home that she likes and in which she feels well taken care of.
—name withheld for privacy's sake, family member

I have only been here a few days but it has been very positive. Everyone is very friendly. All my requests to staff were handled promptly and efficiently.
—Ed, resident

There's a lot of activities, something going on most of the time. You're always welcome at anything. The thing I like best about the Redwoods is the staff, the people. They create such a nice, welcoming, friendly atmosphere. I also like that I have my own full kitchen. That really makes it a home for me.
—Margaret, resident

From day one ... we have found the residence exceeds our expectations on all levels, the quality of care and food is more than satisfactory. This combined with a staff who truly care about the residents and their well-being make the Redwoods [a great choice]. My mom's life has been enriched by moving here!
—Dan C., resident

Such a nice place to live ... The staff are very pleasant and always helpful. The meals are healthy and freshly prepared and the dining room service is excellent. I'm so happy my parents are living in a safe environment where I feel confident that their daily needs are being met.
—Leah, family member

For the last several years, I have been enjoying the special events at the Redwoods. They are always different fun and so well-planned. I love these fun times an your staff makes everyone feel so welcome - Like agoing home when you are a child! My friends and I have toured the Redwoods. I was most impressed with the suites. They are spacious, bright and airy, pale, soothing colors on the walls. Never would you have a boxed in feeling if you were moving from a bigger living space. Thank you so mu
—Mrs. Birbeck, resident

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Wonderful Place

For the last several years, I have been enjoying the special events at the Redwoods. They are always different fun and so well-planned. I love these fun times an your staff makes everyone feel so welcome - Like agoing home when you are a child! My friends and I have toured the Redwoods. I was most impressed with the suites. They are spacious, bright and airy, pale, soothing colors on the walls. Never would you have a boxed in feeling if you were moving from a bigger living space. Thank you so much for taking such good care of our seniors. I am always impressed with the many activities on your monthly calendar. Ottawa is so fortunate to have such a well-maintained friendly place. Whenever we visit the redwoods, Chefs have always prepared the most delicious food. Some of the residents have commented to us it is the same in the dining room. What is not to like at the Redwoods?
—Mrs. Birbeck, resident

We just got back from a three week stay in The Redwoods. My husband went there while I had surgery and then I joined him for a recovery period. We were very impressed with the whole place. The white linen table cloths, the lovely and varied meals, the excellent service from staff and the attention to every detail we could imagine were really outstanding. We decided we didn't need nursing care, but on one occasion my husband fell and that night a nurse turned up to make sure he was okay. Th
—Joan Shouldice, resident

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Convalescent stay

We just got back from a three week stay in The Redwoods. My husband went there while I had surgery and then I joined him for a recovery period. We were very impressed with the whole place. The white linen table cloths, the lovely and varied meals, the excellent service from staff and the attention to every detail we could imagine were really outstanding.

We decided we didn't need nursing care, but on one occasion my husband fell and that night a nurse turned up to make sure he was okay.

There was daily maid service and a thorough cleaning once a week with clean sheets and all household laundry done for us, and an excellent laundry where we could wash our own clothes.

I appreciated that there was a Catholic service in the chapel every Wednesday, (United church on Thursday) and I loved the library which had a very good selection--something for everyone.

We didn't take part in too many of the special programs, but there were lots of things offered as well as an opportunity to take part in volunteering with the library or in other ways. I even picked up some knitting to do for my granddaughter.

In effect, residents have their own apartments within the building, but with all the special care the residence provides. I think now, that instead of getting an apartment somewhere and then moving into a seniors' residence, we will just move into the Redwoods permanently!
—Joan Shouldice, resident

Since [mom] moved in last March, I have been so happy to feel the caring and consideration offered to all the residents, so they have opportunities to engage in so many social events. [This] builds a wonderful community feel among the residents … Staff at The Redwoods seem constantly up for the task of improvement, getting residents’ input. I'm so impressed and grateful.
—Carol W. Stewart, family member

My wife and I have been happy living at the Redwoods for over four years. The staff take excellent care of the residents. Each staff member always seems pleased when asked to do a service. The dining facilities are very good. The meals are usually excellent. There are choices at every meal and the menus are varied. … The distant view from our apartment is excellent. We like to watch the sailboats in the Ottawa River in summer. Looking in the other direction we can see the buildings downtown.
—Harold Waterman, resident

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Well looked after

My wife and I have been happy living at the Redwoods for over four years. The staff take excellent care of the residents. Each staff member always seems pleased when asked to do a service. The dining facilities are very good. The meals are usually excellent. There are choices at every meal and the menus are varied.
… The distant view from our apartment is excellent. We like to watch the sailboats in the Ottawa River in summer. Looking in the other direction we can see the buildings downtown. Our apartment is about 950 square feet - larger than apartments in other retirement homes we have seen.
—Harold Waterman, resident

My parents moved in about 5 months ago and quickly adjusted to the life of retirement/nursing care living. The staff are very pleasant and always helpful. The meals are healthy and freshly prepared and the dining room service is excellent. I'm so happy my parents are living in a safe environment where I feel confident that their daily needs are being met.
—Leah Simzer, family member

My mother moved to the Redwoods Dec 2018 and from day one, never looked back! Leaving your home of 55 yrs, and being 100% happy in your new environment is quite [an] amazing thing. We have found the residence exceeds our expectations on all levels, the quality of care and food is more than satisfactory. This combined with a staff who "truly" care about the residents and their wellbeing make [the Redwoods] my mom’s, and our family’s first choice hands down … My mom is now never lonely, part
—Dan Chapman, family member

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A stand out

My mother moved to the Redwoods Dec 2018 and from day one, never looked back! Leaving your home of 55 yrs, and being 100% happy in your new environment is quite [an] amazing thing. We have found the residence exceeds our expectations on all levels, the quality of care and food is more than satisfactory. This combined with a staff who "truly" care about the residents and their wellbeing make [the Redwoods] my mom’s, and our family’s first choice hands down … My mom is now never lonely, participates in so many outings and events, her life has been enriched by moving to the Redwoods!
—Dan Chapman, family member

My parents moved into Redwoods 31/2 years ago and loved it right away. Like most people they were reluctant to leave their private residence but after only a few weeks at Redwoods they said they wished they had moved there sooner. The staff has always been friendly and helpful to both my parents and the rest of their extended family. Being able to tailor the level of assistance and services to meet their changing needs over time at Redwoods has afforded my parents the ability to stay living toge
—Sandy MacPherson, family member

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We really appreciate all they are doing

My parents moved into Redwoods 31/2 years ago and loved it right away. Like most people they were reluctant to leave their private residence but after only a few weeks at Redwoods they said they wished they had moved there sooner. The staff has always been friendly and helpful to both my parents and the rest of their extended family. Being able to tailor the level of assistance and services to meet their changing needs over time at Redwoods has afforded my parents the ability to stay living together longer.
—Sandy MacPherson, family member

My parents, my in-laws and our friends' parents have all been residents of The Redwoods for over 15 years. The apartments are roomy and very comfortable; the staff are exceptional; the meals are great (don't think my father has ever left anything on his plate) and the activities are numerous and varied.
—Kathy Conlon, family member

Other features of this community

  • Other onsite features include a gift shop, library, and a fireside lounge for friendly meet-ups (over martinis, if you like!)
  • Onsite fun includes movie nights, card games, shuffleboard, billiards and more.
  • This community is pet-friendly, with its own onsite canine mascot.
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