Allandale Station Retirement Residence Reviews

Google review from Feb 2022

We have been looking for a place for both my parents to live as they can no longer live in their 2 storey home. My mother has numerous medical needs and unfortunately Allandale was unable to take her at this time. Charlene is so caring and professional and even though they are unable to take in my mother they were upfront with the fact they couldn't take her in. We have toured the facility a few times and it seems like the staff are very caring and the residents and building are well cared for.

Google review (2021)

After experiencing a fall, my dad made the decision to downsize, sell his home and move into a retirement home. We dropped into Allandale Station and never looked back. We were given a thorough and informative tour of the brand new facility, and my dad was sold. This review is, admittedly, before his move - but the support we have received from the staff already has been amazing. Moving into a home is a difficult transition, but they've helped to make it as smooth and seamless as possible, including being flexible with move-in dates. I feel confident that my dad will be happy in his new home.

*2021 Update - I have been extremely pleased with the Allandale Station’s conscientious response to the pandemic of the past year. My Dad had been happy at the home despite the restrictions that they (and all of us) have had to deal with. And living on the other side of the country, I’ve been grateful that he’s been kept safe. The staff at Allandale really care and I want to acknowledge their hard work during a difficult time.

People are the difference (Google reviews from 2019 and 2022)

To say my Mom is enjoying her new surroundings would be [an] understatement ... I find her outlook on life, her spirit and indeed her health have soared since her arrival ... The facility is beautiful but it is the people that are truly making the difference. [from 2019]

[Added in 2022] I can only reiterate how wonderful this place has been for both of my parents. My Mom was a HUGE fan from day one, but my Dad was so resistant to moving from his house that I thought he would never settle in. But settle in he did! He has found himself a routine with his regular morning walks along the spacious hallways with lovely pastoral artwork, and engaging contact throughout the day with other residents and staff. He is much more vibrant than he was in the last year at their house, it's been great for both of them. And it has been an absolute lifesaver having them there throughout the pandemic. The staff have their safety and mental wellbeing at heart with every decision they make, allowing me piece of mind as I live so far away. The isolation that seniors have felt during the pandemic is heartbreaking but with the safety measures and constant surveillance in place, my parents have been able to enjoy their little "island" of friends and kind staff members, for the most part able to participate in activities and gathering in the dining room at meals. I can't thank them enough. And a special shout out to Charlene G in the office who has printed off myriad documents for my parents to sign and has scanned them all back to me as I have been settling some of their affairs. What would I have done without her?!

I can't believe anyone wouldn't enjoy life there, there is so much on offer to residents and the staff is so kind and patient.