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Promenade Seniors' Suites & Retirement Residence Reviews

110 & 150 Rossignol Drive, Orleans, Ontario, K4A 0N2


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There are many exceptional aspects of this retirement community, including the care offered, the cleanliness and newness of the residence and its suites, and staff's attentive care. Its unique location along the Ottawa River in the quiet suburb of Orleans makes the Promenade an exceptional offering for families searching for Ottawa seniors' care. For example, the serenity of the wooded courtyard, facing the river, adds an extra dimension of excellence to this community.



Serenity in a community of peers

Situated in Chatelaine Village, close to the Ottawa River, you'll find an oasis of care called Promenade Seniors' Suites & Retirement Residence. Like other Ottawa Region retirement communities by Alavida, the Promenade offers a superb senior care environment that includes exceptional memory care facilities and programs. Outside, you're steps away from the tranquil beauty of the Ottawa River greenspace, while inside there is a cozy, comfortable seniors' living space, and your own elegantly appointed private suite.

Suites feature contemporary, accessibility-friendly features like walk-in shower and slip-free flooring. Residents and family comment on the kind, compassionate staff, and the relief given by the staff's deep understanding of the needs of their aging loved one. The home-made dining has many residents raving about its charm and deliciousness.

  • Independent living
  • Assisted living
  • Dementia/Memory care

  •   $3,328 per month

  •   117 suites

What people say about Promenade Seniors' Suites & Retirement Residence


I think what makes Promenade so pleasing is the happy environment they promote and the unbelievably kind and compassionate staff in place. Thank you so much for the work you do for my mother in law and [for] others in your care. You are doing an amazing job.
—Robert Starkey, family member

When my father was diagnosed with a rapidly progressive form of dementia in addition to his aggressive cancer, we were devastated.... I had visited a few places in Ottawa for him and there was always something that brought me back to Promenade... The staff is exceptional and always professional ... I am truly blessed to have found such and amazing place staffed with the most fantastic people I've ever met.
—Nancy Couillard, family member

The staff are excellent. The activity manager... organizes every kind of activity you could ever want ... We go to active fitness twice a week [and] physio twice a week.... we're busy!<
—Peggy, resident

More about this community

  • Close to great shopping and a variety of restaurants
  • Nearby Ottawa River activities include boating and beach living.
  • The proximity to downtown Ottawa makes this appealing for family from out of the area to come and visit. The Queensway takes you quickly to downtown Ottawa and the many attractions there.
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