Promenade Seniors' Suites & Retirement Residence Reviews

Our parents [have been] at the Promenade Retirement Residence since early 2016. Our experience was really good throughout their whole stay - their suite was comfortable, the team has always been supportive and caring, and the ambiance friendly and sociable. The whole team, including the kitchen and serving, maintenance, housekeeping and concierge, management and reception, and social activities teams were always pleasant with us and willing to lend a hand when needed. As our parents’ needs in

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I've been living at the Promenade Senior Residence for about three and a half years now. It all started in June/ 2017... My daughter had to look for a Residence for me to live in, so since I was an old nurse I had started to work in a Residence where my Aunt was and loved. They made me the Activity Coordinator and I loved being there and talking about how good it was. So Cathy found one with the same benefits as I had bragged about…! Just to show you just how they are I fell in my room last we

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The staff are excellent. The activity manager... organizes every kind of activity you could ever want ... We go to active fitness twice a week [and] physio twice a week.... we're busy!<

When my father was diagnosed with a rapidly progressive form of dementia in addition to his aggressive cancer, we were devastated.... I had visited a few places in Ottawa for him and there was always something that brought me back to Promenade... The staff is exceptional and always professional ... I am truly blessed to have found such and amazing place staffed with the most fantastic people I've ever met.

I think what makes Promenade so pleasing is the happy environment they promote and the unbelievably kind and compassionate staff in place. Thank you so much for the work you do for my mother in law and [for] others in your care. You are doing an amazing job.