Reviews of Symphony Senior Living Kanata

Gain exclusive insight into life at Symphony Senior Living Kanata. Comfort Life’s reviews give you exclusive insider information.

Our perspective

This is the destination for Kanata and area seniors who require assisted living or are in the middle stages of Alzheimer's Disease. It offers the very finest in senior care and accommodations. Registered practical nurses and personal support workers are onsite around the clock. The building is full of exceptional amenities. Seniors who move here feel a marked improvement in their outlook and wellbeing.

This Kanata retirement community is the right place to be for those having personal difficulties they can no longer handle on their own or through family caregiving. It's a vibrant community where people interact with each other in a healthy manner, encouraging healing, improvement, and increased independence. Residents receive professional assistance with problems of everyday living like bathing, dressing, transfer and incontinence, and memory care provides dementia patients with safety and comfort. This residence also welcomes respite care stays and trial stays.

For seniors who need assistance with some daily tasks of living, this provides a community of peers. Interaction with others "in the same boat" is very helpful. There is interaction through games and other activities, entertainment offered onsite, and an outdoor patio/gathering place that is lovely in summer. Many onsite amenities and features (beauty salon, wellness center, theatre, and more) add to the positive environment here. The hairdresser is very attentive and female residents feel great delight in having their hair styled regularly. Suites are well-appointed, well-maintained, clean and brightly lit. The chandeliered dining room makes dinner another delightful social experience.

More of what people say about this community

We've collected reviews and testimonials from around the web that are relevant to you: those from residents and their loved ones.

Karlene Clarke, family member

My experience with Symphony was great. During this trying time on our family's life they were very attentive to our needs. Symphony's service is top-notch.

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Bob Lomas, family member

It is a challenge to move a parent with memory loss out of her home and even more difficult during the threat of COVID 19. Our anxiety about how Mom would adjust was relieved the morning after her move when we received an email from the staff showing a smiling Mom with a new friend. During COVID restrictions we found the staff to be responsive and supportive of our questions and anxieties. Always willing to check for her personal supplies so we could shop for anything she needed. During patio door visits, staff put their own phones on speaker so that we could talk to Mom. We love to check facebook and see the activities and photos and love when staff send us a video – like when Mom got balloons for Valentines Day. We are very grateful that Mom settled so quickly and is happy. We think the activities and social contact with people of her own age led her to say “I would be quite happy to stay here for 3-4 years”.

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Patricia Wall, family member

The move to Symphony Senior Living Kanata was the best thing we have done! After a relatively brief adjustment period, our beloved mother and mother-in-law has settled at Symphony Senior Living Kanata in a way that fills us with relief, comfort, and as much joy as we can manage in this situation. I am in awe of the change. Now when we phone [mom], we get only a few minutes conversation before [she tells us] she has to go see her friends. She is too busy to talk to us because she can hear activities going on outside her room, and she does not want to miss anything. She can't remember anyone's name, and has no idea where she lives, but she is busy and is having fun. It is an enormous comfort to see pictures and video on Facebook that make it very clear she is, indeed, having fun. Today we got an email update with details of her adjustment, which is such a great benefit when covid regulations block visits.... We are so relieved to see our mom happy. Every time she says she has to let us go on the phone so she can be with her friends I do a happy dance.

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Marc, family member

My mom moved in in June [2018] ... When we could 'tick' off all her requirements — privacy, flexibility, walk out patio, activities, care, and having her pet with her — we visited Symphony ... Everyone is so friendly and relaxed. Even though she said she didn't 'need' friends, she has made them and really enjoys the staff and activities. She is never in her room. The home's pets are a big plus too, makes it feel like home. The food and care is excellent ... It's really been the best decision for our whole family!

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Ly, family member

Caring and compassionate approach to helping residents thrive with joy and purpose. The caring staff preserve the dignity of each and every resident. I found the community warm and inviting with delicious coffee, tea, and healthy treats in the Bistro. If you want a welcoming community of care this is the place.

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D. King, family member

Our dad is very happy here ... The
wonderful staff make Symphony a home and people that come to visit
always comment positively about the friendliness of the
staff.

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